Avast WEBforum
Other => General Topics => Topic started by: justinmm5 on January 22, 2010, 07:30:41 AM
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i registered to get a license key for avast free 5.0
but they sent a license key for avast 4.8 to my email
what's wrong??
HELP please....
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You don`t need a key for avast 5 if you register online
see page 8
http://www.avast.com/documentation/quick-start-guide-free-en-ww.pdf
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You can use old 4.8 license key with avast 5.
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You can use old 4.8 license key with avast 5.
Not entirely correct:
Only if you install 5.0 over 4.8, then it preserves the old registration key of 4.8 information converting it for use with 5.0.
If you do a clean install, then that information isn't preserved and the old key won't work in 5.0. You will have to re-register as stated in the above .pdf file, page.
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Hi DavidR
Yes that is what I did. Not only did the Avast 5 Free installation keep my 4.8 License Key, but it also overwrote and/or cleaned-out my old 4.8 system files (apparently - unless files have been taken over and renamed if still relevant). It installed as 108 MB 3 days ago and is now 109. Does that sound about right, DavidR?
Looking at the files - it all looks more streamlined. For example if I discover that Avast starts "bloating" again with the old "asw1" in Reports - I guess it will be esy to trace elsewhere.
It is a GREAT bit of GEAR : CONGRATULATIONS to you all!
I back mine up with Threatfire Free (plus Windows Defender as standard for Vista), and use SuperAntiSpyware for a weekly scan (as you recommended). I use NoScript on my Firefox browser. I
should add that AVAST caught the real nasties AHEAD of the others mentioned; the latter seemed to pick up false positives however. That was the main reason I ditched AVIRA Free for AVAST.
Thanks!
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It preforms an effective uninstall of 4.8 before completing the 5.0 instalation (but retaind the license information).
Size will grow as VPS updates are done and log files updates, etc. but it sounds about right.
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Hi,
This is how to activate a key in avast 5.0 FREE.
Double click the avast icon.
Go to maintenance, Regestration.
You should be bale to see a screen that your avast is soon to be expired and there will be a button asking you if you want to register a free key.
I downloaded my client from the dutch website but I don't think that would make a difference. ;)
Edit : Also after I registered trough the client the key was activated instantly.
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thanks guys,,, i already have my license key for avast 5.0
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You're welcome.
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DavidR
I installed Avast Pro a few days ago, I had to do a re install. I downloaded again, entered my licence key but the programme is telling me that it is a trail version? Clicking link " I have a licence key" does not work. Any advice please.
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What license key, the one for avast 4.8 won't work on avast 5 ?
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php (http://www.avast.com/resend-license.php) now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).
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Thank you. will do that.
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No problem, glad I could help.
Let us know how you get on.
Welcome to the forums.
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I have a question about the yearly license key, I just installed the new version over the old 4.8,,now,,come next Dec 2010 when my lic is ready to expire..will I still have to apply for a new registartion key? The reason I ask is that on the old version you could actually get a new key and enter it prior to the expiration date of the present key. On the new version I can't even see where you would enter the new key,,unless when your old one is getting ready to expire the program will then allow it,,I hope I'm not confusing anyone,,I'm just not that good with computers. Anyone understand what I'm trying to explain,,thanks all.
Woops sorry,,just read the post above about how you go about re-registering yearly.
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;D Yes tons of information in the forums for those who look ;D
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It preforms an effective uninstall of 4.8 before completing the 5.0 instalation (but retaind the license information).
Size will grow as VPS updates are done and log files updates, etc. but it sounds about right.
Thanks, but where are the log files on 5.0?
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***
To view scan logs :
Start avast > on the left of the GUI, click on Scan Computer > on the sub-menu, click on Scan Logs > on the right, click on the appropriate log name > at the bottom right, click on View results.
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***
To view scan logs :
Start avast > on the left of the GUI, click on Scan Computer > on the sub-menu, click on Scan Logs > on the right, click on the appropriate log name > at the bottom right, click on View results.
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Thanks CharlyO, but I meant in the system files on my PC under Programs -> Allwill -> Avast5. The reason I want to inspect the log file (or the Report file) is beacuse in 4.8 I had a problem as DavidR knows with an asw. file that kept growing for no reason. I would then delete it periodically. No big deal but I would like to know how to do the same in .5
Where is it on Avast5?
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Hi HPY,
Do you mean the actual, .log files?
If so, they are located here:
XP -->C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5
Vista/Seven -->C:\ProgramData\Alwil Software\Avast5\
ProgramData is a hidden folder...
-Scott-
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Hi HPY,
Do you mean the actual, .log files?
If so, they are located here:
XP -->C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5
Vista/Seven -->C:\ProgramData\Alwil Software\Avast5\
ProgramData is a hidden folder...
-Scott-
Thanks. I assume that hidden files or program files cannot be opened. In 4.8 the aswr1 file that bloated was a simple .txt file that I could remove whenever necessary: Program Files\Alwil Software\Avast4\DATA\integ\
Where is its .5 equivalent?
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I have nothing in the \integ folder, but I do seem to have 'aswAr1.log' in the log folder...is that what you were referring to?
...\Alwil Software\Avast 5\log
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I have nothing in the \integ folder, but I do seem to have 'aswAr1.log' in the log folder...is that what you were referring to?
...\Alwil Software\Avast 5\log
Thanks.
My Vista is in German, and yes "aswAr1.log" is what I wam looking for. But I cannot see a Log file in Programme (German)\Alwil Software\Avast 5\
Opening Avast5 I get the option of opening flash, 1033, defs, Setup. That's all. I opened them and found no Log file to open.
Or are you looking in Documentation and Settings - which doesn't seem to exist in the German Vista unless "Benutzer" means All Users, and Avast isn't there either!
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Ok, I see what you are doing now...You are still in the wrong folder...
First, you need to enable hidden files and folders: http://www.bleepingcomputer.com/tutorials/tutorial130.html
Then you need to look for C:\ProgramData (from Bing translator it may be Programmdaten?)
then Alwil Software....etc.
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Ok, I see what you are doing now...You are still in the wrong folder...
First, you need to enable hidden files and folders: http://www.bleepingcomputer.com/tutorials/tutorial130.html
Then you need to look for C:\ProgramData (from Bing translator it may be Programmdaten?)
then Alwil Software....etc.
Thanks very much, Scott.
I followed the www.bleepingcomputer.com tutorial and it revealed hidden files. It did the trick with "Show hidden files and folders" only (but the system warned me off unchecking the others.) Now I am with you, amnd I have the Log file which is under Programdata as in English. It looks like all the old 4.8 stuff was shunted off into Programdata which I hadn't been able to see!
My aswAr file is up to its old tricks again, it has added an aswAr1 which is 20842 KB - I bet yours isn't!
So now i know what to do if the system starts building up huge .txt files. Does anyone else get this, or is it something weird in my system?
Thanks again (now my email server doesn't recognise me but I doubt if that is related?)
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As you can see from my image above, I do have that file, the image shows it at 17MB, but it was at 18, so I don't know whether it will increase any...
If I open it, I see that it is the log from a rootkit scan from two days ago:
avast! Antirootkit, version 1.0 [Quick]
Scan started: Saturday, January 23, 2010 3:48:46 PM
I'll keep an eye on it in anycase...
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As you can see from my image above, I do have that file, the image shows it at 17MB, but it was at 18, so I don't know whether it will increase any...
If I open it, I see that it is the log from a rootkit scan from two days ago:
avast! Antirootkit, version 1.0 [Quick]
Scan started: Saturday, January 23, 2010 3:48:46 PM
I'll keep an eye on it in anycase...
I just deleted that log file and note that the ProgramData file has shrunk from 26MB to 4.6MB!!
Oh and thanks for the Bing translate tip - I may well need it to monitor/self-help in my Gerrman Vista - Sony NS11 series laptop - all in German (still, having been a technical translator in various fields you'd think I could deal with it, but I am sure they've changed the layout fromthe English version).
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No problem :)
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Thanks. I assume that hidden files or program files cannot be opened. In 4.8 the aswr1 file that bloated was a simple .txt file that I could remove whenever necessary: Program Files\Alwil Software\Avast4\DATA\integ\
Where is its .5 equivalent?
No hidden files are just that hidden, so aren't normally found on searches or using windows explorer. If you have done as I have and got rid of the hidden files and folders in the explorer options, then you can see them and subsequently open them, etc.
The integ folder in 4.8 was related to the VRBD which isn't in 5.0 so I don't know why that folder (which is empty in mine) is in the 5.0 installation.
What I'm finding is that after VPS updates the old VPS Folders weren't pruned (XP location, C:\Program Files\Alwil Software\Avast5\defs), which is effectively a duplication at over 50MB a day. Now it seems that they are being cleared out but now it appears to be working, with the current VPS and the last VPS. So that is something to monitor as even with self-defence disabled you can't delete old folders as they are in use.
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Thanks. I assume that hidden files or program files cannot be opened. In 4.8 the aswr1 file that bloated was a simple .txt file that I could remove whenever necessary: Program Files\Alwil Software\Avast4\DATA\integ\
Where is its .5 equivalent?
No hidden files are just that hidden, so aren't normally found on searches or using windows explorer. If you have done as I have and got rid of the hidden files and folders in the explorer options, then you can see them and subsequently open them, etc.
The integ folder in 4.8 was related to the VRBD which isn't in 5.0 so I don't know why that folder (which is empty in mine) is in the 5.0 installation.
What I'm finding is that after VPS updates the old VPS Folders weren't pruned (XP location, C:\Program Files\Alwil Software\Avast5\defs), which is effectively a duplication at over 50MB a day. Now it seems that they are being cleared out but now it appears to be working, with the current VPS and the last VPS. So that is something to monitor as even with self-defence disabled you can't delete old folders as they are in use.
I displayed my hidden files as advised by Scott. Not sure what you mean by "got rid of the hidden files and folders in the explorer options" - why would I do that? My Vista came with hidden files hidden. It was just that our old friend "aswAr1" is now under Programdata in 5.0 whereas it was under Programs in 4.8, so Scott put me straight on it.
Interesting that "VPS updates the old VPS Folders weren't pruned". That is something for Allwil to monitor because there is nothing we can do about it. Thanks David.
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By 'Getting rid of.... etc.' I meant the stupid windows option to hide certain files and folders (which you did) not the files and folders themselves.
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What license key, the one for avast 4.8 won't work on avast 5 ?
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php (http://www.avast.com/resend-license.php) now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).
I did this but it just sent me the text of the license file rather than an attachment (might have something to do with yahoo mail). So I copied the text and made it into a .avastlic file but it says ....is not a valid Avast! license file - help?
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You could try a different email address (non yahoo), what you have effectively bumped into I would guess is the anti-piracy and integrity check on the license file.
I don't know for certain as I'm not using the Pro version, but I can't see how they could retain any sort of integrity check/anti-piracy function without the complete file being attached to the email without being edited, etc.
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谢谢Ilove
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By 'Getting rid of.... etc.' I meant the stupid windows option to hide certain files and folders (which you did) not the files and folders themselves. What I'm finding is that after VPS updates the old VPS Folders weren't pruned (XP location, C:\Program Files\Alwil Software\Avast5\defs), which is effectively a duplication at over 50MB a day. Now it seems that they are being cleared out but now it appears to be working, with the current VPS and the last VPS.
In Vista these "def" files seem to be located C:\ProgramData\Alwil Software\Avast5\defs\10012700 - I would be interested to know which ones in 10012700 are the update files you refer to?
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The folder name matches the VPS version number, year, month,day,versions issued, etc. so that folder would be 100127-0 VPS version number, so that is the current one and you may have the previous one also folder 1001261 or = 100126-1 VPS version number.
The Update relates to you receiving a VPS update and a new folder will be created to contain all that information (much of it duplicated from the previous current folder).
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The folder name matches the VPS version number, year, month,day,versions issued, etc. so that folder would be 100127-0 VPS version number, so that is the current one and you may have the previous one also folder 1001261 or = 100126-1 VPS version number.
The Update relates to you receiving a VPS update and a new folder will be created to contain all that information (much of it duplicated from the previous current folder).
That is interesting info David, thanks. - I see what you mean about duplicating: logging on this morning I note that that the folder size in Programs has increased from 110 MB to 111 MB with VPS 100127-1. An increase equivalent to that which you mentioned in your earlier post re VPS sizes. No prob.
I am grateful to you because I probably (possibly) could have answered my question using the Help, which I must admit not having looked at for Avast5. I automatically went to the WEBforum as it is lively - which means there are obviously many others who are equally impressed by Avast (I don't recall anything like this with AVG or Avira!)
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Your welcome, something often forgotten when choosing an AV is support when things happen and I haven't come across many forums with the speed of response of this forum.
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You could try a different email address (non yahoo), what you have effectively bumped into I would guess is the anti-piracy and integrity check on the license file.
unfortunately it seems you have to request it with the same email you registered with.
I don't know for certain as I'm not using the Pro version, but I can't see how they could retain any sort of integrity check/anti-piracy function without the complete file being attached to the email without being edited, etc.
exactly what I thought, especially if they don't attach it as a .avastlic file which it has to be in order to insert it...
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Have you tried contacting sales (at) avast (dot) com and seek advice on how to get round the problem.
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You can use old 4.8 license key with avast 5.
dear sir i am using old 4.8 license key.pl u send me keys avast 5. pl help me.
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You can use old 4.8 license key with avast 5.
dear sir i am using old 4.8 license key.pl u send me keys avast 5. pl help me.
Are you using the 4.8 pro version ?
If so then you can do as suggested back on page 1 of this topic.
<snip>
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php (http://www.avast.com/resend-license.php) now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).
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i need licence key for avast 05
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@ nagathava,
You responded to a topic that is almost a year old.
Please start a New Topic of your own and we will help you there.
Go to this link, http://forum.avast.com/index.php (http://forum.avast.com/index.php), scroll down to the Avast Free/Pro/Suite forum and click it, click the New Topic button at the top of the list and post there.
When you start your new topic, please mention the Avast product you use. Thank you.
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please help me...i want to have a license key for avast 5.0.thanks...
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please help me...i want to have a license key for avast 5.0.thanks...
Click on Maintenance, than Registration for online registering.
1) Open Avast.
2) Click on "Maintenance" then "Registration".
3) Fill out the form for your license key and click "Submit".
If it fails (or you're in an offline computer), try offline registration.
Fill the form here ( http://www.avast.com/registration-free-antivirus.php ) and enter (copy & paste) the serial number you've received by email.
Inserting the license key into: avast! Free Antivirus (http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=459), avast! Pro Antivirus (http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=475) and avast! Internet Security (http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=476).
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plz send avista activation code and licesnce key.
Click on Maintenance, than Registration for online registering.
1) Open Avast.
2) Click on "Maintenance" then "Registration".
3) Fill out the form for your license key and click "Submit".
If it fails (or you're in an offline computer), try offline registration.
Fill the form here ( http://www.avast.com/registration-free-antivirus.php ) and enter (copy & paste) the serial number you've recieved by email.
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Need a license key for avast 5.1.889.
urgently required.
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Need a license key for avast 5.1.889.
urgently required.
easy, just pay ;)
http://www.avast.com/security-software-home-office
there is also a free version :D
http://www.avast.com/free-antivirus-download
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Send me the licience key for avast 5 pro.
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Send me the licience key for avast 5 pro.
pay first ;D
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Send me the licience key for avast 5 pro.
Sure, where shall we send it..? ;D
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Send me the licience key for avast 5 pro.
It will have been sent to you when you paid for the avast Pro license ?
Resend avast License http://www.avast.com/resend-license.v2.php (http://www.avast.com/resend-license.v2.php), complete the forum using the email you used when paying for the license.
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i used avast 5 beta but i wasn't worked. Please anyone give me avast with key for free
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No one is going to give you a key for free. If you can't afford the Pro or AIS version use the avast free version 6.0.1289 as that is the latest version.
http://files.avast.com/iavs5x/setup_av_free.exe (http://files.avast.com/iavs5x/setup_av_free.exe)
It would be best to do a clean reinstall.
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I am currently using v6.... avast .... my 1 year activation is over, through this site's comments, I have re-registered .... Now avast app shows msg that indicates" SECURED" from "UNSECURED" ... thanks so much
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Have you rebooted ?
If not do so, if that doesn't resolve it - Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
You may need to reboot after the repair.
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Note: this should have been in its own new topic as it isn't directly related to the subject of this topic.
If after the above you still have problems:
- Please start a New Topic of your own here http://forum.avast.com/index.php?board=2.0 (http://forum.avast.com/index.php?board=2.0) (click the New topic button at the top of the page see image) as this is unrelated to the original subject and will just confuse the topic and we will try to help.
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i need avast 5 licence keys and I have no where to find them but coming to you......am looking forward..
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Hi diazsrobert,
If you've lost your license file/key, then complete the form and AVAST will resend your license: http://www.avast.com/en-au/license-center
(make sure you put the e-mail you entered for the purchase)