Win32:MBRoot-j found in MBR; repairing crashes the computer

[essexboy]

As the tools change regularly it is not worth keeping them

So ......

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[anic297]

As the tools change regularly it is not worth keeping them

Ok.

Subject to no further problems   

Nice!

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

I had planned to give the computer back to my friend, tomorrow. But I'll ask her how it behaves. The thing is, beside using the computer to repair it, I don't use it (I'm mostly not a PC guy, as I mentioned), so it's not worth keeping it turned on for one day without doing anything on it, don't you agree?

Now the best part of the day ----- Your log now appears clean  :thumbsup:

Yes! Anyway, I don't feel satisfied of myself, having to ask other people for that (I usually know more about computers).

:Commands
[resethosts]
[emptytemp]
[CLEARALLRESTOREPOINTS]
 [Reboot]

There's one line I don't understand: what hosts are reset?

• Then click the Run Fix button at the top
  

The french version made me worrying about it (especially since it seemed to be the red button ;-) ). But I finally noticed you were also writing “Run Fix” in red, so I clicked (it wasn't the exact same translation).

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

Hmm… I usually think it's better to show them (so I can navigate wherever I want).

   Your Java is out of date.

Thanks, I didn't noticed that. Also thanks for the steps, because I've never installed java on a Windows machine.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes: […]

Thanks, I'll install them!

[essexboy]

Clearing host file is a thing I always do when I tidy up.. A hangover from when the host file was always being hijacked

I hide the system files as the unititated have been known to delete them due to the transparent effect

I do not anticipate any more problems so it should be OK to give it back

[anic297]

Clearing host file is a thing I always do when I tidy up.. A hangover from when the host file was always being hijacked

Ah, ok, so this is a host *file*. I thought it was the host, as a computer (i.e. the computer itself).

I hide the system files as the unititated have been known to delete them due to the transparent effect

That's certainly true as well.

I do not anticipate any more problems so it should be OK to give it back

I share your opinion.
Thanks again!

[essexboy]

My pleasure - keep safe