Avast e-mail scanning!!!

[contrarymary]

Can anyone help? Avast constantly scans my e-mail as if I am receving messages but rarely connects (I have Broadband connection). A timed out connection message appears every few minutes. Its very annoying seeing the scanning going on all the time. I've contacted the server support team and they think Avast is the problem. Is anyone else having this problem or know what to do??

[Lisandro]

Do you use any spam killer application?
Do you use any email monitor in background that advices you that an email arrived?
Are you using Azureus (P2P application)?
Do you use a firewall? Which one?
Which is your operational system?

[DavidR]

What is your email program?
Whilst avast is scanning the content of emails there may be no activity recorded with the server so the email program displays a timeout warning (more so if there are emails with attachments involved), increase the timeout duration in your email program.

[szc]

If you need to increase your Internet connection timeout value to some higher number, here is how to do that:

http://forum.avast.com/index.php?topic=15832.msg133578#msg133578

And here you can find some screenshots I attached, so you can follow everything much easier. Remember you have to increase those values in avast! internet mail provider as well as in Outlook Express under all accounts affected with those timeouts.

http://forum.avast.com/index.php?topic=8951.msg74056#msg74056 (avast! settings)

http://forum.avast.com/index.php?topic=8951.msg74061#msg74061 (Outlook Express settings)

[contrarymary]

ty everybody who replied to my query.  I am not computer literate at all, but I will always have a go at curing faults.
My OS is XP home edition and use XP firewall. I run sybot and AD-Aware I have both outlook express and incredimail with incredimail as my default mail  This is one of several time out message I recieved in the last couple of hours

A time-out occurred while communicating with the server. Account: 'pop3., Server: 'pop3., Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19  I have removed the server name from this message
contrarymary

[Lisandro]

I suggest you Google 0x800CCC19 and you'll find a lot of info 

[szc]

Totally no need to remove server names.. why ? No one can use them anyway since those are not their mail providers, besides no one can do any harm to your computer just by seeing your pop3 and smtp server names.

The other thing is, avast! doesn't support SSL (Secure Socket Layer) connections and it looks like your mail provider uses SSL. About SSL you can learn more in here:

http://mtechit.com/concepts/ssl.html

Regarding IncrediMail - there are few threads in this forum explaining how it works with avast! I don't use it so I have no clue where and which are its settings, nor how it's organized inside that mail client. But I am sure if you use SEARCH feature in this forum, you'll get tens of hits... Search feature (button up there, top of each page)

Cheers !

EDIT: See if these helps any:

http://forum.avast.com/index.php?topic=7659.0
http://forum.avast.com/index.php?topic=4935.0
http://forum.avast.com/index.php?topic=7453.0
http://forum.avast.com/index.php?topic=11790.0
http://forum.avast.com/index.php?topic=3208.0

[contrarymary]

ty all once again for your helpful replies.

I have printed them off and will now try out the advice you have given me
contrarymary