Possible FP?

[dafydd]

This morning a pop-up warning appeared from a screen-saver scan - Canon/ZoomBrowser.exe. This has never appeared before and the program has not been run for several months.

It showed up on both the C: drive and on the back-up E: drive which again has not been used for several months.

A scan of both says Win32:Malware-gen. Is this possibly a false positive?

(OS WinXP Pro, Avast! Free)

Help and advice welcome!

Regards,
dafydd.

[g1207]

Yes, me too. I just wasted an hour this morning trying to re-install Canon Zoombrowser from CD only for Avast to delete it again. Setting the ZB program up in global exclusions doesn't seem to work either - duh!

[Milos]

Yes, me too. I just wasted an hour this morning trying to re-install Canon Zoombrowser from CD only for Avast to delete it again. Setting the ZB program up in global exclusions doesn't seem to work either - duh!

Hello,
this exclusions are for scans not for specific shield which causes the detection.

Send the files to virus@avast.com and put "False positive" to email subject.

Milos

[dafydd]

Further to my previous message, I have submitted the program using the automated form on the "Last Pop-up message".

I have returned the second copy of the program to the E: drive, temporarily disabled Avast!, and checked it with MalwareBytes which declares it clean.

Regards,
dafydd.

[dafydd]

Many thanks!!!
I have just checked and my copies of ZoomBrowser.exe have returned home from the virus chest and a scan with Avast! shows them clean.

Keep up the good work, although I am sure that the staff at Avast! never sleep!

Best regards,
dafydd