Win32:Trojan-gen on services.exe popping up every few minutes

[Letheron88]

Hi Guys,

Im having a real problem with Win32:Trojan-gen on services.exe popping up every few minutes along with a number of other files staring with "Win32".

Ive already run adwcleaner and am attaching log files from malwarebytes and OTL.

From reading other threads I think I need one of the guys to write a script to correct the fault?

Regards

Letheron88

[Letheron88]

OTL file

[Letheron88]

and the extra's log

[magna86]

Monitoring 

[magna86]

Hi,
I will be working on your Malware issues


  Step#1 


Download TDSSKiller  and save it to your desktop

    Execute TDSSKiller.exe by doubleclicking on it.

•     Press Start Scan
  
   
•   If Suspicious object is detected, the default action will be Skip, click on Continue.
   
•   If Malicious objects are found, select Cure.
  

Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt


Please post the contents of that log in your next reply.


*****************

  Step#2 



> Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

> Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.

How to disable avast:

• Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
  
• In the window that opens on the top right corner, click Settings.
  
• In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
  
  
• Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
  
• In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn on this option after the cleaning.



> Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix's window while it is running.
If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart computer once more.


> When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
  Attach log reports ( ComboFix.txt) back to topic.



****************

  Step#3 


> Check USB storage devices / removable drives


Download MCShield from one of the following links:

MyCity -  Official download link
Softpedija - Mirror download link

• Double click MCShield-Setup to install the application.
  
• Wait a few seconds to MCShield finish initial scan.

Recommendation to under General and Scanner tab you click on Defaults button to choose recommended options.

• Connect your USB storage devices to the computer one at a time. Scanning will be done automatically.

When all scanning is done, you need to attach a logreport that has made MCShield.

Start -> All Programs -> MCShield -> Logs

Attach here -> AllScans.txt

Explanation: USB storage devices are all the USB devices that get their own partition letter at connecting to the PC,
e.g. flash drives (thumb/pen drives, USB sticks), external HDDs, MP3/MP4 players, digital cameras,
memory cards (SD cards, Sony Memory Stick, MultiMedia Cards etc.), some mobile phones, some GPS navigation devices etc.

[Letheron88]

TDSSkiller log file, nothing found which may be a good sign?

[Letheron88]

Combo Fix log file, I think this picked up a number of faults

[magna86]

Open notepad and copy/paste the text present inside the code box below:

Code: [Select]

Folder::
c:\windows\Installer\{12a17e12-329f-2f87-11d8-ca6e7b1dd358}



Save this as CFScript.txt



Close all browser windows and refering to the picture above.

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:\ComboFix.txt )

****************


How's your computer running now?

[Letheron88]

Second Combofix log file

So far so good, I havent seen any other popups

[magna86]

Ok, nice. Go to MCShield steps and attach here AllScans.txt

[Letheron88]

Here's the MCshield log:

[magna86]

Combofix log looks good. How is your computer running now?

[Letheron88]

Think its all clear

Thanks so much for helping me today, very very very much appreciated

[magna86]

Good. 



It is necessary to uninstall the ComboFix :

• Click Start (or ) then Run.
  
  
  On Windows7 or Vista you may use Start Search field if Run is not available.
  
  
• In the line of text type in (Copy) the following:

Code: [Select]

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

• then click OK (or press Enter ).

Wait for the uninstall process is complete.


********

> Re-run OTL and click on CleanUp! button.

You will be asked to reboot the machine to finish the cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTL. Feel free to manually delete any tools it leaves behind.



************

I recommended to you to keep MCShield if you will.
It will prevent infection by computer via USB flash drive, mobile phone or any other memory card.
And not only will prevent infection, but will immediately clean Memory card or external HDD