Author Topic: registration problem  (Read 3218 times)

0 Members and 1 Guest are viewing this topic.

keven7

  • Guest
registration problem
« on: August 23, 2010, 10:11:46 AM »
hello i am having trouble with registering when i click register it starts loading and then it dose nothing how can i fix this?

it give the fallowing message

retrieving data please wait

then nothing happens

SafeSurf

  • Guest
Re: registration problem
« Reply #1 on: August 23, 2010, 10:13:22 AM »
What product of Avast are you using?  Free, Pro, AIS
What version are you using?  5.0.594

keven7

  • Guest
Re: registration problem
« Reply #2 on: August 23, 2010, 10:14:56 AM »
i just got it today and its the free 1

SafeSurf

  • Guest
Re: registration problem
« Reply #3 on: August 23, 2010, 10:19:06 AM »
Registration Key:  http://www.avast.com/registration-free-antivirus.php

Version 5.0.594 is the latest build.

On-line registration is very simple and it's the preferred method for all users of Avast Free Antivirus 5.0 installed on a computer with standard Internet connectivity. To perform on-line registration, follow these steps:

http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459

Welcome to the forum.  :) Let us know if you have any additional questions.

keven7

  • Guest
Re: registration problem
« Reply #4 on: August 23, 2010, 10:29:08 AM »
this don't help me


when it get to the loading for that

the loading goes away but the registry don't go anywhere

it gets to the retrieving info screen then the screen goes away and nothing else comes up

SafeSurf

  • Guest
Re: registration problem
« Reply #5 on: August 23, 2010, 10:34:53 AM »
Registration Key:  http://www.avast.com/registration-free-antivirus.php
Did you use this link or a different link?

When it does load, make sure your email isn't blocking anything...and check your spam folder. 

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11239
  • No support PM's thanks
Re: registration problem
« Reply #6 on: August 24, 2010, 06:01:21 PM »
Did you reboot after install ? this seems to solve alot of new installation problems, if still no luck try a repair though add remove programs then try registering again. Otherwise there is the online registration link that safesurf has provided for you.
« Last Edit: August 24, 2010, 06:06:43 PM by craigb »