Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Other
»
Viruses and worms
(Moderators:
Maxx_original
,
misak
) »
HELP upgraded now no firewall and error on virus update- no fix now
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: HELP upgraded now no firewall and error on virus update- no fix now (Read 3208 times)
0 Members and 1 Guest are viewing this topic.
coppertj
Guest
HELP upgraded now no firewall and error on virus update- no fix now
«
on:
September 13, 2011, 01:10:56 PM »
ok i had free avast and upgraded to paid internet security - downloaded and entered the licence as instructed now the firewall wont do a thing and there is no start stop etc button and the virus definitions update gets to the end then says error must terminate and closes- so i thought i would click the fix now button on the summary page and it does nothing- ive looked for the past week for answers and im not great at computers so cant do that delete file etc so whats goin on and what do i do? its a waste of money if it dont work!
Logged
Pondus
Probably Bot
Posts: 37527
Not a avast user
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #1 on:
September 13, 2011, 01:23:40 PM »
try avast repair and reboot
For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window,
scroll down
to Repair, click next and follow.
did it work ?
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89023
No support PMs thanks
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #2 on:
September 13, 2011, 01:25:22 PM »
If the avast repair doesn't work - I would suggest a clean install of AIS:
- Download the latest version of avast AIS, 6.0.1289
http://files.avast.com/iavs5x/setup_ais.exe
and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.
- Download the avast! Uninstall Utility, aswClear.exe
find it here
and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
2. run the avast! Uninstall Utility from
safe mode
, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.
3. install the latest version, reboot.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
coppertj
Guest
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #3 on:
September 14, 2011, 10:19:04 PM »
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89023
No support PMs thanks
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #4 on:
September 14, 2011, 10:47:46 PM »
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
coppertj
Guest
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #5 on:
September 14, 2011, 10:49:44 PM »
thankyou David!!! its all working fine now!
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89023
No support PMs thanks
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #6 on:
September 14, 2011, 11:05:58 PM »
Ahhh wrong emoticon then.
You're welcome.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
coppertj
Guest
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #7 on:
September 16, 2011, 08:38:57 AM »
i was a bit scared of mucking it up lol but am all smiles now! thanks again
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89023
No support PMs thanks
Re: HELP upgraded now no firewall and error on virus update- no fix now
«
Reply #8 on:
September 16, 2011, 01:38:24 PM »
No problem, glad I could help.
A belated welcome to the forums.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Other
»
Viruses and worms
(Moderators:
Maxx_original
,
misak
) »
HELP upgraded now no firewall and error on virus update- no fix now