Hi,
I have a Dell GX270 with WinXP SP2. While working with MS Support, (couldn't d/l updates for WinXP), I tried to run Avast (installed 12/09) and it froze. So I tried to repair it, no avail, then uninstalled Avast and d/l and installed the latest version, and ran that. The following was reported:
Win 32: Bredolab-k
Win 32: Downloader-CTD
Win 32: MalOb-M-
Win 32: Bredolab-AP
Win 32: XBuk
Kuang2 (found in virus chest of Panda Anti-Virus, a previous anti-virus I thought had been removed)
My BIG problem at the moment is getting WinXP to start up my PC. When I try to start it, after the WinXP splash screen, it starts the chkdisk on drive:E or drive:F (I think these are the CD-ROM and the DVD-ROM) and reports many errors. However, I believe my CD-ROM is working. If I try to start-up in safe mode or with command prompt it goes to the screen showing the drivers loading but hangs up. Prior to the start-up problems I had deleted some files in the Startup Folder because I didn't need them to load at start-up, all programs I was not using anymore-things like spywearstopper, Winamp, WinMX. My intention was to speed up start-up, but I must of inadvertently deleted something that's causing WinXP to not load.
Can someone help me get my PC started? Is it possible for a virus to cause the PC not to start and prevent Windows from updating? Can viruses also prevent Anti-Virus software from updating and running?
I would appreciate any assistance offered.