Update Problems 20April

[freebil]

When I updated AVAST to the version recommended today, I lost my internet connection. Set up the connection manually, but my WEP would not be accepted. Tried everything and had to resort to a system restore. I hope the AVAST techs sort the problem out soon. Will be downloading an alternative AV s/w to hold in reserve in case they don't. Has anybody had similar problems?

[Asyn]

- Which avast!..?? (Free/Pro/IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??

[freebil]

Running AVAST Premier - current version (before update) is 2014.9.0.2016. Have never run any other AV s/w on this computer.

My OH had to dump AVAST (same version) because he kept getting blue screens of death which trace back to AVAST. Pity. It used to be a brilliant piece of kit.

[Asyn]

1. Download avast! Premier Antivirus: http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

[freebil]

Thank you very much. That seems to have solved my problem. Big relief!

[Asyn]

You're welcome.