Not surprised. I mean, where has commonsense gone to?
Although I did learn some programing in the early 70s while in college. Did not started using computers in 1996 for browsing and historical research (living history re enactor) It is through helping admin an official PC game website and forums for eight years, that I learn most of my computer knowledge, though. Have to, to keep up on what is going on with computer games and CPUs in general. Including learning about spyware, malware, worms and all the other narsties that have since invaded our space since those early Internet days.
In my forums, and in others, I see questions from gamers who haven't a clue why their computers are running badly. Or get an error message. The first thing any moderator asks is "Have you scanned for any spy/malware?" and/or "Have you scanned for viruses? with a return reply of "No, I haven't". Then next ....."Yes, I found some, cleaned them out and now the game works!"
But saying this, it has been my innate habit that IF I have a problem or question about anything, I will hunt sources down until an answer is found. With computers, it is knowing where to go and what to do to fix the problem. I am not a complete "geek" so it is also knowing your limitations...and would rather ask or take my computer to a tech rather than screw something up.
Computers for me are not just "throwaway" things...they are big investments. I cannot just "chuck " one out the window because it doesn't work "right".