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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: karlamesina on March 03, 2011, 03:45:25 PM

Title: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 03, 2011, 03:45:25 PM
hi. i've been using avast free for some time now, but after i installed ad-aware free i started having problems. when i run the full scan, it always stops without finishing all the folders and files. sometimes it states that a program is stopping avast from running and that i should re-start the program. i hit the fix now button, but the same thing happens. so i'm wondering if there's a potential conflict with ad-aware now.

thanks!
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: YoKenny on March 03, 2011, 03:47:42 PM
Ad-Aware is useless these days.
It has not kept up with the times and not worth the hard disk space it consumes.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: SpeedyPC on March 03, 2011, 03:50:50 PM
Ad-Aware is useless these days.
It has not kept up with the times and not worth the hard disk space it consumes.


+1 I gave up Ad-Aware 4yrs ago just stick with Malwarebytes Anti-Malware (MBAM) free version http://www.malwarebytes.org/mbam.php (http://www.malwarebytes.org/mbam.php)
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Daris on March 03, 2011, 03:57:58 PM
Depends which Adaware you have....Doesn't the new Adaware also have antivirus....My brother has Adaware with Avast on Windows 7 and no issues... But he did have some issues as the new Avast was blocked with Windows Defender or Microsoft Essentials, which he didn't know was preInstalled when he got his new Computer...
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Daris on March 03, 2011, 04:00:05 PM
Ohh!!!!  what else are you running on your Computer besides adaware and which version of Windows are you running?
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 04, 2011, 02:29:37 AM
thanks for the replies!

i'm using windows 7 starter 32 bit and the 2011 avast and ad-aware. ad-aware consumes a lot of memory and runs slower. i've only discovered mbam now because most people talk about spybot only. i still have to check if there's still potential conflict between avast and mbam or avast and spybot and install the pairing that's most compatible with each other.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: sooners2win on March 04, 2011, 02:46:39 AM
yeah man, get rid of ad aware and install malwarebytes and superantispyware free.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Artlover on March 04, 2011, 02:48:38 AM
Ad-Aware is useless these days.
It has not kept up with the times and not worth the hard disk space it consumes.


+1 I gave up Ad-Aware 4yrs ago
+1's all around. Just for the consideration of anyone thinking about using it, I too concure with the above. Once apon a time, long ago, it used to be great and I loved it. Now it's shovelware. Doesn't block jack, and it's virus scan is slow, prone to false positives, prone to missing actual viruses and a huge memory & cpu hog. It's a perfect example of what happens when a company decides to take a great product and "improve it" by adding "features" and morphed into a new all-in-one product that does nothing well. It truely is a shame because it "used to" be awesome and a must have.  :'(
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 04, 2011, 03:26:53 AM
okay. i uninstalled ad-aware already and then started running avast. still stops the scan at around 14.8gb or 1% without any threat showing up. i'm using avast 6.1000 version, i'm thinking if this is a problem with the latest avast program update. are you guys having the same problem as well?
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: CraigB on March 04, 2011, 04:55:18 AM
Did you reboot after uninstalling ad aware? you might need to visit the ad aware site to find the uninstall tool to clean up any leftovers unless you are able to navigate your way through your system to remove any leftovers, if you have spybot installed i would remove that as well as it's known to cause issue's to.
Malwarebytes is the best program for you to run alongside of avast, no conflict's.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Para-Noid on March 04, 2011, 06:09:39 AM
Ad-Aware has an anti-virus engine which will conflict with avast. The best idea is to keep it simple. Check out our signature for the best software that plays well with avast.

May I suggest   http://filehippo.com/download_malwarebytes_anti_malware/
And    http://filehippo.com/download_superantispyware/
And    http://filehippo.com/download_ccleaner/

Be sure to update each before running a scan. Using these should help.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 04, 2011, 06:34:17 AM
i rebooted after the uninstallation process. aw now avast is still stuck at the same time period/file size. it doesn't go through the whole scan! would uninstalling and reinstalling it be a good idea, or would i just be exposing my laptop to more problems? :(
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: CraigB on March 04, 2011, 06:39:51 AM
i rebooted after the uninstallation process. aw now avast is still stuck at the same time period/file size. it doesn't go through the whole scan! would uninstalling and reinstalling it be a good idea, or would i just be exposing my laptop to more problems? :(
It might help as ad aware could have damaged avast in some way, uninstall avast and reboot then look in program files and program data for any alwil/avast leftovers and delet,good time to run ccleaner is now, when done reinstall avast.
Get rid of spybot if you have as well before installing avast.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 04, 2011, 06:50:27 AM
i rebooted after the uninstallation process. aw now avast is still stuck at the same time period/file size. it doesn't go through the whole scan! would uninstalling and reinstalling it be a good idea, or would i just be exposing my laptop to more problems? :(
It might help as ad aware could have damaged avast in some way, uninstall avast and reboot then look in program files and program data for any alwil/avast leftovers and delet,good time to run ccleaner is now, when done reinstall avast.
Get rid of spybot if you have as well before installing avast.

since quite a lot of people are recommending MBAM, i'm going to give it a try :) however, is CC cleaner a safe program to install? i've used it before but apart from cleaning out my temp files i didn't much with it.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: CraigB on March 04, 2011, 06:58:46 AM
Yes ccleaner is very safe and a good way to keep your system clean and the registry cleaning section is also very good and safe, just about everyone here on the forums uses it plus another excellent tool by the same company is defraggler.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: sooners2win on March 04, 2011, 07:36:46 AM
yes, for sure run the registry cleaner from ccleaner after you unistalled ad aware, you may have left over entries that could affect you.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: 2nd base on March 04, 2011, 08:01:51 AM
i rebooted after the uninstallation process. aw now avast is still stuck at the same time period/file size. it doesn't go through the whole scan! would uninstalling and reinstalling it be a good idea, or would i just be exposing my laptop to more problems? :(
It might help as ad aware could have damaged avast in some way, uninstall avast and reboot then look in program files and program data for any alwil/avast leftovers and delet,good time to run ccleaner is now, when done reinstall avast.
Get rid of spybot if you have as well before installing avast.

since quite a lot of people are recommending MBAM, i'm going to give it a try :) however, is CC cleaner a safe program to install? i've used it before but apart from cleaning out my temp files i didn't much with it.

With CCleaners registry cleaner you should be careful. Don't just assume it needs to be "fixed" just because CCleaner says so. You'll have the option to back up what you change if you choose to just go through and check everything.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: SafeSurf on March 04, 2011, 12:03:48 PM
Agree with the above.  You're getting a lot of suggestions and may be overwhelmed.  To make it simple:

1.  Uninstall Ad-aware via the vendor's uninstaller tool and reboot.

2.  Uninstall Spyboot and reboot:
- Uninstall Spybot S&D w/Teatimer: http://www.safer-networking.org/en/howto/uninstall.html (http://www.safer-networking.org/en/howto/uninstall.html).
- How to disable Spybot-S&D (temporarily).  http://www.safer-networking.org/en/howto/disable.html (http://www.safer-networking.org/en/howto/disable.html) .  Even though it says temporarily, the resident parts of SpyBot Search & Destroy must be enabled manually if disabled in this manner.  TeaTimer doesn't load into memory at all when disabled.

3. Run CCleaner for both cleaning and registry cleaning.  Make a back up of registry fix in Documents or USB temporarily.

4.  Download and install MBAM (Malwarebytes).

5.  Uninstall and do a clean install of Avast (see steps 1 - 9 below):

1. Save a copy of Avast 6.0.1000 and save it to your HDD if you haven't already:
Free:    http://files.avast.com/files/avast6final/setup_av_free.exe (http://files.avast.com/files/avast6final/setup_av_free.exe)
2. Download the Avast Uninstall Utility http://files.avast.com/files/eng/aswclear6.exe (http://files.avast.com/files/eng/aswclear6.exe) and save it to your HDD (it has uninstall tools for all Avast versions and products).
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (http://Safe Mode) (hit F8 repeatedly) and run the Avast Uninstall Tool.  If you had previous versions of Avast on this machine, uninstall all versions of Avast at this time.
6. Reboot.  Run CCleaner after reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy for Free:
    Free – http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)
9. Update the Avast definitions.

Reboot your machine again and when all is working properly, download a defrag tool.  There are several good ones out there; one was mentioned as well as free Puran defrag, which has a boot-time defrag as well as a regular defrag http://www.puransoftware.com/ (http://www.puransoftware.com/).

Let us know how this works for you.

Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Daris on March 04, 2011, 07:22:54 PM
Before you uninstal Avast 6, I would try a simple right click on drive C > Properties > Tools> Check Volume for errors...Sometimes if the computer is not configured properly and if there is errors things don't run right...Also The free version of Malwarebytes and SuperAntispyware go very well with Avast Been using the free versions of both for about 3 or 4 years never an issue...Hoping to update to the paid version of one of them to get top Quality protection...Still trying to deceide which one, as both are awesome with Avast....I'm also using Spybot with Avast for now and been using it for ever, No isses with Avast at all...on Windows XP..And I don't think there should be issues with Adaware and Avast for my brother has been using it on Windows 7 with no probs....Again try a Check Volume for errors...Smetimes some services are stopped or stop working or programs disable some services and than other things don't work right...Also check your Event viewer Administrative Tools > Event viewer > Application also System....Any errors wiill tell you the System isn't configured correctly and some services have been stopped.....Luck and update us when you can... 
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 06, 2011, 11:50:34 AM
hey thanks everyone! you're right, i've been getting a lot of good tips and suggestions left and right. not that i'm complaining, so. :)

i've already downloaded CC cleaner and had run it after i uninstalled avast. then i reinstalled it and started the scan. i haven't done a full scan yet but cc cleaner seems to have done the trick--the avast scan no longer stops automatically at 14.7gb nor does the program get turned off all of a sudden. i've downloaded MBAM too already but i have yet to install it.

for defragmentation,  i just usually run the system tools defrag that comes with windows 7. what's the difference between that and other defrag tools out there?

thanks again for all your help!
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: YoKenny on March 06, 2011, 01:36:27 PM
for defragmentation,  i just usually run the system tools defrag that comes with windows 7. what's the difference between that and other defrag tools out there?
Windows 7 does a good job of defragging all by itself.
How Windows 7 handles disk defragmenting
http://downloadsquad.switched.com/2009/01/26/how-windows-7-handles-disk-defragmenting 
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 06, 2011, 04:04:00 PM
hmm okay now i can't register my avast 6 free. is something the matter with the system, or is it because i've registered before and had reinstalled avast so now i can't register again?
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: Daris on March 06, 2011, 04:50:37 PM
You should be able to register again after you have installled Avast....Also I myself use Spybot S&D with Avast I also Use Spywareblaster and never had issues with this combo....Also I download all my software programs from CNET.COM...There they show you user ratings and User opinions that have tried certain software... Been using them for about 3 years or so...Spywareblaster updates about once a week and is not a scanner, very light and doesn't consume any resources...protects you from malicious active X and all kinds of malicious sites..Malwarebytes is very good ....for now I use it as a "Free second opinion scanner"....So It doesn't give me any protection unless I update to the Paid version....Which I plan to do in the future....Luck and safe surfing....
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: SafeSurf on March 07, 2011, 08:25:24 AM
@ karlamesina,

Glad to hear that CCleaner helped your Avast situation out. :D

To register your Avast Free online: http://www.avast.com/registration-free-antivirus.php (http://www.avast.com/registration-free-antivirus.php)

Most of us here, and those of us who assist in malware removal use MBAM as an on-demand scanner (Free version) or resident (Pro version - one-time payment).  MBAM is much more reliable over some other programs mentioned previously, and our resident Malware Removal Expert also recommends it.  MBAM will not conflict with Avast either.  If using the Pro version of MBAM, put MBAM in Avast exclusions under Settings and under the Real-Time Shields > Expert Settings > Exclusions > Add > Browse (enter MBAM).

Let us know if you have any additional questions.  Thank you.
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: karlamesina on March 07, 2011, 02:41:24 PM
thanks again for all the help. i'm scanning with MBAM now even as i type this reply.

i was able to register my Avast 6 again (thank God, because i really didn't want to switch to another anti-virus program when my registration period expires), i think there was just some temporary glitch because the register now button shows only the upgrade to pro option. but now it's all cool. i was able to run a full scan on Avast with no problems and no automatic aborts. just a clarification--i don't have to exclude MBAM from the Avast real time shields because i'm just using the free version anyway right?

thanks! :)
Title: Re: avast free conflict with lavasoft ad-aware?
Post by: YoKenny on March 07, 2011, 03:20:49 PM
i don't have to exclude MBAM from the Avast real time shields because i'm just using the free version anyway right?
That's correct.  :)