Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: Ovidiu on April 26, 2012, 07:14:55 PM

Title: probs with the new version
Post by: Ovidiu on April 26, 2012, 07:14:55 PM

I got your new version just now, and then realized I need to register so I registered, that part worked perfect but the link you guys emaild me to confirm my registration doesn't work: https://my.avast.com/confirm/registration?token=gJSfqWDq4KgcMK7Q7FPb6S2qkW75eaBrx7j3PaRZMJm7bc2KN9

neither does the link to my dashboard: https://my.avast.com/login?target=https%253A%252F%252Fmy.avast.com%252F

Google Chrome says: SSL connection error
Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.
Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

any clue whats wrong?

Title: Re: probs with the new version
Post by: Jan Gahura on April 27, 2012, 09:20:45 AM

Hi,

What the status now? Still not working? We'll look into it.


Thanks,
Jan

Title: Re: probs with the new version
Post by: Ovidiu on April 27, 2012, 09:43:26 AM

this is weird, Google Chrome (latest beta) was giving the above error. Firefox worked but when I clicked the confirm my registration link I get:

Link expired

Sorry, but the link you are trying to find has already expired.

Return to My avast! Account homepage.

Am I registered now or not?

Title: Re: probs with the new version
Post by: Jan Gahura on April 27, 2012, 05:54:40 PM

You can request new confirmation email anytime. Your account is there in the "not confirmed" state. Have you tried to log in the account providing your email and a password?

Title: Re: probs with the new version
Post by: Ovidiu on April 29, 2012, 05:40:06 PM

AS I said, switching to Firefox solved it, thanks for checking in though. No further action needed.