Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Virussmasher on September 30, 2008, 01:53:36 AM
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hi all i'm not sure if this the right place but for awhile now i get a avast! sevice GUI component has stopped working every time i dl a trainer or crack so it
does that detection thing then i click which ever command then that msg shows up here's the the log for windows vista thanks but i think it's avast it's self
Product
avast! service GUI component
Problem
Stopped working
Date
23/09/2008 18:24 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: ashDisp.exe
Application Version: 4.8.1227.0
Application Timestamp: 4881fc67
Fault Module Name: winmm.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7b6
Exception Code: c0000005
Exception Offset: 00005502
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 4105
Additional Information 1: 604b
Additional Information 2: 7ab7d56502ef8d3407f08d14d5bd1f1b
Additional Information 3: 411d
Additional Information 4: e8ffd27320e42f58504131261ba40eee
Extra information about the problem
Bucket ID: 853031280
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Well this is the true culprit, winmm.dll, the faulting module which ashDisp.exe happens to be using at the time.
Downloading cracks, isn't something without risk apart from the moral or legal standpoint.
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so how can this be fix or is there a way to stop this crash or the next update it never done this before in ver 4.7
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first i would update to the latest version:
you use 4.8.1227 - but 4.8.1229 is the latest one!
you also could try a repair installation
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i have reinstall it twice 4.8.1229 and it still does this the icon on the taskbar near the clock when i put the arrow to it it disappears so ether i log off or reboot it's find until i download a trainer for a game etc then that shows up
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Crashing of avast components could due to Bagle/Beagle infection. I suggest:
1. Clean your temporary files.
2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! (http://www.freedrweb.com/cureit/) instead.
3. Use SUPERantispyware (http://www.superantispyware.com), MBAM (http://malwarebytes.org/mbam.php) or Spyware Terminator (http://www.spywareterminator.com/) to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
4. Test your machine with anti-rootkit applications (http://www.antirootkit.com/software/index.htm). I suggest avast! antirootkit (http://files.avast.com/files/beta/aswar.exe) or Trend Micro RootkitBuster (http://www.trendmicro.com/download/rbuster.asp).
5. Make a HijackThis (http://www.bleepingcomputer.com/files/hijackthis.php) log to post here or this analysis site (http://www.hijackthis.de/#anl). Or even submit the RunScanner (http://www.runscanner.net/) log to to on-line analysis.
6. Disable System Restore and then reenable it again.
7. Immunize your system with SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html) or Windows Advanced Care (http://www.iobit.com/AdvancedWindowsCarePersonal/index.html).
8. Check if you have insecure applications with Secunia Software Inspector (http://secunia.com/software_inspector/).
If you want more, just try on-line scanners:
Kaspersky (http://www.kaspersky.com/virusscanner) (very good detection rates)
ESET NOD32 (http://www.eset.com/onlinescan/)
Trendmicro housecall (http://www.trendmicro.com/hc_intro/default.asp)
F-Secure (http://support.f-secure.com/enu/home/ols.shtml)
BitDefender (http://www.bitdefender.com/scan8/ie.html) (free removal of the malware)