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Other => Viruses and worms => Topic started by: MowerMedic on January 14, 2013, 10:27:53 PM
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Was surfing the web when page popped up say my computer was blocked and locked down by the justice dept and FBI. It says it will cost $350 to unlock it. I am running Win 8 Pro 64 bit. When turn on puter and go to desk top it goes to that page and locks. I am using explorer Icon on sign in page and still experiencing so locked features. Any help would be appreciated.
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essexboy is notified. it may take hours before he arrive so be patient
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Hi could you reboot the computer and press then hold F8
On the menu that appears is there the option "Repair my computer"
If so select that
Download to a USB Farbar Recovery Scan Tool x64 (http://download.bleepingcomputer.com/farbar/FRST64.exe)
Insert the USB
When repair my computer is selected go to the command prompt option
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
(https://dl.dropbox.com/u/73555776/FRST%20Start%20scan.gif)
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
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I pressed F8 till sign in screen came up..... no menu & no safe mode. As stated operating Win8 Pro 64 bit
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was able to access safe mode thru windows PC settings. When i restarted the puter no repair my computer window. So now which direction do i point?
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Me again. Got in and ran software as requested. Attached is requested file.
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Unfortunately it was not run from the RC so we could not access the run keys
Download the following three programmes to your desktop :
1. WiNTBootIc (https://dl.dropbox.com/u/73555776/WiNToBootic.exe)
2. Windows 8 64bit RC (http://www.forum.probz.net/index.php?/files/file/98-windows-8-recovery-disk-64-bit/)
3. Farbar Recovery Scan Tool x64 (http://download.bleepingcomputer.com/farbar/FRST64.exe)
Extract wintoboot to your desktop
Insert a USB drive of at least 1GB
Run Wintoboot
(http://dl.dropbox.com/u/73555776/wintoboot.JPG)
Drag and drop the Windows 8 ISO to the programme in the space indicated
Tick the Format box and accept the warnings
Press Do It
You will see it progressing
(http://dl.dropbox.com/u/73555776/usb%20progress.JPG)
It will let you know when it is done
Then copy FRST to the same USB
(http://dl.dropbox.com/u/73555776/frstwintoboot.JPG)
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here (http://pcsupport.about.com/od/fixtheproblem/ss/bootorderchange.htm)
When you reboot you will see this.
Select the language on this screen and keyboard on the next
(https://dl.dropbox.com/u/73555776/select%20language8.JPG)
Select the Trouble shoot option
(https://dl.dropbox.com/u/73555776/Select%20option8.JPG)
Select Advanced option
(https://dl.dropbox.com/u/73555776/advanced8.JPG)
Select Command prompt
(https://dl.dropbox.com/u/73555776/command%208.JPG)
At the command prompt type the following :
(https://dl.dropbox.com/u/73555776/notepad.JPG)
- notepad and press Enter.
- The notepad opens. Under File menu select Open.
- Select "Computer" and find your flash drive letter and close the notepad.
- In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
- The tool will start to run.
- When the tool opens click Yes to disclaimer.
(https://dl.dropbox.com/u/73555776/FRST%20Start%20scan.gif)
- Press Scan button.
- It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.