Author Topic: blocking incoming email  (Read 20048 times)

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TigerMO

  • Guest
Re: blocking incoming email
« Reply #15 on: February 26, 2014, 06:41:12 PM »
I had the same problem with no incoming mail in Apple Mail, but it only affected my Outlook.com incoming mail.  Others worked fine.  In the Apple Support Communities, I found that the workaround was to disable the avast! Mail Shield, but turning it off defeats the purpose of a virus protection.  A later post to that same thread said that disabling the Mail Shield, closing Mail, restarting Mail, then re-enabling the Mail Shield restores full protection and allows incoming mail again.  I haven't tried that yet, but others might try it.

Meanwhile, Avast needs to figure out what they messed up in the last update that causes this problem.

jonbjon989

  • Guest
Re: blocking incoming email
« Reply #16 on: March 02, 2014, 03:31:30 AM »
I tried the suggestion of disabling mail shield, closing Mail and restarting and enabling mail shield. Did not work for me still same problem no incoming mail.