Author Topic: Firewall won't turn on  (Read 17077 times)

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clsigmon

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Firewall won't turn on
« on: February 02, 2012, 04:37:08 PM »
I have just renewed my license for Avast a couple days ago.  My program now shows "Attention".  When I click on the "Fix" button, nothing happens. It's as if it's a dead button.  The only thing I can see is that the firewall is not turned on.  When I click the link to "turn on" nothing happens again.  Like it's a dead link.  How can I fix this and get my firewall turned on? 

Offline Pondus

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Re: Firewall won't turn on
« Reply #1 on: February 02, 2012, 04:39:32 PM »
did you try avast repair and reboot?

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

clsigmon

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Re: Firewall won't turn on
« Reply #2 on: February 02, 2012, 04:40:08 PM »
I should also mention, when I go to the Firewall section of the dialog box, it says it's running. Although there is no activity on the graph for days.

clsigmon

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Re: Firewall won't turn on
« Reply #3 on: February 02, 2012, 04:41:30 PM »
Yes I tried the repair.  After it was supposedly done, a box popped up that it had not successfully uninstalled.  I didn't want to fully uninstall it, just repair it (which I thought I had just done) so I clicked cancel. 

Offline Pondus

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Re: Firewall won't turn on
« Reply #4 on: February 02, 2012, 04:44:02 PM »
try again....repair...and reboot


if no success, uninstall reboot and reinstall

Offline Asyn

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Re: Firewall won't turn on
« Reply #5 on: February 02, 2012, 04:48:48 PM »
if no success, uninstall reboot and reinstall

1. Download avast! Internet Security: http://files.avast.com/iavs5x/setup_ais.exe
2. Follow instructions: http://www.avast.com/uninstall-utility
3. Reinstall avast! with the downloaded installer from point 1.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0