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Other => Viruses and worms => Topic started by: avastreally? on December 02, 2013, 12:26:00 PM

Title: Help removing NCH software
Post by: avastreally? on December 02, 2013, 12:26:00 PM
Hi, i ran adwcleaner and found a nch entry and prompt delte and restart, after scanning again the task its back

# AdwCleaner v3.014 - Report created 01/12/2013 at 18:17:40
# Updated 01/12/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : PatricK - PATRICK-PC
# Running from : C:\Users\PatricK\Desktop\Marvin Gaye\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Windows\System32\Tasks\NCH Software

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v

[ File : C:\Users\PatricK\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]


-\\ Google Chrome v31.0.1650.57

[ File : C:\Users\PatricK\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [939 octets] - [01/12/2013 18:06:03]
AdwCleaner[R1].txt - [860 octets] - [01/12/2013 18:17:40]
AdwCleaner[S0].txt - [1001 octets] - [01/12/2013 18:07:57]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [979 octets] ##########
Title: Re: Help removing NCH software
Post by: Pondus on December 02, 2013, 12:39:57 PM
have you tried to run it from safe mode...
does MBAM detect it...

if not attach a OTL diagnostic log and wait for essexboy to arrive later today

the file seems to be something to do with a audio/video software ..... google the name



Title: Re: Help removing NCH software
Post by: magna86 on December 02, 2013, 01:04:01 PM
Quote
File Found : C:\Windows\System32\Tasks\NCH Software
This is leftover task. Non-active task ...

Quote
-\\ Mozilla Firefox v
[ File : C:\Users\PatricK\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]

It is deleted the profile file firefox related. The result of this is when firefox load next time if he can't find prefs settings it shall create it again with default settings.
Or in translation, FF did a half-reset itself. AdwC did not detect nothing important. The same goes for Chrome

But if you want to check the system, follow Pondus advice.
Title: Re: Help removing NCH software
Post by: avastreally? on December 02, 2013, 10:48:31 PM
have you tried to run it from safe mode...
does MBAM detect it...

if not attach a OTL diagnostic log and wait for essexboy to arrive later today

the file seems to be something to do with a audio/video software ..... google the name
Havent tried safe mode, MBAM , hitmanpro, SAS,Avast (modified to high settings) all come back clean
:)
but ive ran adwcleaner alot since last week and its usually clean (nch software usually popups up but not in system32)
Title: Re: Help removing NCH software
Post by: avastreally? on December 02, 2013, 10:55:13 PM
Quote
File Found : C:\Windows\System32\Tasks\NCH Software
This is leftover task. Non-active task ...

Quote
-\\ Mozilla Firefox v
[ File : C:\Users\PatricK\AppData\Roaming\Mozilla\Firefox\Profiles\0\prefs.js ]

It is deleted the profile file firefox related. The result of this is when firefox load next time if he can't find prefs settings it shall create it again with default settings.
Or in translation, FF did a half-reset itself. AdwC did not detect nothing important. The same goes for Chrome

But if you want to check the system, follow Pondus advice.
about nch i check the folder and its contains 0 bytes and one of the group user name is CREATOR OWNER (though this account does have any ticked privileges), i posted it here because i ran adwcleaner alot since last 2 weeks and its popped up nch but nothing system32 related (only registry) and after than the log where clean, then this week i saw this popup so i was wondering how come especially since its in system32
but you say its no active so dont worry about it?
I havent had firefox for a long while, so i can delete the appdata entry? ( though chrome cpu usage has been off the charts when loading pages , jump to 90+ percent then dips ever since i updated)
Title: Re: Help removing NCH software
Post by: avastreally? on December 03, 2013, 11:33:53 PM
bump
Title: Re: Help removing NCH software
Post by: Pondus on December 03, 2013, 11:36:27 PM
bump
see mine and magna86 post above.... waiting for the OTL log  http://forum.avast.com/index.php?topic=53253.0

Title: Re: Help removing NCH software
Post by: avastreally? on December 04, 2013, 03:10:51 AM
 ::)
Title: Re: Help removing NCH software
Post by: plsrepli on December 04, 2013, 03:19:43 AM
I can confirm that NCH software does place something on your PC but I'm not sure what I would call it. Specifically, I noticed a link to their website kept reappearing in Firefox and this CNET review also warns of browser hijacking as well. I fixed mine with an image restoral but I'm sure there are other ways to deal with this issue so good luck.

http://download.cnet.com/VideoPad-Video-Editor-Professional/3000-13631_4-10906278.html (http://download.cnet.com/VideoPad-Video-Editor-Professional/3000-13631_4-10906278.html)
Title: Re: Help removing NCH software
Post by: avastreally? on December 05, 2013, 03:12:52 AM
I can confirm that NCH software does place something on your PC but I'm not sure what I would call it. Specifically, I noticed a link to their website kept reappearing in Firefox and this CNET review also warns of browser hijacking as well. I fixed mine with an image restoral but I'm sure there are other ways to deal with this issue so good luck.

http://download.cnet.com/VideoPad-Video-Editor-Professional/3000-13631_4-10906278.html (http://download.cnet.com/VideoPad-Video-Editor-Professional/3000-13631_4-10906278.html)
Yup, even amazon has some weird bots running in the firewall even when your are not on the site
the thing is i dont know any active nch software is have , ill have to check again
thanks for the input
waiting for log reply from the guys
Title: Re: Help removing NCH software
Post by: magna86 on December 05, 2013, 07:15:19 PM
Re-run OTL.exe.

Code: [Select]

:FILES
C:\Users\PatricK\AppData\Roaming\Mozilla\Firefox\Profiles\0\extensions\OneClickDownloader@OneClickDownloader.com.xpi
C:\Users\PatricK\Desktop\*.tmp

:OTL
O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No CLSID value found.

:COMMANDS
[CREATERESTOREPOINT]
[EMPTYTEMP]

If the log doesn't appear, it can be found here:

c:\_OTL\MovedFiles\mmddyyyy_hhmmss.log







(http://imageshack.us/a/img841/7292/thisisujrt.gif)  Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/) to your desktop.



---------------------------------------


Any improvements?
Title: Re: Help removing NCH software
Post by: avastreally? on December 06, 2013, 10:18:02 AM
JRT log too big i attached it


All processes killed
========== FILES ==========
C:\Users\PatricK\AppData\Roaming\Mozilla\Firefox\Profiles\0\extensions\OneClickDownloader@OneClickDownloader.com.xpi moved successfully.
C:\Users\PatricK\Desktop\~WRL1853.tmp moved successfully.
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}\ not found.
========== COMMANDS ==========
Restore point Set: OTL Restore Point
 
[EMPTYTEMP]
 
User: Administrator
->Temp folder emptied: 0 bytes
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Guest
->Temp folder emptied: 0 bytes
 
User: HomeGroupUser$
->Temp folder emptied: 0 bytes
 
User: PatricK
->Temp folder emptied: 3145626 bytes
->Temporary Internet Files folder emptied: 1425463 bytes
->Google Chrome cache emptied: 347622534 bytes
->Flash cache emptied: 0 bytes
 
User: Public
->Temp folder emptied: 0 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 14439046 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 350.00 mb
 
 
OTL by OldTimer - Version 3.2.69.0 log created on 12052013_162713

Files\Folders moved on Reboot...
C:\Users\PatricK\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
Title: Re: Help removing NCH software
Post by: magna86 on December 06, 2013, 01:45:15 PM
Any improvements?
Title: Re: Help removing NCH software
Post by: avastreally? on December 07, 2013, 04:25:50 AM
Any improvements?
Yes, just was wondering why nch keep pooping up in adwarecleaner , even though weeks before its was clean
the only problem now is high cpu usage from chrome (which occurs since the ewer update, cpu usage jumps to 100% each page load then drop back to 2%)
Title: Re: Help removing NCH software
Post by: magna86 on December 07, 2013, 01:01:36 PM
Re-run AdwCleaner and click on Uninstall button.
Re-run OTL and click on CleanUp! button.

Chrome and CPU problem isn't malware related.


Cheers  ;)
Title: Re: Help removing NCH software
Post by: avastreally? on December 07, 2013, 10:06:50 PM
Re-run AdwCleaner and click on Uninstall button.
Re-run OTL and click on CleanUp! button.

Chrome and CPU problem isn't malware related.


Cheers  ;)
another thing i forgot to tell you was, when windows started up and was showing a black screen before the desktop popped up , there was a sudden popup that came and disappeared in 1 second, ui always wondered what it was but not its gone
great work and thanks  ;D
Title: Re: Help removing NCH software
Post by: avastreally? on December 08, 2013, 12:15:14 AM
though my pc cant keep restore points, everytime its shuts down (via powercut) i have to reset the time and date and all my restore point are usually gone (i created many but they all disappear)
:o