Author Topic: Request help please!!  (Read 2148 times)

0 Members and 1 Guest are viewing this topic.

NancyH

  • Guest
Request help please!!
« on: April 20, 2014, 03:45:19 AM »
I have spent 4 days working with malwarebytes technician who is very helpful.  However, at this point the problem is that Avast is keeping me from updating the malwarebytes anti-malware.  I need to figure out where to put "trusted application/trusted processes in Avast so I can update malwarebytes anti-malware and get it to run appropriately.  When I turn off Avast completely I have no problem updating malwarebytes anti-malware and for years Avast and malwarebytes antimalware (free version) have lived in peace.  However, now that I am using Avast Premier I need to know where to put some program files in the trusted application or trusted processes so that I can use the malwarebytes antimalware Premium 2.0.1.1004.  I am using Avast Premier version 140419-3.  Please provide me with whatever assist you can.  Thank you.
NancyH.

Offline digmor crusher

  • Sr. Member
  • ****
  • Posts: 214
Re: Request help please!!
« Reply #1 on: April 20, 2014, 04:13:17 AM »
I believe you would have to exclude these files:

MBAM.EXE
MBAMDOR.EXE
MBAMPT.EXE
MBAMSCHEDULER.EXE
MBAMSERVICE.EXE

They should all be in Program Files (x86)/Malwarebytes Anti Malware

I don't use Avast anymore so forget how to do it but one of the helpful people on here will come along and let you know.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48541
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Request help please!!
« Reply #2 on: April 20, 2014, 03:23:36 PM »
See if this helps solve your problem:
https://docs.google.com/document/d/1ZYKFUpdqgrS70dEAn_qCgWKEaKQ8zmI3jaZZWJZGF5k/edit?usp=sharing
This was prepared for the previous version of Malwarebytes but should still work.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

NancyH

  • Guest
Re: Request help please!!
« Reply #3 on: April 21, 2014, 01:22:34 AM »
Hi,  I really appreciate your help, however Avast Premium appears to have different areas and I was able to more or less find the way to click on the Malwarebytes anti-malware and get it excluded. (I THINNK).  However I was unable to follow the remainder of the instructions.  Would anyone know about Marlarebytes Anti-Malware Premium and Avast Premier to help with this issue.

Thank you.

Nancy