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Author Topic: System was shut down whilst scanning in progress - now won't re-boot (XP)  (Read 2969 times)

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egoboss

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System was shut down whilst scanning in progress - now won't re-boot (XP)
« on: January 04, 2010, 06:10:53 PM »
Hi - a friend's system has this scenario - I have no experience of Avast and have only spoken on phone to him; not seen system yet - may pop to his office tomorrow if I have time. He's tried starting in safe mode, gone to older system settings as a restore, to no avail.

Someone unused to the system apparently switched on PC and thought was slow - saw was scanning files, etc - and switched PC off and system refused to reboot since - is there anything I can suggest they do? Thanks!

Regards

Carl

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CharleyO

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Re: System was shut down whilst scanning in progress - now won't re-boot (XP)
« Reply #1 on: January 04, 2010, 09:27:03 PM »
***

Welcome to the forums.   :)

Have you tried booting to safe mode or last known good configuration?


***
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egoboss

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Re: System was shut down whilst scanning in progress - now won't re-boot (XP)
« Reply #2 on: January 05, 2010, 12:39:30 AM »
Apparently he has, yes - same problem. Thanks anyway!
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Offline PTRPRO

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Re: System was shut down whilst scanning in progress - now won't re-boot (XP)
« Reply #3 on: January 05, 2010, 01:05:33 AM »
Use Boot Disc if he has one. Otherwise run a generic.
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Packard Motorcars said "Ask the man who owns one". They're not in business anymore.

egoboss

  • Guest
Re: System was shut down whilst scanning in progress - now won't re-boot (XP)
« Reply #4 on: January 05, 2010, 01:15:53 AM »
Thanks - shall do.
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