Author Topic: Avast is blocking my Thunderbird (TB) e-mail  (Read 2378 times)

0 Members and 1 Guest are viewing this topic.

Offline rapidfinancialsolutions

  • Newbie
  • *
  • Posts: 7
Avast is blocking my Thunderbird (TB) e-mail
« on: May 23, 2013, 03:04:17 AM »
I'm not happy now.

All week & I think even last, I've been getting error messages from TB & I thought it was a TB issue.

Only today did I realize it's an Avast issue.

I didn't get any e-mail all day today & then I wasn't able to send e-mails either using gmail.

Thank gawd that happened again (happened several days ago), otherwise who knows how long this would have happened for without me realizing it was an Avast issue.

I wrote to support, but based on 2 other people's threads, I'm not holding my breath in getting a response.

I had no idea the customer service was so terrible with Avast.

This is too bad, I just switched to them from Avira & thought they were a great company.

Anyone have any idea what these e-mail issues are & how to stop them other than shutting down the e-mail protection?

Even the other day someone couldn't send me an e-mail as it kept stripping his screenshot (SS).

Thanks


Michelle

Offline jadinolf

  • Avast Evangelist
  • Advanced Poster
  • ***
  • Posts: 1090
Re: Avast is blocking my Thunderbird (TB) e-mail
« Reply #1 on: May 23, 2013, 03:27:29 AM »
Michelle, are you getting any messages regarding your email problem?
printed on 100% recycled bytes

Johnny4745

  • Guest
Re: Avast is blocking my Thunderbird (TB) e-mail
« Reply #2 on: May 23, 2013, 02:35:09 PM »
I'm not happy now.

All week & I think even last, I've been getting error messages from TB & I thought it was a TB issue.

Only today did I realize it's an Avast issue.

I didn't get any e-mail all day today & then I wasn't able to send e-mails either using gmail.

Thank gawd that happened again (happened several days ago), otherwise who knows how long this would have happened for without me realizing it was an Avast issue.

I wrote to support, but based on 2 other people's threads, I'm not holding my breath in getting a response.

I had no idea the customer service was so terrible with Avast.

This is too bad, I just switched to them from Avira & thought they were a great company.

Anyone have any idea what these e-mail issues are & how to stop them other than shutting down the e-mail protection?

Even the other day someone couldn't send me an e-mail as it kept stripping his screenshot (SS).

Thanks


Michelle

Do you have this Option checked in Thunderbird?

Attachment below.