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Author Topic: Ad pop-up virus won't go away  (Read 3172 times)

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Abody

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Ad pop-up virus won't go away
« on: November 27, 2013, 02:47:44 PM »
So while I was on my browser I noticed some random ads popping up whenever I click, but sometimes I can click without the pop-up appearing. Most of the time it creates a long line of  "Ads not by this site" on certain pages making it impossible to scroll to certain areas, I also use ad-block plus as an addon so that could be reason its mostly just text saying "Ads not by this site". I used various anti-virus and scanner programs but all they found were some adware tracking cookies. I would choose to delete those cookies but then later on there would be more cookies so I talked to a friend about it and he said it is a virus and that I should ask for help here.
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Offline Pondus

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Re: Ad pop-up virus won't go away
« Reply #1 on: November 27, 2013, 03:18:26 PM »
we need some logs from you   http://forum.avast.com/index.php?topic=53253.0

attach Malwarebytes / OTL / aswMBR  logs

removal experts will soon be oline....

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Abody

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Re: Ad pop-up virus won't go away
« Reply #2 on: November 28, 2013, 01:31:43 PM »
Here are the logs.
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Offline essexboy

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  • Dragons by Sasha
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Re: Ad pop-up virus won't go away
« Reply #3 on: November 28, 2013, 03:25:23 PM »
Could you let me know if this cures it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
FF - prefs.js..extensions.enabledAddons: addon%40geniusinstaller.com:1.0
[2013/11/09 04:55:48 | 000,000,000 | ---D | M] ("GeniusXX Safe ads") -- C:\Users\ALLIENWARE\AppData\Roaming\Mozilla\Firefox\Profiles\me8kozep.default\extensions\addon@geniusinstaller.com

:Files
C:\Users\ALLIENWARE\AppData\Local\Google\Chrome\User Data\Default\Extensions\fckenojfmfijmbkigoajddgondmfhefd

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
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Abody

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Re: Ad pop-up virus won't go away
« Reply #4 on: November 28, 2013, 04:08:30 PM »
Here is the log.
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Offline essexboy

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    • Malware fixes
Re: Ad pop-up virus won't go away
« Reply #5 on: November 28, 2013, 07:46:53 PM »
Are the popups still appearing ?
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Abody

  • Guest
Re: Ad pop-up virus won't go away
« Reply #6 on: November 28, 2013, 11:29:51 PM »
Not anymore. Thanks for your help.
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Codetrader

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Re: Ad pop-up virus won't go away
« Reply #7 on: November 29, 2013, 04:03:34 AM »
I used the free download of malwarebytes.org and that took care of it for me. the files was called scorpionsaver.exe buy malware discovered all the stuff you are talking about...took care of it
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