Author Topic: Have license for Avast 4 - Need to install on new Win 7 machine  (Read 4775 times)

0 Members and 1 Guest are viewing this topic.

amijewelers

  • Guest
I've been reading the posts and it appears there are various ways to install the license key depending on which version and where you are installing from.

I have an Avast 4 Professional license I was using on an XP system.  I now have a new Windows 7 machine -- apparently I have to install Avast 5 at this point.  I downloaded the Avast 5 Professional but it will not take the license key I have from Avast 4 Pro.

I have the Avast Quick Tips from Jack 1000 post on 5/02/10.  Am I set to go with this info?  ???

Many thanks.

Mike

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: Have license for Avast 4 - Need to install on new Win 7 machine
« Reply #1 on: May 02, 2010, 05:45:30 PM »
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline FM Bob

  • Newbie
  • *
  • Posts: 1
Re: Have license for Avast 4 - Need to install on new Win 7 machine
« Reply #2 on: May 06, 2010, 06:04:28 AM »
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).

I have done just exactly as you say above. But when the email comes, showing a license KEY in the text, there is no attachment with the email (have tried twice now having them send it to me) and the Registration in Avast 5 requires you to look/search for a file to activate. I am guessing that I should have had an attached file to the emails I rcv'd from Avast ... correct?  Thank you.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: Have license for Avast 4 - Need to install on new Win 7 machine
« Reply #3 on: May 06, 2010, 02:29:19 PM »
That is my understanding, you should get an email with an attachment that you save to a folder and point avast at that files location. The file is license.avastlic as far as I'm aware, if you aren't getting any attachment, does your ISP have any anti-spam/virus filtering that might remove the attachment ?

Try contacting sales (at) avast (dot) com and see if they can cast any light on it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

doktornotor

  • Guest
Re: Have license for Avast 4 - Need to install on new Win 7 machine
« Reply #4 on: May 06, 2010, 02:56:58 PM »
That is my understanding, you should get an email with an attachment that you save to a folder and point avast at that files location. The file is license.avastlic as far as I'm aware, if you aren't getting any attachment, does your ISP have any anti-spam/virus filtering that might remove the attachment ?

Well, there are also "smart" apps (even webmail ones) that "embed" the attachment "preview" into mail body if it matches a mime type they can handle. That's another source of huge confusion for users.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Have license for Avast 4 - Need to install on new Win 7 machine
« Reply #5 on: May 07, 2010, 10:18:50 AM »
The latest version (5.0.545) also accepts old 4.8 keys..!
Read here: http://forum.avast.com/index.php?topic=59408.0
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0