Avast WEBforum
Other => General Topics => Topic started by: donpalchak on February 13, 2010, 09:13:47 PM
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I had to reformat my hard drive because I got the "black screen of death" as some may call it. I couldn't backup my files because there was nothing on the screen but the mouse cursor. I have just paid for a full year subscription a couple weeks before the Avast. How will I be able to reinstall that without having to pay for $40 all over again? I need an antivirus in my system asap, and I'll use the free version for now until I find out how I could use my fully paid version again.
I appreciate any help.
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Hi...
You should be able to have Alwil send you a replacement key by contacting them at the sales (e-mail) address here. (http://www.avast.com/contacts) Just explain to them what happened. :)
God bless :)
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