I am really dumb when it comes to computers...I am not sure what ram is or how I found out how much I have...I am using Avast 4.8 home edition (free), I did notice that when I went to the info about Avast the box popped up with the following highlighted:
cannot obtain information, VPS file was destroyed
Right click on the avast icon in the system tray (left of the clock) select about avast, and give the full version number, like I did in the example, 4.8.1368, if you haven't got that you haven't got the latest version.
If that is the case I would suggest that you download avast version 5.0 and install that over avast 4.8 (or you can do a clean reinstall) rather than chase issues on what is a updated/superseded version, since you have XP that update is possible.
Download the latest version of avast, 5.0.462
http://www.avast.com/free-antivirus-download and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.
Download the avast! Uninstall Utility, aswClear5.exe
find it here and save it to your HDD (it has uninstall tools for both 4.8 and 5.0).
- 1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
- 2. run the avast! Uninstall Utility from safe mode, first for 4.8 if previously installed and then for 5.0, once complete reboot into normal mode.
- 3. install the latest version, reboot.
Never noticed that before and then when I went back again to the window that was gone and then it said about not enough storage...so I don't know what is going on...
If I am posting in wrong section, I am sorry, please tell me where to go...wait...that didn't sound right...
Don't worry about starting again in another forum or we lose what information you gave and the advice we gave, if the moderators notice they may move the complete topic into the avast! Free/Pro/Suite forum.