Virus Found But Error: The Request is not supported (50)

[bbowers0650]

OK I am going to do the reinstall.   When finished, and and then installing avast and malwarebytes, do you need me to do anything else?  I will do windows updates also.

[essexboy]

No just let me know if anything untoward occurs , but a fresh install will give a pristine system

[bbowers0650]

Thanks for all your help!  If I need to put anything back on the computer from my backup,  do I scan it first with the anti virus and malwarebytes program.   Should pictures and documents be okay? Do you know how I got it? Was it a file I downloaded or playing games on Facebook?   

[essexboy]

It probably came from a facebook link, which triggered a supposed Java/Flash update

Pictures and documents are not a problem with this type of malware the only ones to scan would be the actual programmes

[bbowers0650]

Well my computer is well again!!!! Did reinstall and everything is looking good.  Thanks for informing me about how i maybe got it.  I think I did get a message last week about a java update and also a friend has been getting popups for java but luckily she did not click.  I guess I did.  I will let people know.  Thanks so much for all your help!  Hopefully will not need your help anymore.

[essexboy]

To be honest unless you really need Java I would uninstall it, as there are a lot of holes in it at the moment