Author Topic: Restored my notebook 2 days ago, system says no antivirus  (Read 3187 times)

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bambibear

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Restored my notebook 2 days ago, system says no antivirus
« on: November 02, 2012, 02:04:28 AM »
hi.  it's been so long, i forgot what to do.  ok, 3 days ago, my HP notebook wouldn't start.  i logged in & nothing.  went to safe mode & retored to last week.  now, my system is telling me my paid avast internet security & malwarebytes is not working.  both are updating normally & scans are AOK so far, knock on wood.  i'm almost scared to get on line but i have my business to run.  should i uninstall my avast internet security & re-install it ?  if so, i lost my key or code for my paid version, so what should i do ?  i have the code &/or key for my malwarebytes but i can't find anything other than where i paid for my avast.  can anybody help me ?  i do still have the aswclean.exe from the last time i was here & you all helped me out.   is there a way to copy in my paper notebook the key or code ?  can it be found in my avast internet security now ?  if so, do you know where ?  thanks so much[suspicious] ???[/suspicious]

Offline Asyn

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Re: Restored my notebook 2 days ago, system says no antivirus
« Reply #1 on: November 02, 2012, 06:58:54 AM »
i lost my key or code for my paid version, so what should i do ?

-> http://www.avast.com/resend-license-paid.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

bambibear

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Re: Restored my notebook 2 days ago, system says no antivirus
« Reply #2 on: November 02, 2012, 05:19:08 PM »
thank you asyo.  amazingly after 15 minutes of signing in, i found the link for the key before i checked here.  thank you ;D

bambibear

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Re: Restored my notebook 2 days ago, system says no antivirus
« Reply #3 on: November 02, 2012, 06:03:39 PM »
hi.  gonna do a clean re-install of my avast internet security via my old post.  just wanted you all to know.  thanks ;D

Offline Asyn

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Re: Restored my notebook 2 days ago, system says no antivirus
« Reply #4 on: November 02, 2012, 09:36:05 PM »
thank you asyo.  amazingly after 15 minutes of signing in, i found the link for the key before i checked here.  thank you ;D

You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

bambibear

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Re: Restored my notebook 2 days ago, system says no antivirus
« Reply #5 on: November 03, 2012, 01:25:02 AM »
hi asyn.  i'm sooo sorry i spelt your name wrong.  ok, the old removal almost had my computer crash, crum.  so i ran a retore again to gain access back as when i used the aseClear i couldn't sign in.  so, after retoring to Oct. 15th, o logged back in.  went toadd/remove & deleted avast; restarted.  then came back to avast, my forum, to find the new avast download.  got it installed, reboot, updates, reboot.  and now my security says i'm now secure instead of a bog ":X" telling me i have no antivirus.  so, puter is all better now.  thanks so much. ;D