Author Topic: avast & vpn  (Read 21354 times)

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vahik

  • Guest
avast & vpn
« on: April 16, 2010, 12:00:46 PM »
 
 avast 507 doesn't let me connect to vpn

sweetie

  • Guest
Re: avast & vpn
« Reply #1 on: July 02, 2010, 05:29:28 PM »
I am having the same problem. Any ideas - I am running the free version, so I do not have the Avast firewall to contend with.

GloobyGoob

  • Guest
Re: avast & vpn
« Reply #2 on: July 02, 2010, 08:54:05 PM »
Are you using the latest version? (5.0.594)
And @ vahik, if you are using Avast Internet Security, does this help?

vahik

  • Guest
Re: avast & vpn
« Reply #3 on: July 03, 2010, 08:24:21 AM »
 
 hi

 thank you for  your help ----GloobyGoob

Offline DJBone

  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6365
Re: avast & vpn
« Reply #4 on: July 03, 2010, 08:36:47 AM »
I am having the same problem. Any ideas - I am running the free version, so I do not have the Avast firewall to contend with.

Do you have any other firewall? If yes, then check if the settings are right. Avast services must have permission to access the internet.

greetz
DJBone
Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

SafeSurf

  • Guest
Re: avast & vpn
« Reply #5 on: July 03, 2010, 10:22:15 AM »
avast 507 doesn't let me connect to vpn
@ sweetie as well:

I suggest an uninstall of Avast and CLEAN install[/b] to fix your problems.

1. Save a copy of newest version of Avast (5.0.594) for the version you need and save it to your HDD:
Freehttp://files.avast.com/iavs5x/setup_av_free.exe
Pro  –  http://files.avast.com/iavs5x/setup_av_pro.exe
AIS  –  http://files.avast.com/iavs5x/setup_ais.exe

2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Uninstall Avast through "Add/Remove Programs". 
5. Boot into Safe Mode and run the Avast Uninstall Tool.
6. Reboot twice.
7. Clean your computer up (clean up cache, etc.).
8. Install the newest version of Avast and reboot twice.
9. Get Internet access and update Avast definitions.
10. Register your copy or add the license key for Free, Pro or AIS.
11. Reset your settings, if needed.

Also, as mentioned above, make sure your FW is not preventing Avast from accessing the Internet.  Also please post any security software you have on your machine in your next post.  Thank you.

Please post your results.


vahik

  • Guest
Re: avast & vpn
« Reply #6 on: July 03, 2010, 03:21:48 PM »

 hi

 my avast iss lets me to connect to( PPTP vpn)

 but doesn't allow to ( L2TP vpn)

 avast----5.0.594

SafeSurf

  • Guest
Re: avast & vpn
« Reply #7 on: July 04, 2010, 07:24:09 AM »
my avast iss lets me to connect to( PPTP vpn)
but doesn't allow to ( L2TP vpn)
I'm sorry, but I am not familiar with these connections.  Perhaps someone else will come forward to offer help.