Author Topic: package broken  (Read 2152 times)

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candytx

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package broken
« on: November 02, 2010, 07:55:20 PM »
okay so my avast tried to update viruses and i tried some of the other things posted but it still tells me it cant update. what do i do cause i really dont wanna get a virus??!!

Offline scythe944

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Re: package broken
« Reply #1 on: November 02, 2010, 08:16:49 PM »
you said you tried some of the other things posted, could you tell us what?

Other common questions that we have to ask:
1)Did you have another A/V product before installing avast?
a)If yes, did you try that company's removal tool to fully remove the product before installing avast? (a list can be found here: http://www.askvg.com/ultimate-collection-of-uninstallers-removal-tools-for-all-popular-anti-virus-software/)
b)If no, do you have a firewall that could be blocking avast's updater?

2)Did you try doing a repair install of avast?
a)If not, give it a shot
b)If you did, try a full removal by using the avast removal tool (found on this page w/ instructions http://www.avast.com/uninstall-utility) after using the standard Add/Remove programs built-in to windows, then attempt to re-download and re-install avast again

What OS do you have?
« Last Edit: November 02, 2010, 08:19:04 PM by scythe944 »
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline DavidR

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Re: package broken
« Reply #2 on: November 02, 2010, 08:26:21 PM »
What have you tried ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security