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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zfactor on September 07, 2011, 01:19:44 AM

Title: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 07, 2011, 01:19:44 AM
same problem as before with wireless icon (yellow ! mark) as in he beta thread on more than one system, fresh install and update same results

its driving me nuts!! just updated 2 other systems and now they have the same problem with the yellow exclamation mark on the wireless icon in the taskbar, so def not just this one system. also ran awsclear with same results.

why has no one mentioned this from avast many people in the beta thread mentioned it and there was not a single response that i saw from avast??? and yet it was released with the same problem??? not cool
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 07, 2011, 02:53:16 AM
I am also having the yellow ! on my wireless icon in my taskbar on both of my W7 x64 machines, but........... This has been happening for the last couple of weeks or so on the stable release, as I never participated in the beta testing.

So it seems to me that is was from a virus database update??
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Vlk on September 07, 2011, 09:03:29 AM
Could you please try if the problem persists even if you go to Web Shield's expert settings, check the "Scan traffic from well-known browser processes only" and reboot?

Thanks
Vlk
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: donbt09 on September 07, 2011, 09:26:18 AM
Could you please try if the problem persists even if you go to Web Shield's expert settings, check the "Scan traffic from well-known browser processes only" and reboot?

Thanks
Vlk


ViK I also have the same issue with the yellow exclamation mark on the wireless tray icon but after I checked the "Scan traffic from well-known browser processes only" and reboot the issue is not reproducible.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Vlk on September 07, 2011, 09:31:35 AM
Good to know - thanks for testing.
I think that in this case, the issue should be fixable even without a program update (just through a definitions update).

I'll keep you posted.

Thanks
Vlk
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: donbt09 on September 07, 2011, 09:41:08 AM
Good to know - thanks for testing.
I think that in this case, the issue should be fixable even without a program update (just through a definitions update).

I'll keep you posted.

Thanks
Vlk


You are welcome Vlk 
I also checked the Scan traffic from well-known browser processes only" and reboot my second computer and the problem is not reproducible :)
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 07, 2011, 10:42:55 AM
same here for me so far...
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DavidR on September 07, 2011, 02:21:49 PM
I did have that first thing today with the wireless icon on my win7 netbook, but for me it didn't persist. Hovering the mouse over the wireless icon (just going to check the wifi status) changed that state and the full bars icon sans exclamation mark was restored.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 07, 2011, 04:41:47 PM
Yep, that has seemed to have fixed it here too.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: putojefe on September 07, 2011, 05:11:40 PM
I have the same problem, the solution of Vik I've solved it.

My question is, will you fix it in an update?, When solved, I have to uncheck "Scan traffic from well-known browser processes only"?

Thanks and sorry for my english
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: bollity on September 08, 2011, 06:19:54 AM
Is this problem in the free version or in Internet Security ?
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DavidR on September 08, 2011, 12:33:17 PM
If the problem exists on a system my guess is that it is not specific to a particular avast version as this web shield function is common to all versions.

If you look at the signatures of those who have them you will see it in AIS and free.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: lukor on September 08, 2011, 01:13:40 PM
Hi Guys,
we are trying to reproduce this problem here, and we were somewhat successful, although it happens only once in 20 to 30 times (reboots/reconnects) here. The yellow mark usually disappears after a few minutes.

Could you please try to enter the following IP address into the "Ignored addresses" box on the Troubleshooting / Redirect settings tab. This is the address of www.msftncsi.com, where Microsoft tries to connect while detecting the Internet availability. It seems MS doesn't like us to interfere here.

- Open Avast main GUI
 - Click Settings
 - Choose Troubleshooting
 - open Redirect Settings bar
 - Find Web - "Ignored addresses" box
 - Enter the following IP: 213.199.181.90
 - Click OK and restart.


Edit: this is not needed anymore, as this IP address is not scanned by Avast by default.

Thanks.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DavidR on September 08, 2011, 01:25:38 PM
Whilst the time period where my wifi icon displayed the exclamation mart was short and disappeared when I hovered over it.

I applied this workaround and rebooted my netbook and first I had the Red x (normal whilst initialising I believe), but then went straight to full bars no yellow exclamation mark.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 08, 2011, 01:59:26 PM
Whilst the time period where my wifi icon displayed the exclamation mart was short and disappeared when I hovered over it.

I applied this workaround and rebooted my netbook and first I had the Red x (normal whilst initialising I believe), but then went straight to full bars no yellow exclamation mark.

@DavidR,

Isn't that almost the same as before for you? I mean, the final effect or consequence is that you regain your connection after several seconds, with this new ignored IP address or before you added it. So, *effectively*, almost no difference. Or maybe I missed something here?
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DavidR on September 08, 2011, 02:10:36 PM
Whilst the time period where my wifi icon displayed the exclamation mart was short and disappeared when I hovered over it.

I applied this workaround and rebooted my netbook and first I had the Red x (normal whilst initialising I believe), but then went straight to full bars no yellow exclamation mark.

@DavidR,

Isn't that almost the same as before for you? I mean, the final effect or consequence is that you regain your connection after several seconds, with this new ignored IP address or before you added it. So, *effectively*, almost no difference. Or maybe I missed something here?

No it isn't nearly the same.

I had a period where the yellow exclamation mark was there and would stay that way unless/until I did something about it, e.g. hovered my mouse over it before I could open it to check the connection the yellow exclamation mark would go. That would only be short as I twigged I needed to do something about it.

After the work around I don't get any period where the yellow exclamation mark is displayed.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 08, 2011, 02:23:45 PM
No it isn't nearly the same.

When you say you needed to hover the tray icon to restore normal connection, was this action:

A_ needed just once?
B_ needed once after every boot?
C_ needed more than once per boot (like after Avast update for example)?
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DavidR on September 08, 2011, 02:40:11 PM
I generally don't report things that happen 'once.'
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 08, 2011, 03:01:33 PM
I generally don't report things that happen 'once.'

OK, thank you for clarifying that. I know you wouldn't report something that happened only once, but in this case you answered / contributed to someone else with your own experience, so it might have been such a case. I wasn't sure (or didn't understand it clearly). That's the reason I asked.

Options "B" and "C" are not "that much" acceptable for a permanent use.

Again, thank you.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: kimlongwon on September 08, 2011, 04:04:35 PM
Same problem, I'm Vietnamese :

(http://cC9.upanh.com/27.672.34945608.40M0/1.png)
(http://cC2.upanh.com/27.672.34945631.bMm0/2.png)
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: donbt09 on September 08, 2011, 09:02:43 PM
Hi Guys,
we are trying to reproduce this problem here, and we were somewhat successful, although it happens only once in 20 to 30 times (reboots/reconnects) here. The yellow mark usually disappears after a few minutes.

Could you please try to enter the following IP address into the "Ignored addresses" box on the Troubleshooting / Redirect settings tab. This is the address of www.msftncsi.com, where Microsoft tries to connect while detecting the Internet availability. It seems MS doesn't like us to interfere here.

 - Open Avast main GUI
 - Click Settings
 - Choose Troubleshooting
 - open Redirect Settings bar
 - Find Web - "Ignored addresses" box
 - Enter the following IP: 213.199.181.90
 - Click OK and restart.

Thanks.


The workaround doesn't work if I unchecked "Scan traffic from well-known browser processes only" 
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 09, 2011, 08:19:22 AM
once in 20-30? here it is on every boot up and every time it comes back from sleep etc...on multiple pc's. it may only last a few minutes but its ANNOYING and should not be like that

posted work around does not work still i have to have the box checked or no good.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: lukor on September 09, 2011, 12:01:16 PM
thanks zfactor.

It seems that the changes we have done in WebShield has no connection with your problem. Must be something else.

Edit: as I can see your problem is not new with this version at all. With avast uninstalled it goes away? What is your avast edition? (AIS/Pro/Free) ?
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: lukor on September 09, 2011, 02:09:19 PM
Hi, today I was able, after some connecting and disconnecting of networks to reproduce the issue here on my laptop with Windows7 64bit + Wifi. However it has currently no avast version installed. So I guess it does not help much, yet the exclamation mark is there.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 09, 2011, 03:03:56 PM
Hi, today I was able, after some connecting and disconnecting of networks to reproduce the issue here on my laptop with Windows7 64bit + Wifi. However it has currently no avast version installed. So I guess it does not help much, yet the exclamation mark is there.

According to the reports, this is a recurrent behaviour, not a one time thing. I guess there is a reason why users are relating this problem to Avast, so there is a need to keep looking and reporting.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 10, 2011, 05:01:11 AM
WITHOUT avast problem is gone 100% it started the the first beta after the 1203 version (i think) and even with the final version still happens. when i uninstall avast problem gone..win7 x64 as well as win7 x86 tested on both
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 10, 2011, 05:59:55 AM
I have about 10 reboots on the IP: 213.199.181.90 exclusion, and all came back good. No exclamation mark here, but to be fair, I didn't have any after I checked the "only well known browsers" setting in the Web Shield, so I'm not sure which one fixed it, but so far, so good.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: donbt09 on September 10, 2011, 06:08:32 AM
same here  :'(
the yellow exclamation mark on wireless tray icon or wired tray icon is reproducible when "Scan traffic from well-known browser processes only" is unmarked.
This is also reproducible in windows vista no earth globe on the tray icon.  
 
 
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Vlk on September 10, 2011, 08:31:34 AM
I have about 10 reboots on the IP: 213.199.181.90 exclusion, and all came back good. No exclamation mark here, but to be fair, I didn't have any after I checked the "only well known browsers" setting in the Web Shield, so I'm not sure which one fixed it, but so far, so good.

Not sure I understand. When you put the IP address to the exclusion list, did you uncheck the "only well-known browsers" or not?

The IP address exclusion was supposed to help even if it the box stays unchecked (which is the recommended configuration).

Thanks
Vlk
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 10, 2011, 09:00:30 AM
Sorry for the confusion. I currently have both recommended fixes enabled. The IP fix, and the "Well known browser" fix too. Since I posted earlier, I have rebooted about 8 more times with both fixes enabled, and I have not seen one yellow! on my taskbar. So far, so good Vlk.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Vlk on September 10, 2011, 09:28:23 AM
Sorry for the confusion. I currently have both recommended fixes enabled. The IP fix, and the "Well known browser" fix too. Since I posted earlier, I have rebooted about 8 more times with both fixes enabled, and I have not seen one yellow! on my taskbar. So far, so good Vlk.

Well the first fix (checking that box in WebShield's settings) is confirmed to "fix" the issue. However, it's not really recommended as it slightly degrades the level of protection.

We were hoping that the second fix would solve the issue as well, but it seems that not really...

Vlk

Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: mantra on September 10, 2011, 05:14:15 PM
I have about 10 reboots on the IP: 213.199.181.90 exclusion, and all came back good. No exclamation mark here, but to be fair, I didn't have any after I checked the "only well known browsers" setting in the Web Shield, so I'm not sure which one fixed it, but so far, so good.

Not sure I understand. When you put the IP address to the exclusion list, did you uncheck the "only well-known browsers" or not?

The IP address exclusion was supposed to help even if it the box stays unchecked (which is the recommended configuration).

Thanks
Vlk

may i ask which ip address should i add?
i have not always the same ip
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Asyn on September 10, 2011, 05:34:52 PM
may i ask which ip address should i add?
i have not always the same ip

Read the thread..!! ::)
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: jrace on September 11, 2011, 06:22:16 PM
I don't know whether it helps or not to find a solution:

In the last time during "Win7 Backup" of my system partition, I do that about once a week, my WLAN icon in the system tray half way through allways got a yellow exclamation sign or went totally off line. Both situations covered about 50 % happenings each.
Since I never had the idea it could be connected to avast! operation I was just living with that.
The situation could be cleared only by either rebooting the machine or by deactivation and activation of the WLAN driver in the device manager.

Reading this thread I applied "just for fun" the second proposed fix: "ignored IP 213.199.181.90"

Since that time during multiple backups the WLAN system stayed allways untouched.

Magic....?   :o :o :o   or what....?   
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 11, 2011, 11:28:59 PM
please hope to have a fix soon i have a number of clients i recc avast to and now i am getting calls about this from people who are frustrated....
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 12, 2011, 12:53:47 AM
please hope to have a fix soon i have a number of clients i recc avast to and now i am getting calls about this from people who are frustrated....

But what about the set Vlk suggested as workaround (web shield -> expert settings -> well known browsers only) ?

All other users in this topic seem to "solve" the problem, either by manually recognizing the connection, or using at least 1 of the 2 workarounds.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 12, 2011, 01:00:30 AM
i understand that and yes it does "fix" it. BUT many of my every day customers are not going to know how nor are they going to research it here. they expect it to work out of the box...properly. i deal with a TON of older people and mom's etc who (and i am NOT singling them out here) who are not computer savy. so they call me wondering why things are not working normally...
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 12, 2011, 01:15:27 AM
i understand that and yes it does "fix" it. BUT many of my every day customers are not going to know how nor are they going to research it here. they expect it to work out of the box...properly. i deal with a TON of older people and mom's etc who (and i am NOT singling them out here) who are not computer savy. so they call me wondering why things are not working normally...

I'm sorry to hear that. I guess it will take some time for Avast Team to find a real "automatic" solution.

But I do want to express my opinion on this particular setting that Avast added in the latest program update.

The "wise" default setting, IMHO, would had been to keep the setting so to make Avast work just as before. That means, at least for program updates, to scan traffic in well known browser only. So users changing this setting would know to test it and change it according to their needs. By forcing the new setting to make Avast act in a different way than before, they caused this type of potential problems.

When the potential problems only arise in a very little percentage of users, it is "handable". This time, it seems not to go so well. Leaving the default setting to make Avast act as before would have make the transition gradual, while finding solutions for any potential problems.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 12, 2011, 02:58:15 AM
I own a license for paid Sandboxie, and I force IE9 to open in Sandboxie, so I decided to uninstall avast!'s web shield. After I did the program change, I reset all avast! settings to factory default, then did a repair (just in case), then set all of the settings to my liking. Since I have uninstalled the web shield, I have not had a single yellow !
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: lukor on September 12, 2011, 10:29:07 AM
i understand that and yes it does "fix" it. BUT many of my every day customers are not going to know how nor are they going to research it here. they expect it to work out of the box...properly. i deal with a TON of older people and mom's etc who (and i am NOT singling them out here) who are not computer savy. so they call me wondering why things are not working normally...

Hi guys, just wanted to add that since 2011/09/08 the IP address in question (here known as the fix #2) which is used by MS to test the availability of the Internet is no longer scanned by avast, no matter of your settings or your mom's.

My understanding is that the detection of internet availability is unreliable and unpredictable. I am getting the yellow warning on a notebook without avast, zfactor was reporting these problems with previous versions where WebShield *ALWAYS* worked as if the checkbox "Scan only known browsers" was always checked - yet now it seems that turning it that way again is a magic fix.

For sure there are many factors which may fool this detection of internet availability, and it seems that having avast installed may be one of those, in same cases. We will try to find out more. The great thing is we are here talking just about the icon, and not about any connectivity problems or troubles with the Internet, just the icon is wrong; which is - from the programmer's perspective - very relaxing to know.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 12, 2011, 10:38:47 AM
I own a license for paid Sandboxie, and I force IE9 to open in Sandboxie, so I decided to uninstall avast!'s web shield. After I did the program change, I reset all avast! settings to factory default, then did a repair (just in case), then set all of the settings to my liking. Since I have uninstalled the web shield, I have not had a single yellow !

By not installing Web Shield, you are effectively using "workaround #1" of Vlk, so, for other users (wthout Sandboxie), this is NO suggestion / NO recommendation to uninstall Web shield.


@lukor,

So this is not "really" a "connection" problem (as in "users should still be able to connect"), but a display/GUI problem, and Avast is only one of the many possible "triggers" of the display/GUI problem?
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: zfactor on September 12, 2011, 03:50:05 PM
i understand that and yes it does "fix" it. BUT many of my every day customers are not going to know how nor are they going to research it here. they expect it to work out of the box...properly. i deal with a TON of older people and mom's etc who (and i am NOT singling them out here) who are not computer savy. so they call me wondering why things are not working normally...

Hi guys, just wanted to add that since 2011/09/08 the IP address in question (here known as the fix #2) which is used by MS to test the availability of the Internet is no longer scanned by avast, no matter of your settings or your mom's.

My understanding is that the detection of internet availability is unreliable and unpredictable. I am getting the yellow warning on a notebook without avast, zfactor was reporting these problems with previous versions where WebShield *ALWAYS* worked as if the checkbox "Scan only known browsers" was always checked - yet now it seems that turning it that way again is a magic fix.

For sure there are many factors which may fool this detection of internet availability, and it seems that having avast installed may be one of those, in same cases. We will try to find out more. The great thing is we are here talking just about the icon, and not about any connectivity problems or troubles with the Internet, just the icon is wrong; which is - from the programmer's perspective - very relaxing to know.

i do appreciate your continuing work on this. its not though at all just me and my mom's systems as i said now i have actual clients (i own a shop) calling us about this since this is one of our go to recc's for a great product to customers. and they dont bother to even click on the broswer to see if they can connect they see the icon and assume they cant so we get called. and when dealing with the general public even though its just a icon problem as you say its still a issue and something doesnt work right. and of course since we recc it they call us first. im not sure what you mean about previous versions though.  this started after the last v6 before the last set of betas it was fine set to whatever default was before that version 1203 i believe. so this started with the first beta this last time around that vlk posted not any earlier versions. and then it continues through to the newest release and never changed through those builds.

on every system i have tested which is more than 10 if i uninstall avast the problem goes away so something is def releated there. im not at all knocking avast here i own 12 lic's till 2016 and personally this will not move me to something else but as i said again its a pain to have to explain why its doing this to cust we turned on to avast. what was changed in webshield to cause this? as it never did it prior to the last set of beta's as i keep stating. i just want to be on the same page with you guys. i understand its just a icon but imo remember how many people use avast and they are not all as knowledgable as most here are was my main point with my previous post so to them this is important.

thank you
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 12, 2011, 04:52:34 PM
I own a license for paid Sandboxie, and I force IE9 to open in Sandboxie, so I decided to uninstall avast!'s web shield. After I did the program change, I reset all avast! settings to factory default, then did a repair (just in case), then set all of the settings to my liking. Since I have uninstalled the web shield, I have not had a single yellow !

By not installing Web Shield, you are effectively using "workaround #1" of Vlk, so, for other users (wthout Sandboxie), this is NO suggestion / NO recommendation to uninstall Web shield.

I NEVER said that anyone should uninstall the web shield or do what I did. My comment was aimed at Vlk, the developers and mods, to give them as much info as possible so that they can, and eventually will, fix this issue.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 12, 2011, 05:52:28 PM
By not installing Web Shield, you are effectively using "workaround #1" of Vlk, so, for other users (without Sandboxie), this is NO suggestion / NO recommendation to uninstall Web shield.

I NEVER said that anyone should uninstall the web shield or do what I did. My comment was aimed at Vlk, the developers and mods, to give them as much info as possible so that they can, and eventually will, fix this issue.

@DBone, I never said you were recommending that to other users. We are on the same page here :). I was aiming to other users, to prevent a future message such as "I uninstalled web shield so to have the same shields as DBone and it solved my problem". Of course that many users won't even post a message like that, and they will try it without posting, which is even worse. Users may (mis)interpret posts in "strange" ways, even when you were NOT recommending that procedure.

The other part of my post is anyway relevant, since the problem is, at least in part, related to the new default setting in Web shield. Changing that default setting would turn Avast to behave as in previous versions. By disabling web shield alltogether, you are effectively provoking the same consequence (in relation to this specific issue).

I hope I was clear now.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: DBone on September 12, 2011, 10:30:04 PM
Sorry, I misread your post as "DBone, you idiot"! ;D
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: ady4um on September 13, 2011, 09:18:20 AM
Sorry, I misread your post as "DBone, you idiot"! ;D

No no no!!! As I said, I could have been more clear in my post, and misinterpretations of forum posts are very frequent, unfortunately. Everything's fine now :) (except the actual exclamation mark on wireless tray icon :( ).
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Saulius on September 23, 2011, 05:41:58 AM
In Web Shield go to Expert Settings and check "Scan traffic from well known browsers only."  

OK, I've tried that for almost a Week, seemed to be fine until deleting something started to hang my Windows 7 badly during boot to the extent that I had to push the re-start button. (It happened during the black part before the four colour window appairs and well before the "Protected by Avast!" boot message arrives and well before the User welcome screen - the message stopped working for last couple of days, then today another real boot time BSOD!)

So while it might have helped ticking the check box for the "Scan traffic from well known browers only" I'm not absolutely sure because after the boot time BSOD, after re-starting Avast! was switched off and the Internet Connection was down without and finally with the yellow asterisk icon. So I decided to uninstall Avast! to re-install it fresh and read this thread again, Oh hang on there are four pages, 3 to go sorry.

Hi Guys,
we are trying to reproduce this problem here, and we were somewhat successful, although it happens only once in 20 to 30 times (reboots/reconnects) here. The yellow mark usually disappears after a few minutes.

Could you please try to enter the following IP address into the "Ignored addresses" box on the Troubleshooting / Redirect settings tab. This is the address of www.msftncsi.com, where Microsoft tries to connect while detecting the Internet availability. It seems MS doesn't like us to interfere here.

 - Open Avast main GUI
 - Click Settings
 - Choose Troubleshooting
 - open Redirect Settings bar
 - Find Web - "Ignored addresses" box
 - Enter the following IP: 213.199.181.90
 - Click OK and restart.

Thanks.

Hmmm, I've done this now too, just to confirm with you on the second last line you have written
- Enter the following IP: 213.199.181.90
I'm assumine I just input the digits of this IP address, not the letters IP?
I just typed the numerals anyway...

Wow you're trying to reproduce this yellow asterisk on the Network icon on the Windows taskbar and it is only happenning every 20 to 30 times! You're lucky. Actually mine doesn't occur often at start up, mostly after a while and I'm online, you know when it counts that I can connect to the internet... yes it can shortly go away after awhile on its own or else I can troubleshoot it or workaround it by disabling the LAN and then re-Enabling it, but sometimes it doesn't work out and finally I have to reboot my Avast! protected system.

I really hope this problem is solved, good to know you guys are really trying to sort this out, that fact is appreciated (even if Avast! is at fault, ha) cheers.

NOOOO this just happenned again as I was posting this, I got the red X and the yellow triagle asterisk, it took several goes to get it to re-connect, with a LAN Disabling/re-Enabling which is my middle resort, and then re-troubleshooting Homegroup and the Diagnosing Network Connection before rebooting. I'm seeing a lot of "Doesn't have a valid IP address  Not fixed" reports and PNRPsvc &/or p2pimsvc isn't working messages.

Anyway I'll read the thread through now.
{EDIT: Done. Pease understand that this yellow asterisk appears on the Windows taskbar Network tray icon for me, usually some moments after I've lost internet connection, its not just an image appearing...}
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: lukor on September 23, 2011, 06:45:10 PM

Anyway I'll read the thread through now.
{EDIT: Done. Pease understand that this yellow asterisk appears on the Windows taskbar Network tray icon for me, usually some moments after I've lost internet connection, its not just an image appearing...}

Hi, if you have really lost your Internet connection for a while ( or just a moment ) it is perfectly OK for the icon to reflect that. Please not, that the yellow asterisk is *NOT* what we are talking about here. It is another mark that is showing you that your windows networking is being refreshed (mainly your are obtaining IP address).

During the time you have no IP address you of course have no connection to the Net. Only after the configuration (auto-configuration of the IP) is done, Windows will (after some undocumented period of time) perform a test if it is able to connect to some web site. Based on the success or failure and also on the content of the document downloaded from the web Windows will then report either connected to the Net (no icon) or no connection (excalmation mark icon) or will display a message instructing you to perform an extra login to be able to fully connect (popup notification).
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Saulius on September 25, 2011, 06:11:20 AM

Anyway I'll read the thread through now.
{EDIT: Done. Please understand that this yellow asterisk appears on the Windows taskbar Network tray icon for me, usually some moments after I've lost internet connection, its not just an image appearing...}

Hi, if you have really lost your Internet connection for a while ( or just a moment ) it is perfectly OK for the icon to reflect that. Please note, that the yellow asterisk is *NOT* what we are talking about here. It is another mark that is showing you that your windows networking is being refreshed (mainly your are obtaining IP address).

During the time you have no IP address you of course have no connection to the Net. Only after the configuration (auto-configuration of the IP) is done, Windows will (after some undocumented period of time) perform a test if it is able to connect to some web site. Based on the success or failure and also on the content of the document downloaded from the web Windows will then report either connected to the Net (no icon) or no connection (exclamation mark icon) or will display a message instructing you to perform an extra login to be able to fully connect (popup notification).


Noted, yes I get that, the yellow asterisk (or exclamation mark) triangle icon appearing on the Network icon in the Windows taskbar is just a sign of losing the internet connection. I believe some people on this thread were thinking that is the problem, that it is the only problem with just this yellow thing showing up but nothing else. Yes it does pop up at start up sometimes post boot and I agree that is nothing to worry about, but that's not what I'm talking about, that happens sometimes as the OS is just getting started. But no I'm having a real problem losing net connection and usually it is happenning for more than just a moment and occurs randomly later on while actually using the PC and surfing the web. It is a real PITA to have the connection drop out and then only shortly after a period to get the yellow pop up. Some times it will eventually turn into a red X. I don't care about the icon, it is actually the loss of internet connection that is the absolute PITMFA!

I gather Windows does some automatic net connection tests because it often takes a while for the yellow icon or pop up to appear or for it to become a red X. It might even be part of the reason for the randomness of the problem occurring in the first place. Anyway by clicking on "See full map" (written in blue upper top right of the Networking and Sharing Center screen) one can check quickly or manually what Windows does to check the net connection, at 'undocumented periods of time'.

Anyway I have performed both number 1 & 2s fixes from in this thread and so far in almost a week with one exception when my Avast! and W7 Firewall were somehow switched off I haven't seen the yellow triangled icon or the red X on my Network icon bottom right of the Windows tray of the taskbar.

Having read the thread AIUI people don't need to perform the solution known as #2 in this thread and more according to Avast! because they say it is taken care of now, as to whether it is actually effective or not. I didn't do that until 3 days ago so having not seen the problem for longer since I performed solution #1 on this almost a Week ago, I concur with others here that that seems to work well enough.

Solution #1 for anyone with this problem is to open Avast! go to Real Time Shields tab, click on Web Shields and on it click on the 'Expert Settings' button and in its 'Main Settings' page place a tick in the box in front of 'Scan traffic from well know browsers only', click OK at bottom and close Avast! and you're done. Cheers.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Saulius on March 04, 2012, 04:39:50 PM
Thank you Avast! for seemingly to have taking note of this issue and to care enough to employ the solution know as #1 in this old thread as a default setting in Avast! 7 by which through the Real-time Shields menu and in the Web shield Tab and under the button opening to the Expert Settings there now is a tick placed in the check box in front of the line "Scan traffic from well-known browser processors only".

Very appreciated, hope this is all good and sorted out now for the future, cheers from Saulius.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: gate1975mlm on March 09, 2012, 06:23:03 PM
Thank you Avast! for seemingly to have taking note of this issue and to care enough to employ the solution know as #1 in this old thread as a default setting in Avast! 7 by which through the Real-time Shields menu and in the Web shield Tab and under the button opening to the Expert Settings there now is a tick placed in the check box in front of the line "Scan traffic from well-known browser processors only".

Very appreciated, hope this is all good and sorted out now for the future, cheers from Saulius.

I have been having this same issue for months now!

I will put a check mark next to "Scan traffic from well-known browser processors only" and see if it fixes it.

But I do hope a permanent fix will be coming.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Iceni on March 09, 2012, 06:45:46 PM
Thank you Avast! for seemingly to have taking note of this issue and to care enough to employ the solution know as #1 in this old thread as a default setting in Avast! 7 by which through the Real-time Shields menu and in the Web shield Tab and under the button opening to the Expert Settings there now is a tick placed in the check box in front of the line "Scan traffic from well-known browser processors only".

Very appreciated, hope this is all good and sorted out now for the future, cheers from Saulius.

I've upgraded to Avast 7 and the "Scan traffic from well-known browser processors only" box is still not ticked so I doubt that it's a default setting. If you read back to the message Vik posted (message 30 in this thread) you'll see that ticking this box is not recommended.
Title: Re: 6.0.1289: Yellow exclamation mark on the wireless tray icon
Post by: Saulius on March 22, 2012, 04:05:23 AM
I've upgraded to Avast 7 and the "Scan traffic from well-known browser processors only" box is still not ticked so I doubt that it's a default setting. If you read back to the message Vik posted (message 30 in this thread) you'll see that ticking this box is not recommended.

You are right and the checkbox actually isn't tick marked in the new Avast! 7 install by default, I was mistaken because when I upgraded from Avast! 6 with the tick there along with many other custom settings I had made this and they were all retained in my new version, so it was the updating process keeping the tick in place that fooled me of which I am still no less grateful for all the same.

Sorry for my confusion...