firewall wont turn on

[lennyworthington]

No change,The firewall wont turn on.
In the Status box.
ATTENTION firewall is off
When I click turn on, a box says unable to start firewall
When I click resolve all, a box says The following componants could not be started -firewall
In other words no change from when we started

[lennyworthington]

No change.Still the same

[lennyworthington]

Still the same.No change

[lennyworthington]

No change.Still the same.Now when I try to post an Error notice comes up

[essexboy]

OK could you temporarily uninstall PC Faster

THEN

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

• Run the uninstall tool and accept the reboot to safe mode
• Once complete reboot your system
• Reinstall Avast

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[lennyworthington]

How do I uninstall PC FASTER
And the last time I went into safe mode my system closed down

[essexboy]

Go to control panel > add/remove and uninstall anything with the name Baidu

Then follow the re-install instructions

[lennyworthington]

Essexboy.Could we dothis by remote assistance please ?

[essexboy]

We can try

Can you give me the code that is displayed on the screen shown below when you press get assistance

[lennyworthington]

There is nothing in add/remove with the name baido

[essexboy]

OK I will be going off line shortly but if you can get me the code I will do as much as I can

[lennyworthington]

The code is WD4F-K4TC

[essexboy]

Did you close Avast  ? As it must be kept open on your desktop at the remote assistance page.  As soon as you close the page the connection becomes invalid

[lennyworthington]

Have I done this correctly

[essexboy]

I cannot connect as you appear to have closed the Avast windows, that automatically breaks the connection

I am going off line now so we will have to pick this up again tomorrow