« previous next »
Pages: [1]   Go Down

Author Topic: Sold phone, constant SMS messages.  (Read 3824 times)

0 Members and 1 Guest are viewing this topic.

Blizz127

  • Guest
Sold phone, constant SMS messages.
« on: June 10, 2012, 03:37:04 AM »
Hello,
I wiped my phone and sold it recently and I am constantly getting SMS messages about the sim card being changed.  Is there a way to stop these messages or anything? It's really starting to clog my quota.
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Sold phone, constant SMS messages.
« Reply #1 on: June 10, 2012, 04:41:49 AM »
If you go to antitheft you can clean the Sim list and let only the actual one.
Logged
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89053
  • No support PMs thanks
Re: Sold phone, constant SMS messages.
« Reply #2 on: June 10, 2012, 01:51:48 PM »
How can he do that as he has sold the phone, it isn't in his possession.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Sold phone, constant SMS messages.
« Reply #3 on: June 10, 2012, 05:59:51 PM »
You = the owner.
Logged
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89053
  • No support PMs thanks
Re: Sold phone, constant SMS messages.
« Reply #4 on: June 10, 2012, 06:20:50 PM »
That would require some contact by the old owner and some knowledge by the new owner, or detailed instructions by the old owner. So not exactly easy.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Sold phone, constant SMS messages.
« Reply #5 on: June 10, 2012, 08:34:49 PM »
Well... Ok, not easy. Any other way to solve this mess? ???
Logged
The best things in life are free.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89053
  • No support PMs thanks
Re: Sold phone, constant SMS messages.
« Reply #6 on: June 10, 2012, 09:24:52 PM »
I don't know if this would be a feature/possibility as and when the remote access from a website. But currently not possible as the remote website isn't up and running.

I would suggest that the old owner send an SMS to his old phone for the owner to try an explain the process of uninstalling it. He would also have to give the existing password, etc. or have them visit this forum for help.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Werner

  • Avast team
  • Advanced Poster
  • *
  • Posts: 867
Re: Sold phone, constant SMS messages.
« Reply #7 on: June 11, 2012, 09:27:01 AM »
The correct way would be to have the owner uninstall Anti-Theft.
However - you can send a SMS command to just turn off Anti-Theft. It's listed in the manual and SMS command list.

Werner
Logged
Pages: [1]   Go Up
« previous next »