Ok. I've been an Avast user for a couple of years. My comp tech uninstalled all my old anti-viruses and put in Avast. She said that it was way better than the ones I'd been using. I absolutely loved it. It was fast and it didn't slow anything down. I never had a problem with it until it was recently upgraded to 4.8.
It starts fine (takes longer to load, but it's not a big deal) and it starts scanning fine for the first few minutes. I usually just put the scanner on and leave it running while I do other things around the house.
The Problem:4.8 freezes only 1% into the scan. i had it running for a few hours one day and finally went to go see what was taking it so long, it froze, presumably hours before.
when its not freezing, its scanning at a complete snail pace. ive never waited long enough for it to get over the 1% hump. 4.7 was so fast. it would do a complete scan in an hour and a half, no problem.
Does anyone else have this problem and know how to fix it? I'm getting frustrated because my laptop hasnt been scanned for about 3 weeks.
I do have SpyBot Search & Destroy installed but it has never had conflicted with Avast before.
I'm really sorry if this has been answered elsewhere but coming into a forum like this, loaded with tech savvy people, is overwhelming to a gal who knows squat about this kind of stuff. I searched through some threads but I ended up pretty confused to be honest. I just want to know if anyone else had this problem and what I can do to rectify it. Any help would be great. Thanks
-Jenn