Okay this is where we stand. Got her to download and run combofix. Had to do it in Safe Mode. Computer was completely locked in Normal mode. (I attached the log). Restarted the computer in normal mode and it was still locked. This time as a hunch I had her fire up Task manager. Right away she pointed out that Avast was using up 100% CPU. (She mentioned that it wasn't responding much when she tried to disable it for OTS and Combofix downloads). Couldn't get it to close in Task Manager, so we restarted in Safe Mode. Checked Task Manager. No Avast Running. CPU at around 2-15%. Fired up Control Panel, Add/Remove Programs and removed Avast completely. Restarted in normal mode and the Windows startup chime never sounded so good!Woo! Hoo! Finally!!!
After that I had her reinstall Avast. Wasn't much more I could think of to do until I talked to you, but I did have her run another Full Scan with MBAM in normal mode and told her to call it a night. The computer is doin good now, but I want to make sure it stays that way.
Also as posted by SafeSurf "When we are all done with the malware removal and then removing tools from the machine, we will need to update some software on the machine that is outdated as well, but we will instruct you how to do this and cannot do it now." I really want to get all the bugs out as much as possible. This is for a good friend and a great person. It's 2:47AM here and I'm gonna get some well deserved rest. Thanks again for all your help so far.