Author Topic: License Active, avast keeps saying unsecured.  (Read 3504 times)

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Limelights

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License Active, avast keeps saying unsecured.
« on: February 08, 2013, 07:27:50 AM »
I recently noticed my avast! is unsecured and i've been trying to secure it with the Fix Now button and nothing happens. I figured my subscription was about to run out so I just renewed my license. I went to insert my new license into the program and I get this error message: "Unable to insert the license file. The AAVM subsystem detected a RPC error."

Although the license renew didn't work, according to the error, my old license is still Active and valid until 2/21/13, this doesn't explain why my system is unsecured though.

Edit: When I click FIX NOW a message appears that tells me I need to restart AVAST and when I click the Start Now button, a spinner appears for a few seconds and nothing happens.
« Last Edit: February 08, 2013, 07:34:01 AM by Limelights »

Offline Asyn

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Re: License Active, avast keeps saying unsecured.
« Reply #1 on: February 08, 2013, 07:34:02 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Limelights

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Re: License Active, avast keeps saying unsecured.
« Reply #2 on: February 08, 2013, 07:44:44 AM »
I did what you said. Went to Add/Remove Programs, Repaired Avast! (it was strange that it took like 2 seconds), said it was repaired, restarted my system. Still the same as before. Nothing has changed.

Offline Asyn

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Re: License Active, avast keeps saying unsecured.
« Reply #3 on: February 08, 2013, 08:05:09 AM »
1. Download and run: http://files.avast.com/iavs5x/vpsupd.exe
2. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Limelights

  • Guest
Re: License Active, avast keeps saying unsecured.
« Reply #4 on: February 08, 2013, 08:15:39 AM »
It worked! Thank you so much! I'll keep renewing my license for sure, i'm very satisfied with the support I get!

Offline Asyn

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Re: License Active, avast keeps saying unsecured.
« Reply #5 on: February 08, 2013, 08:17:44 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0