Cannot make the post I need to for help

[rx7chick]

I just tried to post my log file and screen shot of a virus I have posing as Avast Enhanced Protection. I followed the instructions here: Topic: Logs to assist in cleaning malware. I got an error message that the post was too large. I tried to post with just the log but got the message I had already posted that message, but it is not showing up on the board. What do I do next?

[DavidR]

1. ensure that you are saving the logs in the correct format, ANSI (see image), if you hadn't done that the file size could be much larger (and not easily read either).

2. if it is in ANSI format and is still greater 200KB (max for total of files attached) per post. You can attach one file per post if needs be.

If a single file is greater than that:
You can use a file sharing site such as Mediafire.com - Upload to http://www.mediafire.com/ and post the sharing link.

[rx7chick]

Got it..thanks! Posted now.

[DavidR]

You're welcome.