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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: anonymizer on November 04, 2012, 08:13:38 AM

Title: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: anonymizer on November 04, 2012, 08:13:38 AM

Hello,

I've installed Avast 7(free version) on Windows 8 pro 64bit.

I can't use Network Shield.

I tried re-install Avast 7.

Is there anyone who can't use Network Shield on Windows 8?

and also I can't use 'Windows Defender', too.

I don't know why only Network shield can't be used by Avast 7 on Windows 8.

Others Real-time shields working fine. but only network shield is not.

I really want to use full protection.

Please comment my Question.

Thanks.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: mikaelrask on November 04, 2012, 09:11:47 AM

welcome to the forum.

are you using the latest version of avast 7.0.1474?

the avast programmer is investigation some trouble with avast and windows 8 I'm not sure if this is one of them.

http://forum.avast.com/index.php?topic=108170.0

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: anonymizer on November 04, 2012, 12:54:51 PM

Thank you for replying.

Yes, I already use a latest version that 7.0.1474.

and I had tried reinstall, too.  but it still not working. :(

When I use it on Windows 7, there were no problem with it.

but, windows 8.. it's not. :(

I think that it crashed with something that windows 8 firewall or other security options.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: Asyn on November 04, 2012, 01:20:21 PM

That's probably a bug, please keep NS disabled and wait for a fix.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: anonymizer on November 05, 2012, 05:02:12 PM

I did slove this problem.

It cuased by windows defender.

It crashed with windows defenfer that network protection.

I clound't use both Avast network shields and Windows Defender.

so, I did delete all files and reg keys. and re-installed it. (I'm not use windows defender.)

Now, All shields are woriking fine.

I think that is a bugs. It will be fixed or be patched.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: Asyn on November 06, 2012, 06:11:09 AM

In W8 Defender should always be turned off when using a 3rd party AV (like avast!), as WD is a full AV in W8.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: anonymizer on November 06, 2012, 12:04:50 PM

Wndows 8 defender was turned off.

and I couldn't use Windows Defender when Avast 7 was installed.

Only Avast 7 was turned on without network shield.


I didn't know that W8 defender is able to full protection with smartscreen.

Because When I used a W7, I could use both Wondows 7 defender and Avast.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: Asyn on November 06, 2012, 12:10:56 PM

Quote from: anonymizer on November 06, 2012, 12:04:50 PM

I didn't know that W8 defender is able to full protection with smartscreen.

Because When I used a W7, I could use both Wondows 7 defender and Avast.

Well, now you know. ;)
On W8 Defender is like MSE.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: anonymizer on November 06, 2012, 02:06:11 PM

Thank you. Asyn~  :D

Your information were very helpful.

Title: Re: Avast 7 on Windows 8.. I can't use Network Shield.
Post by: Asyn on November 06, 2012, 02:09:05 PM

You're welcome.