Author Topic: how do I add a website to become a trusted site on the free addition?  (Read 5544 times)

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klove77

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how do I add a website to become a trusted site on the free addition?

Offline Pondus

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #1 on: November 06, 2012, 10:24:13 PM »
what site.....and what is the problem with it?

klove77

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #2 on: November 06, 2012, 10:27:43 PM »
quotespeed.morningstar.com
and it will no long stream information when Avast is on
« Last Edit: November 06, 2012, 10:29:22 PM by klove77 »

Offline Pondus

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #3 on: November 06, 2012, 10:31:19 PM »
so avast does not give any warnings on that site?

Offline DavidR

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #4 on: November 06, 2012, 10:39:16 PM »
Many streaming sites, especially those concerned with markets, aren't strictly following HTTP protocols and the web shield is expecting HTTP protocol anything else and it may baulk. So I would suggest that you have the Web Shield ignore that IP Address

Redirects Ignored addresses: - In the avastUI, Settings, Troubleshooting, Redirect Settings, WEB, Ignored addresses: and enter the IP address of the ticker site.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

klove77

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #5 on: November 06, 2012, 10:53:47 PM »
I tried that and it didn't work.  The web site has been working for 2 years until last week.

Offline DavidR

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #6 on: November 07, 2012, 12:07:00 AM »
Well if you have entered the correct IP address (in the field indicated in my image) for the site then the web shield shouldn't be filtering/monitoring that traffic.

If I visit, quotespeed.morningstar.com, I get 216.228.225.186 as the IP address, but that I guess is the front door, I don't know if that changes when you login ?

If you have entered the correct IP address, then try Stopping the Web Shield for 10 minutes and try to logon to the site and connect. Does that work ?
I suspect that this won't make any difference if you entered the correct IP address.

What OS and browser are you using ?
What version of avast are you using free/pro/ais and what build number (7.0.1474 being the latest) ?
« Last Edit: November 07, 2012, 12:12:39 AM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

klove77

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Re: how do I add a website to become a trusted site on the free addition?
« Reply #7 on: November 07, 2012, 04:12:41 PM »
I am using Chrome and Explorer. Windows 7 64 bit
Free version of avast 7.0.1474

If I turn off Avast and log in to the web site, everything works
« Last Edit: November 07, 2012, 04:14:29 PM by klove77 »