Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: nnovy85 on December 13, 2013, 04:02:59 PM
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my App says "You are uprotected and the avast service is off' after i update the latest version
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Have you rebooted since ? Also did you upgrade from V8 to V9
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Same issue here... And yes, I have rebooted. I have also "repaired" the installation as suggested by others and then rebooted. Same problem.
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If you upgraded from V8 to V9 then
Download Avast Uninstall Utility (http://www.avast.com/en-gb/uninstall-utility) to your Desktop.
Download the correct version of Avast
Avast Free (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)
Avast Pro (http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe)
Avast Internet Security (http://files.avast.com/iavs9x/avast_internet_security_setup.exe)
Avast Premier (http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe)
Disconnect from the net
Uninstall Avast via control panel
- Run the uninstalltool and accept the reboot to safe mode
- Once complete reboot your system
- Reinstall Avast
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