Author Topic: Avast will not install  (Read 1892 times)

0 Members and 1 Guest are viewing this topic.

ANTI VIRUS

  • Guest
Avast will not install
« on: March 14, 2010, 09:45:20 PM »
Trying to install avast on computer with 32 bit vista.  Uninstalled Norton first.  Downloaded and ran the installation software, but the installation hangs up when a Windows window pops up saying "preparing installation".  Nothing happens after that.  I've had to use task manager to close the installation windows.

Any ideas?

sded

  • Guest
Re: Avast will not install
« Reply #1 on: March 14, 2010, 09:47:58 PM »
Do you have any other security software still installed?  Did you use the Norton Uninstall tool at http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 ?  Norton leaves behind a residue that often interferes with the installation and operation of other security software.