Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Alex18PR on October 21, 2013, 04:50:00 PM
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I been using the free Avast for years and never had a problem but since updating my OS from Windows 8 to 8.1 Avast is not working well. When I open avast i get a "You are unprotected!" message below that it says "Avast Service Is Off: Start" and "Self Defense Is Off: Turn On" but neither option work when I right click I get an "Do You Want to Allow this program...." Screen but when i click yes nothing happens. There i also a blank screen when i try to access any of the avast tools SandBox,SafeZone,Firewall.. When i tried to update virus definition I get a "Failed to update! The Avast service is not running" message. In the scan tab the only option that I get is the "BootTimeScan" option. I also get an error when i tried to add this device to my avast account and it also says that I am currently Registered and that the "current registration will expire on 0 Days". I have tried uninstalling avast it using the Unistall Utilty " avastclear.exe" in safemode and installing Avast again a couple of times but that doesn't seem to work. Please someone help me!!
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The real problem is the 8.1 update.
Nothing much you/we can do.
Microsoft has to fix it as explained many times in other threads.
Please use the search option on this board before starting a thread.