Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Aborreem85 on May 20, 2012, 02:43:46 AM
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I installed Avast! Free Antivirus 7.0.1426 On Windows 7 (64-Bit) And I can't update the virus database, the update hangs on "Initializing" ... Is there some kind of fix I can use?
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Please, upload (attach) the avast log:
<avast folder>\Setup\setup.log
If the file is too big for the forum, post the last 400-500 lines of it.
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I hope those lines are enough... the file was too big
BTW ... while I was reading your reply... the program updated automaticly (I got the pop up message) .... but I think the problem is still there... because I tried avast free before... even when it was up to date, it shouldn't hang when I try to manually update..
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Try to set your proxy to "No proxy" instead of "Automatic detect" on the update tab of settings.
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well.... I think it worked... but still the time is too high... and I'm getting (failed to connect to server, retrying) during update... I'll attach 2 screenshots and another setup log... plz tell me if what's going on is normal or not..
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plz tell me if what's going on is normal or not..
Well, it could be a temporary glitch on connection from your side to the update servers.
But the update process is working ok in your computer now.
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thnx for your time man, really I appreciate it
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thnx for your time man, really I appreciate it
You're always welcome :)
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This might be the trouble. Please read.
http://forum.avast.com/index.php?topic=98853.msg789135#msg789135
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I had been using Avast! Free Antivirus 7.0.1426 On Windows Vista and I can't update the virus database and program, the update hangs on "Initializing" or showed the error.
AvastUI
Unspecified error
I am not good with computers so do not understand the avast log.
"Please, upload (attach) the avast log:
<avast folder>\Setup\setup.log
If the file is too big for the forum, post the last 400-500 lines of it"
I tried to uninstall or re-install the avast 7 but unable to do so.
Is there something I can do?
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I tried to uninstall or re-install the avast 7 but unable to do so.
Is there something I can do?
1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
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To: Asyn
Thanks for your help.
I will try and see how it goes.
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Dear iroc9555
Thanks, you were right!
I change my proxy using V.P.N. and updated my prog.
Thank you again!
You are welcome.
There are a thousand ways to skin a cat ;) I got nothing against cats though ;D
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To: Asyn
Thanks for your help.
You're welcome.
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To: Asyn
I had tried your method and it works.
Thanks for your help and greatly appreciated.
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To: Asyn
I had tried your method and it works.
Thanks for your help and greatly appreciated.
You're welcome.
Thanks for your feedback.