Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: iga on April 13, 2009, 02:38:30 PM
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Hi Guys
Avast pop up screen is not showing when i open Microsoft Outlook?
is avast Protecting my email in outlook i do see that the ports it looks at
is pop110 and SMTP25 in internet mail Redircet but when i was setting up outlook
to get my email from my yahoo email the ports where not 110 and 25
yahoo was telling me that the ports numbers where different with SSL.
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Avast! doesn't support SSL, so the answer to your question is no... :(
You could install a program call "STUNNEL" which would allow Avast! to scan your Yahoo! email but I'll let one of the gurus address that... If I remember right; Yahoo email is scanned by Norton.
I've also read that Avast! 5 will allow for the download and scanning of email using SSL... :)
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You're forgetting that the OP is using MS Outlook (presumably not express {?} by the no splash screen inference) and as such the outlook/exchange plug-in works within the email client and can handle SSL email. However I don't believe this has anything to do with SSL.
@ iga
You don't say what version of MS Outlook you are using, but there is a likelihood that the avast plug-in within MS Outlook has been disabled.
Make sure the avast plug-in/add-in is not disabled in MS Outlook:
Outlook 2007 > Tools > Trust center > Add-ins > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.
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HI David; I know he is using Outlook as opposed to OE however; based on his post it appears that he's being forced to use ports that are not the standard POP3 and STMP ports... In other words he's being forced to use ports designated for SSL; which unless something has changed Avast! does not scan email received through these ports...
Or does Avast! Email Scanner scan email downloaded SSL ports when using Outlook? Did I miss something? ???
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Then all he would need to do if he really is using MS Outlook (?), not express, it shouldn't matter as avast is working 'within' the email client and not outside of it, like the Internet Mail provider.
That is why the Internet Mail provider needs to have the redirect ports, where there is no redirect ports within the Outlook/Exchange provider settings.
So essentially if he is using ms outlook and the outlook/exchange provider, then it should work regardless of port, which is why I suggested checking the avast plug-in isn't disabled within Outlook. But we are going to have to wait on iga.
However, he is looking at the Internet Mail provider when he mentions port 110 and 25 as those being redirected and that is totally different to how the Outlook/Exchange provider and the avast plug-in in MS Outlook works.
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Thanks David; I've learned something today... :) But I can't go home since I'm already there...
We'll have to wait and see what 'iga' says though it does sound to me like he's having to use ports 465 and 995 or something along those lines for Yahoo! email... Much like I am for Gmail that is not auto-forwarded to another account that uses then standard POP3 and SMTP...
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Hi there,
I have also noticed the that my Outlook (it is outlook) is not activating the avast module either. According to instruction from my mail provider I'm using 110/587. SSL is not activated.
The first time I started up Outlook it actualy did, but not after I set it up to 110/587.
Any advice??
BR. KTH
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You haven't said what version of MS Outlook you are using either ?
More importantly did you check to see if the avast plug-in has been disabled in Outlook (instructions in my first response, Reply #2 above) ?
Where did you set it to 110/587 as that isn't in the Outlook/Exchange Provider settings ?
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Hi again,
MS Outlook 2007
There are no disabled add-in, but I can't see anything that look like avast under the active aplications ad-ins. How should it look like?
Under the setting for the e-mail account.
br. KTH
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Have you got the Outlook/Exchange Provider enable then ?
As to my thinking, if there is no Manage Disabled items and avast isn't in the active applications (sorry don't know where you are looking ofr that I don't use Outlook), then I don't believe the Outlook/Exchange Provider can be running.
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Yes I got the Outlook/Exchange module in Avast startet, but it is waiting for "a subsystem to start". Despite that Outlook is running.
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Hi David,
I spent some time looking for the possible disabled items in Outlook and I found it under
Outlook 2007 > help > disabled items
Enabling it started Avast after starting up outlook again.
So my problem is fixed.
Thanks
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You're welcome.
Strange, that is meant to be for Outlook 2003 ???
The main thing is that you have things running now.
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Yeah its like what ProgrammerGuy said
Yahoo is telling me i have to use
ports 465 and 995 or something along those lines for Yahoo! email
so do i have to change the ports in avast from 110 and 25 to these yahoo
ports, or will i leave the ports the way they are in avast?
I'm using msoft outlook 2002
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Outlook will be scanned by Outlook plugin, so there is no need for redirection.
If you use Outlook Express or other Pop3 email client, then you should configure the redirection tab of settings. Anyway, avast does not scan SSL (secure) connections without the use of a third party called Stunnel.
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Tech, now you've totally confused me... :(
I was under the impression that regardless of email client (Outlook, OE, Thunderbird, etc.), Avast does not scan SSL connections without STUNNEL or something like it... Is that right? ???
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Not wishing to put words into Tech's mouth, but I fear Tech got one word wrong in his post, which changes the context completely.
That word was should and it should have been shouldn't, then the context of the rest of the post would be correct. I have inserted the n't into the quote and as you can see it is in context (I believe)
Outlook will be scanned by Outlook plugin, so there is no need for redirection.
If you use Outlook Express or other Pop3 email client, then you shouldn't configure the redirection tab of settings. Anyway, avast does not scan SSL (secure) connections without the use of a third party called Stunnel.
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To try to clarify here (I know Tech and David already know the answer).
The Internet Mail provider (for Outlook Express and all other regular email clients - all of them totally unknown and uncared about to avast) works by intercepting the standard (set in concrete) POP and SMTP email access methods at the network connection level but only for unsecured email connections. (avast and every other AV program cannot scan secured email streams - that is the whole point of them being secured).
The Outlook/Exchange provider for MS Outlook is far superior to the Internet Mail provider. Microsoft has defined an interface for MS Outlook that the Outlook Exchange provider is designed to work with. In this case MS Outlook handles all of the network connections (whether secured or unsecured - makes no difference). However, via the interface, MS Outlook itself presents each message to avast to be scanned and so every message, irrespective of the connection type, gets scanned by avast.
The only other comparable feature is the avast plugin for The Bat mail client.
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Thanks Alan; that clarifies it completely... :)
However, I'm not going to stop using OE since I do have a work around without using STUNNEL...
Didn't I read that Avast 5 will incorporate something like STUNNEL in it so that OE will then be able to have email downloaded through SSL connections scanned? ???
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Yes, the equivalent function of STunnel (managing secure connections) is expected to be included in avast 5.
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Yes, the equivalent function of STunnel (managing secure connections) is expected to be included in avast 5.
Yeah... for other email programs and not only MS Outlook through the plugin.