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Other => Viruses and worms => Topic started by: pro5188 on February 25, 2011, 04:04:16 AM

Title: can.t remove this viruses help
Post by: pro5188 on February 25, 2011, 04:04:16 AM
--------------------------------------------------------------------------------

here what going on  have a virus cant remove with avast free version ,  scan and it keep showing up , it won.t remove it, or let me put it in chest valt..when i scan and say to remove it to shutdown your pc and restart it i do it and its steal ther.i restore and and its steal there, here what it say the threat is


FILE NAME------PHYSICALDRIVEO

SEVERITY------ HIGH

STATUS--------THREAT:ROOTKIT:HIDDEN
Title: Re: can.t remove this viruses help
Post by: essexboy on February 25, 2011, 08:52:11 PM
Download aswMBR.exe (http://public.avast.com/~gmerek/aswMBR.exe) ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture.jpg)

Click the "Scan" button to start scan
(http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR2.png)

Click the "Fix" in case of infection
(http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR3.png)

Save the aswMBR.log to the desktop then post the log here
(http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR4.png)
Title: Re: can.t remove this viruses help
Post by: jkaszynski on April 14, 2011, 03:18:32 AM
I hope it's still ok to post here!

I followed your directions and this is the log:

aswMBR version 0.9.4 Copyright(c) 2011 AVAST Software
Run date: 2011-04-13 18:13:57
-----------------------------
18:13:57.343    OS Version: Windows 5.1.2600 Service Pack 3
18:13:57.343    Number of processors: 2 586 0x409
18:13:57.343    ComputerName: HARDDRIVE  UserName: Jaime
18:13:58.046    Initialize success
18:14:03.609    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
18:14:03.609    Disk 0 Vendor:   Size: 0MB BusType: 0
18:14:03.625    Disk 0 MBR read error
18:14:03.625    Disk 0 MBR scan
18:14:03.625    MBR BIOS signature not found 0
18:14:03.625    Disk 0 scanning C:\WINDOWS\system32\drivers
18:14:09.671    Service scanning
18:14:10.859    Disk 0 trace - called modules:
18:14:10.859    ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys sphj.sys hal.dll >>UNKNOWN [0x82d8e938]<<
18:14:10.859    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x82d6b030]
18:14:10.859    3 CLASSPNP.SYS[f84b5fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x82d42940]
18:14:10.875    Scan finished successfully
18:14:17.781    Disk 0 MBR fix error
18:14:22.812    Disk 0 MBR fix error
18:14:35.703    Disk 0 MBR fix error

Any help?
Title: Re: can.t remove this viruses help
Post by: essexboy on April 14, 2011, 07:31:43 PM
Could you go to this site please and follow the directions at step 6 http://www.bleepingcomputer.com/forums/topic34773.html and then re-run ASWMbr

Also what are your problems ?
Title: Re: can.t remove this viruses help
Post by: asilad on May 08, 2011, 10:01:22 AM
Is it still ok to post here? I have exactly the same problem as above.

I also followed your directions and here is my log:

aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-05-08 09:49:34
-----------------------------
09:49:34.756    OS Version: Windows 6.0.6002 Service Pack 2
09:49:34.756    Number of processors: 2 586 0x170A
09:49:34.756    ComputerName: IAN-PC  UserName: Ian
09:49:36.550    Initialize success
09:50:05.316    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
09:50:05.332    Disk 0 Vendor: Hitachi_HTS545025B9A300 PB2OC64G Size: 238475MB BusType: 3
09:50:07.375    Disk 0 MBR read successfully
09:50:07.375    Disk 0 MBR scan
09:50:07.375    Disk 0 TDL4@MBR code has been found
09:50:07.375    Disk 0 MBR [TDL4]  **ROOTKIT**
09:50:07.375    Disk 0 scanning C:\Windows\system32\drivers
09:50:13.350    Service scanning
09:50:14.895    Disk 0 trace - called modules:
09:50:14.910    ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS PCIIDEX.SYS msahci.sys
09:50:14.910    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8565cac8]
09:50:14.910    3 CLASSPNP.SYS[82fa88b3] -> nt!IofCallDriver -> [0x8450a918]
09:50:14.926    5 acpi.sys[806946bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-1[0x84ebcb98]
09:50:14.926    Scan finished successfully
09:50:47.016    Disk 0 fixing MBR ...
09:50:57.031    Disk 0 MBR restored successfully
09:50:57.031    Disk 0 Windows 600 MBR fixed successfully
Title: Re: can.t remove this viruses help
Post by: argus on May 08, 2011, 10:12:17 AM
Re-run aswMBR, and press Fix

Save the aswMBR.log to the desktop then post the log here
Title: Re: can.t remove this viruses help
Post by: asilad on May 08, 2011, 11:37:30 AM
Here are the results of the re-run after the fix.

aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-05-08 11:33:25
-----------------------------
11:33:25.550    OS Version: Windows 6.0.6002 Service Pack 2
11:33:25.550    Number of processors: 2 586 0x170A
11:33:25.550    ComputerName: IAN-PC  UserName: Ian
11:33:43.318    Initialize success
11:33:47.858    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
11:33:47.858    Disk 0 Vendor: Hitachi_HTS545025B9A300 PB2OC64G Size: 238475MB BusType: 3
11:33:49.902    Disk 0 MBR read successfully
11:33:49.902    Disk 0 MBR scan
11:33:49.902    Disk 0 TDL4@MBR code has been found
11:33:49.902    Disk 0 MBR [TDL4]  **ROOTKIT**
11:33:49.902    Disk 0 scanning C:\Windows\system32\drivers
11:33:58.265    Service scanning
11:33:58.686    Disk 0 fixing MBR ...
11:34:08.701    Disk 0 MBR restored successfully
11:34:08.701    Disk 0 Windows 600 MBR fixed successfully
11:34:08.701    Disk 0 trace - called modules:
11:34:08.701    ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS PCIIDEX.SYS msahci.sys
11:34:08.717    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x855592b8]
11:34:08.732    3 CLASSPNP.SYS[82fa38b3] -> nt!IofCallDriver -> [0x84eb0918]
11:34:08.748    5 acpi.sys[806926bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-1[0x8450a8a0]
11:34:08.748    Scan finished successfully
Title: Re: can.t remove this viruses help
Post by: argus on May 08, 2011, 11:47:02 AM
Download TDSSKiller on the Desktop:
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

 When you download the program do the following:

 Deactivate/turn off your protective software.
                                                   

 Close running programs.

Run program. Press the button Start scan.
When the scan is over, the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
If malicious objects be found, make sure that you choose "Cure"

http://support.kaspersky.com/images/support_new/2663-2-eng.png

and click Continue, and then click Reboot Now.


Okaci me the contents of a log from the following location:
C: \TDSSKiller_version_DD.MM.GG_HH.MM.SS.txt

note:
(DD-day, MM-month, year-GG, HH-hour, MM minutes, SS seconds; date and time the log is made)
Title: Re: can.t remove this viruses help
Post by: asilad on May 08, 2011, 03:01:46 PM
Is this the attachment you mean?
Title: Re: can.t remove this viruses help
Post by: asilad on May 08, 2011, 04:19:39 PM
Argus - I have now ran a full system scan and it is no longer picking up any infections so fingers crossed all is now ok. A big thank you to you for your help which was very much appreciated. THANK YOU! :)
Title: Re: can.t remove this viruses help
Post by: argus on May 08, 2011, 06:17:06 PM
My pleasure, although I have not seen the log  :)
Title: Re: can.t remove this viruses help
Post by: Pete75 on September 17, 2011, 01:07:31 AM
I hope it is still ok to post here.

I did that that above and here is re run log.
Hope someone could check if there is something still.

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-09-17 01:47:24
-----------------------------
01:47:24.890    OS Version: Windows 5.1.2600 Service Pack 3
01:47:24.890    Number of processors: 2 586 0x1C02
01:47:24.890    ComputerName: CATI  UserName: Kati
01:47:25.812    Initialize success
01:47:27.156    AVAST engine defs: 11091601
01:47:36.593    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
01:47:36.609    Disk 0 Vendor: ST916031 0005 Size: 152627MB BusType: 3
01:47:36.625    Disk 0 MBR read successfully
01:47:36.640    Disk 0 MBR scan
01:47:36.640    Disk 0 Windows XP default MBR code
01:47:36.656    Disk 0 scanning sectors +312560640
01:47:36.812    Disk 0 scanning C:\WINDOWS\system32\drivers
01:47:54.328    Service scanning
01:47:55.859    Service vsdatant C:\WINDOWS\System32\vsdatant.sys **LOCKED** 32
01:47:56.421    Modules scanning
01:48:20.703    Disk 0 trace - called modules:
01:48:20.734    ntkrnlpa.exe CLASSPNP.SYS disk.sys SahdIa32.sys iaStor.sys hal.dll
01:48:20.734    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86d3f030]
01:48:20.750    3 CLASSPNP.SYS[f7548fd7] -> nt!IofCallDriver -> [0x86d7d478]
01:48:20.750    5 SahdIa32.sys[f7569939] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x86d6a028]
01:48:24.046    AVAST engine scan C:\WINDOWS
01:48:46.312    AVAST engine scan C:\WINDOWS\system32
01:51:17.687    AVAST engine scan C:\WINDOWS\system32\drivers
01:51:40.031    AVAST engine scan C:\Documents and Settings\Kati
01:56:07.515    AVAST engine scan C:\Documents and Settings\All Users
01:59:38.000    Scan finished successfully
02:02:56.406    Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Kati\Työpöytä\MBR.dat"
02:02:56.437    The log file has been saved successfully to "C:\Documents and Settings\Kati\Työpöytä\aswMBR1.txt"


Title: Re: can.t remove this viruses help
Post by: Pondus on September 17, 2011, 01:15:18 AM
@pete75

Start a topic that is yours, and....


follow the guide here and attach the log`s   http://forum.avast.com/index.php?topic=53253.0  and essexboy will have a look when he arrive

Lower left corner > additional options > attach
If logs are to big you may upload to http://www.mediafire.com/ and post the download link here
Title: Re: can.t remove this viruses help
Post by: ayneantonio on September 05, 2012, 06:47:17 PM
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-09-06 00:18:37
-----------------------------
00:18:37.409    OS Version: Windows 6.1.7601 Service Pack 1
00:18:37.409    Number of processors: 2 586 0x1C0A
00:18:37.425    ComputerName: MARIELLEANTONIO  UserName:
00:19:36.643    Initialize success
00:19:38.874    AVAST engine defs: 12090501
00:20:26.688    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
00:20:26.688    Disk 0 Vendor: ST9250315AS 0003DEM1 Size: 238475MB BusType: 11
00:20:26.719    Disk 0 MBR read successfully
00:20:26.735    Disk 0 MBR scan
00:20:26.782    Disk 0 Windows 7 default MBR code
00:20:26.782    Disk 0 Partition 1 00     DE Dell Utility Dell 8.0       39 MB offset 63
00:20:26.828    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        15000 MB offset 81920
00:20:26.860    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       223434 MB offset 30801920
00:20:26.875    Disk 0 scanning sectors +488395120
00:20:26.984    Disk 0 scanning C:\Windows\system32\drivers
00:20:44.581    Service scanning
00:21:19.229    Modules scanning
00:21:31.210    Disk 0 trace - called modules:
00:21:31.787    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS PCIIDEX.SYS msahci.sys
00:21:31.818    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8493c270]
00:21:31.849    3 CLASSPNP.SYS[86bac59e] -> nt!IofCallDriver -> [0x84856918]
00:21:31.881    5 ACPI.sys[868973d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x84854030]
00:21:33.035    AVAST engine scan C:\Windows
00:21:35.609    AVAST engine scan C:\Windows\system32
00:25:46.957    AVAST engine scan C:\Windows\system32\drivers
00:26:09.592    AVAST engine scan C:\Users\Marielle Antonio
00:38:31.037    File: C:\Users\Marielle Antonio\AppData\Roaming\bjvhq.exe  **INFECTED** Win32:Malware-gen
00:40:42.327    AVAST engine scan C:\ProgramData
00:42:16.738    Scan finished successfully
00:43:05.348    Verifying
00:43:15.401    Disk 0 Windows 601 MBR fixed successfully
00:43:45.898    Verifying
00:43:55.976    Disk 0 Windows 601 MBR fixed successfully
00:44:49.975    Disk 0 MBR has been saved successfully to "C:\Users\Marielle Antonio\Desktop\MBR.dat"
00:44:49.991    The log file has been saved successfully to "C:\Users\Marielle Antonio\Desktop\aswMBR.log"

Title: Re: can.t remove this viruses help
Post by: Pondus on September 05, 2012, 06:50:30 PM
@ayneantonio    why are you posting in a 1 year old topic  ???

if you need help start a new topic  and attach logs ...see guide here   http://forum.avast.com/index.php?topic=53253.0