Avast WEBforum
Other => Viruses and worms => Topic started by: Vole on February 09, 2013, 05:09:54 PM
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How do I remove this infection? Is there a removal tool?
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Please attach your logs. (AdwCleaner, MBAM, OTL and aswMBR..!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0
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Bprotect.exe
http://www.file.net/process/bprotect.exe.html
seems to be some adware/annoyware
https://www.virustotal.com/file/f5607cbed88bc66d8b56cdcef09a276b0b4bf539c38a7cba4146f291e179dcd0/analysis/
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Please attach your logs. (AdwCleaner, MBAM, OTL and aswMBR..!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0
Not detected by malwarebytes or avasti, have run Adwcleaner and it shows up here, my computer knowledge isbest described as basic!
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16457
[HKCU\Software\Microsoft\Internet Explorer\Main - bProtector Start Page] = hxxp://search.conduit.com?SearchSource=10&ctid=CT3225428
-\\ Google Chrome v24.0.1312.57
File : C:\Users\Verity\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
*************************
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Bprotect.exe
http://www.file.net/process/bprotect.exe.html
seems to be some adware/annoyware
https://www.virustotal.com/file/f5607cbed88bc66d8b56cdcef09a276b0b4bf539c38a7cba4146f291e179dcd0/analysis/
Found this information but to advanced for me:
http://secure-computer-solutions.com/blog/index.html
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attach all logs requested by Asyn....then a removal expert will remove any leftover files....if any.
the most important is OTL log
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OTL will not run. Do I cut and past the complete log including reg info?
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you may run it from safe mode....
and log must be attached, or you will have to use 10 posts with copy and paste...
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What error do you get with OTL or does it appear to freeze at some point
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I click on start scan and nothing happens. It reads as running in Task Manager I end the programme and it reads as not responding. Have tried 3 times.
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OK could you run it from safe mode please as it may be MBAM blocking it
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Will do, thanks for the advice.
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Still frozen, have tried downloading from several locations.
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OK lets use a different programme initially
Download AdwCleaner from here (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/2-adwcleaner) to your desktop
Run AdwCleaner and select Delete
(https://dl.dropbox.com/u/73555776/AdwCleaner.GIF)
Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that
THEN
- Download RogueKiller (http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe) and save it on your desktop.
NOTE: If using IE8 or better Smartscreen Filter will need to be disabled
- Quit all programs
- Start RogueKiller.exe.
- Wait until Prescan has finished ...
- Click on Scan
(https://dl.dropbox.com/u/73555776/RKScan.GIF)
- Wait for the end of the scan.
- The report has been created on the desktop.
- Click on the Delete button.
(https://dl.dropbox.com/u/73555776/RKDelete.GIF)
- The report has been created on the desktop.
- Next click on the ShortcutsFix
(https://dl.dropbox.com/u/73555776/RKFixShortcuts.GIF)
- The report has been created on the desktop.
Please post: All RKreport.txt text files located on your desktop.
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Finally ran otl successfully in safe mode and have log file.
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Could you attach them please
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Scan result from this morning, I pasted the instructions in the custom search window. I have results from yesterday also.
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Roguekiller reports attached, run in safe mode.
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AdwCleaner report, run in safe mode.
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OK from normal mode please run this fix.. But first disable Spybot teatimer otherwise that will revert the changes I am about to make
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
(https://dl.dropbox.com/u/73555776/OTL_Fix.GIF)
:OTL
SRV - [2013/01/31 11:11:06 | 002,561,488 | ---- | M] () [Auto | Running] -- C:\ProgramData\bProtectorForWindows\2.6.1123.78\{eab34bca-99d8-4192-8f3b-58b53f6d08e7}\bProtect.exe -- (bProtector)
IE - HKLM\..\URLSearchHook: {a8177b71-ee19-4e0f-b2f9-02d533eb946e} - C:\Program Files\appbario\prxtbapp0.dll (Conduit Ltd.)
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,bProtector Start Page = http://search.conduit.com?SearchSource=10&ctid=CT3225428
IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylon.com/?q={searchTerms}&affID=115852&tt=4812_3&babsrc=SP_ss&mntrId=b6db4d12000000000000b4749ff298f7
IE - HKCU\..\SearchScopes\{926DEA65-BAAE-42B4-91B3-3C2C998038AF}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3225428
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{58bd07eb-0ee0-4df0-8121-dc9b693373df}: C:\ProgramData\bProtectorForWindows\2.6.1123.78\{eab34bca-99d8-4192-8f3b-58b53f6d08e7}\FirefoxExtension [2013/01/31 17:16:42 | 000,000,000 | ---D | M]
O2 - BHO: (appbario Toolbar) - {a8177b71-ee19-4e0f-b2f9-02d533eb946e} - C:\Program Files\appbario\prxtbapp0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (appbario Toolbar) - {a8177b71-ee19-4e0f-b2f9-02d533eb946e} - C:\Program Files\appbario\prxtbapp0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (appbario Toolbar) - {A8177B71-EE19-4E0F-B2F9-02D533EB946E} - C:\Program Files\appbario\prxtbapp0.dll (Conduit Ltd.)
O4 - HKCU..\Run: [4B1DC02DE1BA720890D381B2C4061A244466E19B._service_run] C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.)
O20 - AppInit_DLLs: (c:\progra~2\bprote~1\261123~1.78\{eab34~1\protec~1.dll) - c:\ProgramData\bProtectorForWindows\2.6.1123.78\{eab34bca-99d8-4192-8f3b-58b53f6d08e7}\protector.dll ()
O20 - AppInit_DLLs: (c:\progra~2\bprote~1\22453~1.58\protec~1.dll) - File not found
O32 - AutoRun File - [2009/06/10 21:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{10078df6-8e39-11e1-9113-b4749fd1866a}\Shell - "" = AutoRun
O33 - MountPoints2\{10078df6-8e39-11e1-9113-b4749fd1866a}\Shell\AutoRun\command - "" = F:\AUTORUN.EXE
O33 - MountPoints2\{1860c89d-8e3b-11e1-a08c-e81132634844}\Shell - "" = AutoRun
O33 - MountPoints2\{1860c89d-8e3b-11e1-a08c-e81132634844}\Shell\AutoRun\command - "" = E:\AUTORUN.EXE
O33 - MountPoints2\{1860c8a9-8e3b-11e1-a08c-e81132634844}\Shell - "" = AutoRun
O33 - MountPoints2\{1860c8a9-8e3b-11e1-a08c-e81132634844}\Shell\AutoRun\command - "" = E:\AUTORUN.EXE
O33 - MountPoints2\{f853cd52-8cb5-11e1-9fbf-b4749fd1866a}\Shell - "" = AutoRun
O33 - MountPoints2\{f853cd52-8cb5-11e1-9fbf-b4749fd1866a}\Shell\AutoRun\command - "" = E:\AUTORUN.EXE
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\AUTORUN.EXE
[2013/02/07 11:12:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Strongvault Online Backup
[2013/02/06 09:55:57 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Roaming\Strongvault
[2013/02/06 09:51:31 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Local\Stronghold_LLC
[2013/02/06 09:50:11 | 000,000,000 | -HSD | C] -- C:\windows\System32\AI_RecycleBin
[2013/02/06 09:49:48 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Roaming\0T1F0D1F2W1G1I1F1T1Q
[2013/02/06 10:48:49 | 000,000,467 | ---- | M] () -- C:\Program Files\02201310484903.bat
:Files
C:\ProgramData\bProtectorForWindows
C:\Program Files\appbario
C:\Users\Verity\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
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Had to turn off machine to reboot as olt did not respond and turned opaque. All appears normal now, thank you.
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Subject to no further problems :)
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean :thumbsup:
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
O2 - BHO: (no name) - {a8177b71-ee19-4e0f-b2f9-02d533eb946e} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {a8177b71-ee19-4e0f-b2f9-02d533eb946e} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A8177B71-EE19-4E0F-B2F9-02D533EB946E} - No CLSID value found.
O20 - AppInit_DLLs: (c:\progra~2\bprote~1\261123~1.78\{eab34~1\protec~1.dll) - c:\ProgramData\bProtectorForWindows\2.6.1123.78\{eab34bca-99d8-4192-8f3b-58b53f6d08e7}\protector.dll ()
O20 - AppInit_DLLs: (c:\progra~2\bprote~1\22453~1.58\protec~1.dll) - File not found
[2013/02/07 11:12:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Strongvault Online Backup
[2013/02/06 09:55:57 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Roaming\Strongvault
[2013/02/06 09:51:31 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Local\Stronghold_LLC
[2013/02/06 09:50:11 | 000,000,000 | -HSD | C] -- C:\windows\System32\AI_RecycleBin
[2013/02/06 09:49:48 | 000,000,000 | ---D | C] -- C:\Users\Verity\AppData\Roaming\0T1F0D1F2W1G1I1F1T1Q
[2013/02/06 09:55:57 | 000,000,000 | ---D | M] -- C:\Users\Verity\AppData\Roaming\Strongvault
:Commands
[resethosts]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article (http://www.forbes.com/sites/eliseackerman/2013/01/11/us-department-of-homeland-security-calls-on-computer-users-to-disable-java/) and this article (http://www.nbcnews.com/technology/technolog/us-warns-java-software-security-concerns-escalate-1B7938755).
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser (http://www.geekstogo.com/2600/how-to-disable-java-in-your-web-browser/) and How to unplug Java from the browser (http://krebsonsecurity.com/how-to-unplug-java-from-the-browser/))
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).
Update and run weekly to keep your system clean
Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit - Microsoft Windows Update (http://windowsupdate.microsoft.com)
To learn more about how to protect yourself while on the internet read our little guide How did I get infected (http://securitygarden.blogspot.co.uk/p/blog-page.html) Keep safe :wave:
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All done , thank you very much.