Author Topic: EPS Safezone query  (Read 2756 times)

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a-tech

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EPS Safezone query
« on: April 16, 2014, 11:04:49 AM »
Hi
I have a query about the Avast EPS SaveZone safe browser (EPS v8.0.1603).
I have added an 'Allowed' location to download files to, files are downloaded ok and I can see the files within the  SafeZone but cannot see them in that location outside of the SafeZone.
SafeZone/settings/privacy/user-defined-locations/Allowed radio button
Obviously I downloaded the files because I need them and I need access to them outside of the SafeZone.

So my question is how do I allow access to download these files AND have access to them outside of the SafeZone ?

thanks
Steve

a-tech

  • Guest
Re: EPS Safezone query
« Reply #1 on: April 18, 2014, 09:43:10 AM »
From experimentation, It seems that if no locations are allowed/blocked then access to normal locations is possible.
It is only by adding an allowed/blocked location is access to file storage locked down. I would have expected the opposite with no access possible until an allowed location is added.

So all the documents I downloaded have to be scrapped as I cannot extract them from the SafeZone and I need to spend another few hours doing it all again.  :'(

Am I the only person to have ever queried this ?
Is it not possible to extract files from the Safezone ?
anyone?
comments?

Steve

Offline giogio

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Re: EPS Safezone query
« Reply #2 on: April 18, 2014, 07:47:24 PM »
It should work, try to resetting the safezone.
Before resetting the safezone, if you want to have back the download files, you can start the computer in safe mode and then go under c:\ you should see a directory called avast sandbox,inside you can find and transfer all your files downloaded.
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a-tech

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Re: EPS Safezone query
« Reply #3 on: April 22, 2014, 10:04:33 AM »
Ah thanks, just what I needed.
 ;D

Offline giogio

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Re: EPS Safezone query
« Reply #4 on: April 22, 2014, 08:40:32 PM »
You're welcome
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
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