Avast WEBforum
Other => Viruses and worms => Topic started by: maurocor on December 12, 2012, 05:24:56 PM
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About a week I have this problem with this adware "Ads by Browse to Save" in my computer and after call the Avast support here in Brazil, where I live, they told me that I should to buy the Avast! Internet Security and certainly the problem would be fixed. I did it and according the support I should make a complete scanning in my computer, with hight level of sensibility.
Well, it didn´t work. Avast! didn´t see anything wrong and according to it my computer is ok and fully protected.
Now, I just have contacted the support again and a guy told me that I should buy a different Avast! version.
Seriously?
Til now I always recomended Avast! as the best antivirus to everyone but at this point I can´t say this again.
Someone could help me to take out this adware from my machine, please?
Thanks in advance!
Mauro
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Run the first two programs in this guide and post the logs here....
http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Malwarebytes