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Other => General Topics => Topic started by: subaru on December 09, 2009, 05:39:11 AM

Title: avast update
Post by: subaru on December 09, 2009, 05:39:11 AM
i turned on the computer and a red notice said update was unsuccessful-cannot connect to 735sl.avast.com(208.43.71.137:80) what does this mean and what should i now do? :-[
Title: Re: avast update
Post by: Tarq57 on December 09, 2009, 08:37:28 AM
How do you connect to the internet, (dial up, cable) and what is your firewall?
If you c&p that url number into your browser (208.43.71.137:80), does the Avast website open?
Title: Re: avast update
Post by: subaru on December 11, 2009, 06:19:42 AM
tarq57,i am connected to optus wireless and near a black hole,firewall is currently protected by mcafee,i recently downloaded avast 4.8(the free verson).also have windows 7 installed.have been wary about uninstalling mcafee.i haven't yet typed the number into browser yet,do you think i should.
Title: Re: avast update
Post by: Tarq57 on December 11, 2009, 07:00:38 AM
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i haven't yet typed the number into browser yet,do you think i should.
Yes.
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firewall is currently protected by mcafee,i recently downloaded avast 4.8(the free verson).also have windows 7 installed.have been wary about uninstalling mcafee.
Was this firewall part of a McAfee suite? If so, there is probably the answer. It will need to be fully uninstalled and a removal tool (http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html) downloaded and run.
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tarq57,i am connected to optus wireless and near a black hole
The "black hole" could be a factor. Is your wireless modem encrypted to the current standard? If not, it should be. Info/tutorial. (http://www.microsoft.com/windowsxp/using/networking/security/wireless.mspx) WPA2 is the preferred option.