Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Arnie-san on April 03, 2008, 10:04:19 AM
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I was playing WoW as usualy, then got popup from Avast (4.7 back then) to reboot computer as new version (4.8 ) was installed. Turned off WoW, rebooted... and hell started. System as such worked very good, but the moment I started WoW (and so far only WoW, other games seems to work good) - I couldn't play it anymore. My keyboard/mouse was lagging constantly (writting anything to chat window was cousing ~1sec delay before each letter appeared, pressing a couple of times forward button only coused my character to run forward by itself for a couple of seconds without mouse/keyboard reacting at all, etc.).
I uninstalled Avast - zero problems. Installed 4.8 again - same problem. I checked on another computer - again, installing Avast 4.8 started to couse this sort of lags in WoW, making it unplayable. Lowering wow.exe priority in task manager to below normal was fixing most of the lags, but at times those still were back. I've changed Avast back to 4.7 and problem vanished.
Now, my system is WindowsXP SP2 (32bit) - all updates installed, A64 3000+, 1GB RAM, Avast settings on standard. And stopping all providers did not help either, only full uninstallation helps.
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Another WOW player has reported concerns after installing the new release.
See if the advice from DavidR can help you get any further clues to what may be happening in this thread (http://forum.avast.com/index.php?topic=34299.msg287213#msg287213).
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No, that's not it. Even turning off Avast completly (leaves icon with "\" in tray) doesn't help, only full uninstall does. I suspect it has something to do with rootkit scanner as it's the main thing added in 4.8.
When the lag happens my FPS in game and network latency are not changed, everything seems normal, just keyboard/mouse input is lagging terribly, like WoW suddenly would be hogging whole CPU power not leaving enough cycles for that input to work good. Even if I press KB/mouse buttons too fast in that lag I can hear system speaker beeping about buffer overflown, and when lag passes - all the letters I pressed are being spit out in chat window all at once in an instant.
I hope that will help to identify the problem.
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Try disabling the avast self protection module (Avast Settings -> Troubleshooting page).
Does that make any difference?
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I have the same issue with World of Warcraft. More detail on the symptoms:
This only happens in fullscreen mode. If one uses WoW windowed mode the particular WoW keyboard lag symptom disappears, but reappears in other applications (like a web browser running at the same time).
I tried:
*) Pausing all resident protection shields
*) Disabling avast! self-protection
Neither removed the symptoms.
I have:
*) "Check for fullscreen applications before displaying popups" enabled.
Neither fixed the problem. I have yet to try uninstall avast to see if that solves the problem, but from what I saw on the WoW forum, there is a good chance that it is indeed an avast-related issue.
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Try disabling the avast self protection module (Avast Settings -> Troubleshooting page).
Does that make any difference?
i have that problem, resolved with a work around: running World Of Warcraft in windowed mode. Disabling avast self protection don't fix it. There are a post on the Blizzard Forum at: http://forums.wow-europe.com/thread.html;jsessionid=F4035002DA9A865C470A04B8DE02752B.app09_03?topicId=3508311176&sid=1 (http://forums.wow-europe.com/thread.html;jsessionid=F4035002DA9A865C470A04B8DE02752B.app09_03?topicId=3508311176&sid=1)
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Seems I am not alone. ;) And no, disabling it did not help. Windowed mode isn't an good sollution either as background programs lags then (as previous posters wrote) and my FPS drops (quite old GFX card :/).
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One of the previous users also reported that the issue only happens if either Internet Mail or WebShield provider (or both) is running. Otherwise, everything's fine.
To that end, could you please retry with both of these providers stopped?
Thanks
Vlk
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Try disabling the avast self protection module (Avast Settings -> Troubleshooting page).
Does that make any difference?
i have that problem, resolved with a work around: running World Of Warcraft in windowed mode. Disabling avast self protection don't fix it. There are a post on the Blizzard Forum at: http://forums.wow-europe.com/thread.html;jsessionid=F4035002DA9A865C470A04B8DE02752B.app09_03?topicId=3508311176&sid=1 (http://forums.wow-europe.com/thread.html;jsessionid=F4035002DA9A865C470A04B8DE02752B.app09_03?topicId=3508311176&sid=1)
Just noticed this thread - checked link to WOW forum - noted all reporting this problem have ATI GPUs. Could that be significant?
Number one son currently WOWing with avast! 4.8. Has not reported any performance differences, especially keyboard related, between avast! Home 4.7 and 4.8, with or without 'Web Shield' and/or 'Internet Mail'
Specs summary:
VIA KT600 Socket 462 m/board
Athlon XP 3000+ (2197mhz)
1.5GB RAM
GeForce 7600GS AGP 512MB
ZBoard USB keyboard
PS/2 mouse
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One of the previous users also reported that the issue only happens if either Internet Mail or WebShield provider (or both) is running. Otherwise, everything's fine.
To that end, could you please retry with both of these providers stopped?
Tried that - no change. Going back to 4.7 makes all of those problem vanish, installing 4.8 again = they appear again, so it's definitely something with 4.8. I tried all the settings, stopping all providers, and one by one - everything I could think off - nothing helps.
And to Vladimyr - remember that those problems shows in WoW only if it's runing full-screen. Runing it in windowed mode makes them not apparent unless you try to alt-tab to use other programs (Opera browser, etc.) as then problems shows in those programs for a change. So, if you could check if your son is runing WoW in full-screen mode or windowed mode it could maybe help a bit.
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Is any of the avast processes (generally, ash*.exe) taking up any CPU resources on your system?
(e.g. use the Task Manager to find this out).
We'd really like to find out what's causing the problem :-\
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Is any of the avast processes (generally, ash*.exe) taking up any CPU resources on your system?
(e.g. use the Task Manager to find this out).
When I do nothing but staring at task manager - no, CPU usage of those processes stays at 0%. When I start WoW - ashServ.exe uses 2-8% for just a moment while WoW is loading, then drops to 0% again. When WoW is up and runing alt-tab to see task manager window and checking - still on 0% on all processes. When there is lag in WoW, I quickly alt-tab, but it still is on 0%.
And well, as I said, the funny thing is that lowering wow.exe priority in task manager to below normal or even lower fixes most of those lags (sill shows at times but not too often), like it would be WoW's fault. It can maybe have something to do with Warden system built-in in WoW? (anti bot/cheating system)
EDIT: Maybe it would be a good idea to just download WoW's trial and check it at your own computers? I mean, active account isn't really needed for it as it shows even on login screen (writting anything as a password a couple of times - not pressing enter - is enough for sympthoms to show as suddenly letters shows 1 per second top and it stops responding to the KB till lag passes when it spits out everything one wrote at once). Just a suggestion, as it seems easier to me than waiting for me or other poeple to answer on forums every time. ;)
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Wanna add something:
Patch 2.4.1, Avast 4.8, no lag at all. What about that? :D
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Missign all relevant details - WoW in fullscreen or windowed, ATI or NVidia card, etc. ;)
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Hehe, alright :p
ATI Radeon HD2600 XT (Driver 6.14.0010.6734)
Full-screen mode.
Windows XP 32-bit
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Same issue playing Everquest 2. Uninstalled the new version and problem solved. I was having the keyboard and mouse just go crazy. Press one letter and it would look like: oooooooooooooommmmmmmmmmmg thhhhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiissssss cccccrrrrrrrrraaaaaazzzzzzyy
I disabled all the avast thingies prior to uninstalling but I still had the problem. (I know, not very technically helpful, just wanted to add my 2 coppers worth that it's happening in at least one other game).
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And to Vladimyr - remember that those problems shows in WoW only if it's runing full-screen. Runing it in windowed mode makes them not apparent unless you try to alt-tab to use other programs (Opera browser, etc.) as then problems shows in those programs for a change. So, if you could check if your son is runing WoW in full-screen mode or windowed mode it could maybe help a bit.
Sorry Tinara, forgot that bit.
Running full-screen, XP Pro SP2.
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The same thing happened to me in Star Wars Galaxies.
Was running fine until I updated Avast!.
When I got back in my packet loss was shooting up to 100%, and my ping was up around 10000
My ping on Ventrilo was also affected because of this, and ping was shooting up to over 24000 at times.
I'm running an ATI Graphics Card as well, on Windows XP Home edition.
I think it's the rootkit.
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Odd that it only hits MMORPG games... :o Tried some RTS games (against AI, not by i-net) and no problem at all... If not WoW, then... maybe something to do with internet transfer? I don't envy your job now Avast devs, must be a hell to find what is cousing such problems...
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Is it possible that it's a combination of Avast, MMOs and something else? Have you tried to just do a clean boot of the OS, with only Avast and graphics drivers, and see what happens when you run the game then?
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Actualy I have tried that, to the point I killed every single thing in task manager that wasn't crucial system process, and that allowed me to kill it... Still no change. :/
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http://support.microsoft.com/kb/310353
That's the way to do a real clean boot. :)
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I am having the exact same problem. My processes are going crazy when playing WoW. I wondered what was wrong when my keyboard and mouse controls were starting to delay (it actually got me killed, stealthed right into a bunch of elites lol). I also noticed that if i alt tab from WoW to my desktop it takes a couple seconds to load all my desktop icons up (not normal). I cleaned up my desktop thinking maybe i had large files on it (about 50 icons). When i look at my processes during wow i can see my cpu shooting up and down at weird rates (websv.exe is running higher than normal too). Last night i thought maybe i had somehow corrupted my avast! after a weird connection error during a list update so i removed avast! completely and my WoW problem disappeared. As soon as i re-installed it I get the same delay in commands.
I also have noticed the issue with Team Fortress2 as well.
I play WoW full screen.
ATI Radeon 9550
Intel P4 2.6
2 GB RAM
Windows XP
running avast! 4.8.1169
edit, first time poster, 2 year user. love the program :)
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i also have this problem with
ut2004 (demo)
WoW
elderscrolls oblivion (to a lesser degree but still there)
visiontech radeon x1300 ati 256mb
amd athalon 3400+ 2.4ghz
2.5g ram
fullscreen
win xp media center
avast 4.8.1169
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Could you please try if stopping the "avast! antivirus" service has any effect?
Control Panel -> Administrative Tools -> Services.
Thanks
Vlk
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Cant shutdown AshDisp.exe but i assume thats only the taskbar icon and should not matter?
Anyways shut down services, will report back on if it fixes the trouble or not.
[EDIT]
No it seems to still be a problem with services stopped.
Is a non issue with avast uninstalled though.
Bummer
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there are some serious problems with ping on all games with avast 4.8 -.-
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The high ping values may actually be a red herring.
I mean, even if the ping values reported by a game are high, it may actually be a consequence of something else (e.g. high CPU load etc.).
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Is there a link to download the old 4.7 version?
I uninstalled avast and the problem totaly went away
But i dont wanna be Avastless
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i noticed the high pings when i was playing Team Fortress2, i'll look at wow.
i stopped avast! antivirus in my services and gonna see how it works now.
i would add with my wow its like my controls have been hijacked, i even noticed that my mouse icon disappears, im not sure if thats a product of the delay and its just moving to fast when it all comes back to speed. in chat i can start typing an sentence and it starts out normal and then boom stops and if i keep typing its like watching myself type it all 2 seconds later, ie comes out in single letters not chunks.
also has anyone else noticed the login screen is delayed? when the portal entrance shows i see it for 5 seconds before the login name/password box appears and i never recall it ever being that way.
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Is there a link to download the old 4.7 version?
It's not a good idea to downgrade...
You can try 4.7.1098 from the scratch.
1. Uninstall avast from Control Panel first.
2. Boot.
3. Use Avast Uninstall for complete uninstallation.
4. Boot.
5. Install again the old version: http://filehippo.com/download_avast_antivirus/
6. Boot. Uncheck the programs updates (set to manual).
7. Check and post the results.
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Turning off avast! antivirus in services didnt fix the problem for me either :(
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Same here, turning it off did not help (work got me, hence slow answers - did not have time to check earlier). Uninstalling 4.8 and installing 4.7 from scratch helps instantly - 0 lags. Upgrading to 4.8 and restarting computer = lags are visible the instant I start WoW.
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so for fix all lags i need to unistall avast 4.8?
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So, stopping the service doesn't help wither... hmm... very odd, I have to say.
I'm just wondering what is left running on the system once you turn the service off.
It's basically just the avast kernel drivers, but these should be more or less switched to "pass-through" mode as well.
What we could try is prevent the new drivers from loading, and see if it makes any difference.
Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
This will suppress the avast self defense drivers. I'll like to here if that solves the problem (with the service either on or off - but it shouldn't be too relevant).
Thanks
Vlk
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On my side, PES 2008 is hanging the same way as WoW. Works fine windowed. Hangs when full screen.
Also, with Max Media Manager Pro (convert avi to PSP format), it hangs.
Seems like when a process takes almost 100% CPU, Avast 4.8 is using the small amont available and XP hangs.
I'll try to do your test (windows safe mode and regedit) in a few hours...
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:-\ It's True! I have tested the Avast 4.7 vs 4.8 against the WoW software on three machines. All of them exhibited the Keyboard Lag in World of Warcraft (I am using Ati drives too). Remove 4.8 and all the lag is gone! Goodbye Avast 4.80. Let us know when you fix this problem, and I will upgrade. I love Avast but I love Warcraft more! It's too bad that blizzard didn't post this solution days ago... :'( It was driving me insane.
apexadam
WoW-Name: Whitehail
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Anyone sport me an Avast Home Free v4.7 until this gets resolved?
Uninstalling 4.7 worked perfectly. It doesn't appear Avast has discovered a solution yet...does anyone have 4.7 to send...or can you give me a link? I like using Avast but need v4.7 and could not find it on the main page...
Please give me an option for the Home Free v4.7 if you can.
Thanks,
apexadam
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See this post:
http://forum.avast.com/index.php?topic=34347.msg288318#msg288318
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So, stopping the service doesn't help wither... hmm... very odd, I have to say.
I'm just wondering what is left running on the system once you turn the service off.
It's basically just the avast kernel drivers, but these should be more or less switched to "pass-through" mode as well.
What we could try is prevent the new drivers from loading, and see if it makes any difference.
Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
This will suppress the avast self defense drivers. I'll like to here if that solves the problem (with the service either on or off - but it shouldn't be too relevant).
Thanks
Vlk
Hello
I tried this and it seems to work now, thanks :)
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I tried this and it seems to work now, thanks :)
Thanks for testing and welcome to forums.
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<snip>
Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
This will suppress the avast self defense drivers. I'll like to here if that solves the problem (with the service either on or off - but it shouldn't be too relevant).
Thanks
Vlk
Hello
I tried this and it seems to work now, thanks :)
Thanks for testing and contributing hopefully to a resolution of the problem, rather than turning away from the problem.
Welcome to the forums.
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Ok, kids are sleeping, I had time to test : it works for me too.
Thanks for the advice, that's great !
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What we could try is prevent the new drivers from loading, and see if it makes any difference.
(...)
This will suppress the avast self defense drivers. I'll like to here if that solves the problem (with the service either on or off - but it shouldn't be too relevant).
I just tried it - no lags visible anymore, everything works good. :) I suppose now we'll just have to wait for the new update fixing it (if it's even possible of course) and use v4.8 for now without self defense drivers?
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OK, guys, one more thing to try (if possible):
try disabling aswFsBlk.sys only (i.e. keep aswSp.sys enabled).
Does that resolve the problem as well?
Thanks
Vlk
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aswFsBlk.sys - Start value 3
aswSp.sys - Start value 2
Lags are back.
EDIT:
Just to be 100% sure I did the opposite too, changed Start value of aswSp.sys on 3 and aswFsBlk.sys on 2, reboot - no lags.
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Very good, thanks for testing.
So it remains to find out which part of aswSP.sys is causing the problem, and fix it.
Would you guys be willing to do a couple of more experiments?
It's sort of embarassing to ask you like that, but since we're not able to reproduce the problem I have no other choice a.t.m...
Thanks
Vlk
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That's not a problem for me, I'll gladly help. Just not always I can do it fast enough - work and life sucks me in at times. ;)
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No problem, just tell us :)
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I would like to help out if possible.
I dont want to switch from avast so am willing to help find a solution.
I have to warn though, right now my free time is a little limited so you may find my responses slow.
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(...)
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
(...)
Hello,
I play EverQuest II on a Windows XP (Home) system (with an ATI video adapter), and I've been experiencing problems very similar to what others are reporting since I upgraded to V4.8 this past week.
I've followed the instructions quoted above and (so far) I'm not having anymore problems.
Question: Is it safe for my registry settings to remain as they are now?
Question: Will there be a new version of Avast! (or a patch) that will address this problem?
Thank you.
CH
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when i use safe mode windows xp will not shut down it gets stuck at "saving your settings..." for hours is there another way to edit the registry?
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I have keyboard\mouse lag too in WoW. I found shutting down the ATI hotkey poller process ATI2evxx.exe reduced my control lag issues, I hadn't suspected AVAST, though that makes more sense, as AVAST and WOW are the only things that have been updated recently.
What video card is everyone that is having this problem using?
Perhaps it could be a combination of AVAST 4.8, ATI drivers and WoW 2.4.1, that has some weird kind of conflict?
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I have confirmed the same problem with EQ2 the dau I installed the Avast upgrade. Once avast 4.8 was uninstalled the problem was gone. :'(
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Only programs affected that I have found are WOW (all the time) and LotRo (only twice per 30 min play).
I have ATI Radeon X1950 Pro as my video card. I guess I will also go for the 4.7.downgrade while this is solved.
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[...]
Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
[...]
I play EQ2 on an older AMD based system (2800+) with an ATI AGP Pro x700x video card. I started seeing this issue a couple of days ago and the game became completely unplayable on SUN. I also noticed that the TV which is usually displayed on the second monitor and all web pages were stuttering so bad as to be unusable, just like the game. I could not scroll web pages or change channels on the TV. If I turned off EQ2 and rebooted everything was fine until I tried playing the game again. I truly thought it was the game until I stumbled upon this thread. The fix listed above resolved my issue instantly and completely. I also shared this fix with two other friends with similar setups and it apparently has resolved thier issues as well.
I registered simply to let you know that this is resolving the issue and to pursue whatever you were thinking is causing the issue. I'll check back on these forums from time-to-time to check on progress.
Furthermore, thank you for a great product that generally isn't too harsh on resources.
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I am also having problems with World of Warcraft, sometimes my character runs out of control and then i recover the control of its actions.
If i am chating, the chat freezes for a moment and then writes everything i typed meanwhile it was frozen
I have done this things until now
1) Format C and reinstall everything and the newest drivers for every device (audio, graphics....)
2) Delete the WTF folder in World of Warcraft directory and run again the game (it spent a lot of time creating again the WTF folder). In the game, i set the interface parameters as usually
3) Then i tried again and the problem still was there
4) I tried the last thing, go to the folder WTF, and edit the file config.wtf adding this line SET Numchannels="12" at the end (i am not sure if that was the syntaxis)
5) I tried again in the worse laggy zones and it seemed to run good, without hang-ups, maybe a bit laggy in every zone but nothing worse
6) I reboot the game (not the computer) several times and everything seemed to run fine
My PC
Processor: AMD Athlon 64 3500+
Motherboard: Gigabyte K8NF-9
VGA: Gigabyte ATI Radeon HD 3850
RAM: 2 GB (4 modules 512 in Dual Channel)
OS: Win XP Professional SP2
I am using the last version of Avast Free Home Edition
If i have the same problem again (hang-ups in the middle of the game) i wil try to play without Avast and then with Avast Home 4.8 (Free Edition)
In the worse case i will try with 4.7 version or with Antivir until the patch comes (for WoW or for Avast)
PS: I am still doubting if the problem is caused by Avast. Many people are having problems with WoW's patch 2.41 and of course not everyone is using Avast
EDIT:
Quoting the last post before me
I am also seeing than my computer runs slower after playing World of Warcraft with problems, but i think i had this problem before I installed WoW
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Hi again guys,
so, whoever's having the Wow (or other game) issues with avast 4.8 and is willing to help us find the cause of the problem, here's what we'd need you to do (this assumes you have some working knowledge with computers, i.e. are comfortable with copying files, modifying reg keys, booting into Safe Mode etc.).
We have prepared four test versions of the aswSP.sys driver (which seems to be responsible for the issue).
What we'd need you to do is try installing the new drivers (in the given order) until the problem is resolved.
That is:
1. boot into "Safe mode with networking", and place this file
http://public.avast.com/~vlk/wow-fix/1/aswSP.sys
to the \windows\system32\drivers folder (overwrite existing).Then reboot the system.
2. boot into normal Windows and see if the problem is resolved. If it is, there's no need to continue and simply report that patch #1 worked for you. If it doesn't solve the problem, then
3. boot into "Safe mode with networking", and place this file
http://public.avast.com/~vlk/wow-fix/2/aswSP.sys
to the \windows\system32\drivers folder (overwrite existing).Then reboot the system.
4. boot into normal Windows and see if the problem is resolved. If it is, there's no need to continue and simply report that patch #2 worked for you. If it doesn't solve the problem, then
5. boot into "Safe mode with networking", and place this file
http://public.avast.com/~vlk/wow-fix/3/aswSP.sys
to the \windows\system32\drivers folder (overwrite existing).Then reboot the system.
6. boot into normal Windows and see if the problem is resolved. If it is, there's no need to continue and simply report that patch #3 worked for you. If it doesn't solve the problem, then
7. boot into "Safe mode with networking", and place this file
http://public.avast.com/~vlk/wow-fix/4/aswSP.sys
to the \windows\system32\drivers folder (overwrite existing).Then reboot the system.
8. boot into normal Windows and see if the problem is resolved. If it is, there's no need to continue and simply report that patch #4 worked for you. If it doesn't solve the problem, then report that none of the patches helped (I hope this won't be the case though ;)).
I hope I wrote it clearly enough. If there're any questions, please don't hesitate to ask.
Again, thanks a lot for helping us resolve the issue.
Vlk
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If I get time I'm willing to give this procedure a shot, but it could take a while. I would usually be online playing my game for quite a while before it would act up...and then I would see things like ttttttttttthhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiissssssssssssssssssssssssssssssssssssssssss.... in chat and with the character movements. One friend did a complete system DNR....grrr...hehehe.
See my post up above stating that your earlier test resolved the issue.
When I get home I'll try to give it a shot.
Myrune.
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Hi again guys,
so, whoever's having the Wow (or other game) issues with avast 4.8 and is willing to help us find the cause of the problem, here's what we'd need you to do (this assumes you have some working knowledge with computers, i.e. are comfortable with copying files, modifying reg keys, booting into Safe Mode etc.).
We have prepared four test versions of the aswSP.sys driver (which seems to be responsible for the issue).
What we'd need you to do is try installing the new drivers (in the given order) until the problem is resolved.
Vlk
Will give it a go on the weekend Vlk.
Just to note, I believe most people having this problem are using ATI video cards? Is anyone reporting this issue actually using a nvidia or other card?
Could it be a conflict between Avast and the ATI2evxx.exe hotkey poller application, which is installed alongside the ATI drivers? If I shutdown that process I don't really get any keyboard lag, or at least it is a whole lot less noticeable.
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I'll do it at the morning (should have some free time then) and report back my findings. And just to be sure/remember - we have to change in registry Start value back to 2 on both keys mentioned earlier in a "fix", yes?
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And just to be sure/remember - we have to change in registry Start value back to 2 on both keys mentioned earlier in a "fix", yes?
Yes, of course. Having it on 3 would block the driver from loading altogether.
BTW the procedure may sound long, but in fact it shouldn't take you more than 15-30 minutes (depending on your system)
Thanks
Vlk
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Ok, I've put "2" in regedit for both services.
I've test the first version of aswSP.sys (http://public.avast.com/~vlk/wow-fix/1/aswSP.sys ) and it works for me (I've an ATI Radeon 9600XT).
Since I'm the only one on PES 2008 and I havent WoW, lets wait for other feedback.
Thanks anyway !
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I had this problem with both WoW and Guildwars. First tested turning aswSP.sys off - that certainly did the trick. Tried the fixes you've provided - fix3 did the trick for me (or it looks like it, so far). And yes, I also have ATI gfx card (radeon9800). During my tests I've replaced it with nvidia card - lag was not there.
Once you're done with a permanent fix - care to shed some light on this one? I've spent some time on the weekend trying to find a cause for this erratic behavior, blaming both hardware (keyboard? gfx card? north bridge overheating?) and software (fyi, turning spybot sd OFF also helped, as in reduced the frequency of lag playing up).
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I have the same problem with Need For Speed.
I fixed with (...)
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
Please tell me what does it mean for my system?Why avast does not fix this problem?
I also have ATI X1600Pro
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yacoob,
I had this problem with both WoW and Guildwars. First tested turning aswSP.sys off - that certainly did the trick. Tried the fixes you've provided - fix3 did the trick for me (or it looks like it, so far).
Thanks for testing. So driver #1 and #2 did NOT do the trick, right?
Only #3 did...
dorada, OK, this indeed works, but this disables the avast self protection altogether. We're now trying to analyze the problem a bit deeper - by finding out which part of the self protection module is causing the issue.
Thanks
Vlk
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Just signed up to report Rubies of Eventide having the same lag (freeze) Problem... Downloaded all 4 test patches and re-installing 4.8 to test.
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Just registered to report in from a user with NVIDIA.
NVIDIA GeForce 7800 GT.
I too am having this problem, but not as severe as some listed above.
The problem is so intermittent for me that Testing the fixes one by one will be difficult. But I will give it a shot tonight.
Also want to thank Avast and everyone else for the quick responses to this problem. Not often you find such good customer support these days. Hats off to you guys!!
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Pro Evolution Soccer 2008 have the same problem. But Sometimes when I try play this game is 100% usage CPU, and I can't do anything. Only Reset helps. Dissable Avast don't help, only Uninstall
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Right, tested it and:
1. File nr 1 - no lag on login screen, entered game... no lag... no lag... noooo llllaaa... darn! Lag is back. ;)
2. File nr 2 - no lag on login screen, entered game, played for ~30 minutes - no lag so far.
So, seems file nr 2 works good (for now). Will test it even more tomorrow.
EDIT: Is it normal that it allowed me to delete and/or overwrite that file even under normal Windows mode (not safe mode)? As if it's self-protect driver and any other program can just put different file in it's place... Just wondering. :)
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Pro Evolution Soccer 2008 have the same problem. But Sometimes when I try play this game is 100% usage CPU, and I can't do anything. Only Reset helps. Dissable Avast don't help, only Uninstall
What is the process responsible for the bulk of the CPU usage and how much, etc. ?
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100% CPU usage pes2008.exe file
sometimes in aqq.exe (this is something like jabber)
and sometimes in FM.exe (football manager)
I try reinstall Java, aqq, PES, fm and many more.
It's funny thet the programs have 100% cpu usage. some kind of scan?
But it's ok when I unistall avast!
;)
I sometimes I wait about 1 minute, sometimes 5 minute and it's ok, and sometimes i wait 1 hour and press reset. ctrl+alt+del console dosnt work. Power button (default shutdown system) don't work, logout the same. only reset workt :]
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Right, tested it and:
1. File nr 1 - no lag on login screen, entered game... no lag... no lag... noooo llllaaa... darn! Lag is back. ;)
2. File nr 2 - no lag on login screen, entered game, played for ~30 minutes - no lag so far.
So, seems file nr 2 works good (for now). Will test it even more tomorrow.
Huh, these resuts are inconsistent with a previous poster (who reported that only #3 solved the problem for him).
Interesting, I'm looking forward to feedback from some other people. I hope that the majority will agree on something. ;)
EDIT: Is it normal that it allowed me to delete and/or overwrite that file even under normal Windows mode (not safe mode)? As if it's self-protect driver and any other program can just put different file in it's place... Just wondering. :)
Do you still have Start=3 set for aswFsBlk.sys? As that's the driver that's responsible for the protection of the avast files.
Thanks
Vlk
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100% CPU usage pes2008.exe file
sometimes in aqq.exe (this is something like jabber)
and sometimes in FM.exe (football manager)
I try reinstall Java, aqq, PES, fm and many more.
It's funny thet the programs have 100% cpu usage. some kind of scan?
But it's ok when I unistall avast!
<snip>
Well I don't know how that can possibly be attributed to avast as they aren't avast processes.
If avast were scanning then it would be an avast process that showed the CPU activity, but that scan wouldn't be represented in the CPU of the scanned program.
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I wish i was computer literate enough to test this stuff... but as I'm not... I've just uninstalled Avast :( :(
Please let us know when Avast is working with Rubies of Eventide or WoW
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Huh, these resuts are inconsistent with a previous poster (who reported that only #3 solved the problem for him).
Interesting, I'm looking forward to feedback from some other people. I hope that the majority will agree on something. ;)
Well, at times those lags did not show for some time (rarely but happened), even for an hour+, so can still resurface - hence I intend to test it more tomorrow. Even on first file it took ~5 minutes for lags to show again.
EDIT: Is it normal that it allowed me to delete and/or overwrite that file even under normal Windows mode (not safe mode)? As if it's self-protect driver and any other program can just put different file in it's place... Just wondering. :)
Do you still have Start=3 set for aswFsBlk.sys? As that's the driver that's responsible for the protection of the avast files.
No, both are on Start=2, but I can do whatever I want with driver's file anyway. Heh, even better - I can do whatever I want with any Avast files (both in system32/drivers and in Avast4 folder - rename, delete, move to different partition, etc.). Kinda odd...
EDIT: Even more odd, I can now change values in registry for both Start... I couldn't before. To be fully sure I'll just uninstall Avast completly and install 4.8 from scratch, then replace file to nr 2 and test again.
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No, both are on Start=2, but I can do whatever I want with driver's file anyway. Heh, even better - I can do whatever I want with any Avast files (both in system32/drivers and in Avast4 folder - rename, delete, move to different partition, etc.). Kinda odd...
EDIT: Even more odd, I can now change values in registry for both Start... I couldn't before. To be fully sure I'll just uninstall Avast completly and install 4.8 from scratch, then replace file to nr 2 and test again.
Well, haven't you, by a chance, disabled the avast self-protection in avast settings?
BTW the aswSP.sys versions (patches) are experimental, and as such, they miss certain parts of functionality. E.g. version #2 misses the registry key protection and so on...
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Well, haven't you, by a chance, disabled the avast self-protection in avast settings?
I don't remember doing that but... can't rule that out at the moment and it's too late to check - reinstalled 4.8 from scratch (will check it in a moment on new install anyway). But what I noticed now is that standard Start value for aswSP = 1 and not 2.
BTW the aswSP.sys versions (patches) are experimental, and as such, they miss certain parts of functionality. E.g. version #2 misses the registry key protection and so on...
Heh, that would explain it, and of course I thought I somehow broken my Avast install or somesuch. ;) Well, better safe than sorry, hence reinstall.
EDIT: Nevermind me with the files not being protected, nothing such happens after reinstall, I did mess something up with it in settings probably.
Anyway, testing again - file 1 after ~5 minutes still shows no lag, even though standard 4.8 lagged for me instantly on login screen. This will require longer testing that it seemed, but I can tell already that even file nr 1 makes lags much more rare than standard 4.8 for me, even though lag still shown at times on first test. File nr 2 - to be tested tomorrow for longer (so far nor lags), I am too tired now.
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Tried all 4 ... with a whole new problem... Got past the login screens and froze while entering the game world... But ... This did not appear to be an Avast problem... I completely uninstalled Avast and had the exact same problem...Game finally showed server as offline.. when back online (No avast) the game worked fine... Will test further on Wednesday...
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Only programs affected that I have found are WOW (all the time) and LotRo (only twice per 30 min play).
I have ATI Radeon X1950 Pro as my video card. I guess I will also go for the 4.7.downgrade while this is solved.
Yep, after downgrading to 4.7.it works like charm again.
I am using Windows XP Home Edition SP2
CPU: AMD Athlon(tm) 64 Processor 3400+
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Right, this is a bit odd... Avast reinstalled at the night, registry not touched since then (but I checked if I can manipulate Start values or Avast files - no go, all nicely protected). Using test driver nr 1 since then... and... so far no lags. Which is odd as it did lag once yesterday (before Avast reinstall). Of course freshly installed 4.8 did lag instantly, even on login screen, but as I said - so far, playing WoW for over an hour, no lags at all on test file nr 1. Now that's a nut to chew on, isn't it (lack of consistency)?
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If #1 really solved the problem, that would be ideal. That's because It's the only one that contains all the functionality (drivers #2, #3 and #4 have some features disabled to find out if they're responsible for the problem).
Let's wait what our testers day.
Thanks a lot
Vlk
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Hi!
First of all, I haven't done the tests myself yet because I'm working. I'll do it as far I get home.
Second, I would like to ask a question. When performing those changes to the registry, will Avart! antivirus still work properly? Or there will be problems and I'm vulnerable to virus?
Thanks for answering.
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Second, I would like to ask a question. When performing those changes to the registry, will Avart! antivirus still work properly? Or there will be problems and I'm vulnerable to virus?
The procedure (described in the "Reply #57" of this thread) does not require you to change any registry entries.
And in any case, the basic functionality of avast (e.g. scanning for viruses) will not be altered.
Thanks
Vlk
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Tried driver #1, could play World of Warcraft in full-screen mode for 2 hours without a slightest keyboard lag. Experiencing bit higher latency when compared to playing without Avast!, but this might be caused by something else as well.
Current settings:
* aswFsBlk.sys = 2
* aswSP.sys = 1
* WinXP SP2, running WoW Client 2.4.1 and Avast 4.8 (080408-0)
* All Avast! features Enabled, nothing ticked in Troubleshooting program settings
Hope this helps, keep up the good work!
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Not sing victory too soon. Yesterday i found a solution to the problem without touching Avast, but today the problem appeared again by a moment and then it disappeared
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Well, a couple more hours in WoW (addiction ::) ) today and... still good with driver 1. I did noticed lag once, just for ~2seconds in that time (like yesterday when testing this driver), but it vanished really fast and could be coused by something else really. Besides that - 0 lags. :)
I even forced Avast 4.8 update (she was using for now 4.7) into my roomie on her laptop (Barton Mobile 2500+, WinXP, 1GB RAM, Mobility Radeon9600) - after about 2 hours of playing she has now no lags either with driver 1 (standard Avast 4.8 lags her almost instantly, just like me). :)
EDIT: As this lags are often really sneaky I am going to test it even more (+roomie as well) and see. Still, that's WoW only, and I hope more people will test with other "problematic" games too - to be sure.
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So, stopping the service doesn't help wither... hmm... very odd, I have to say.
I'm just wondering what is left running on the system once you turn the service off.
It's basically just the avast kernel drivers, but these should be more or less switched to "pass-through" mode as well.
What we could try is prevent the new drivers from loading, and see if it makes any difference.
Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
This will suppress the avast self defense drivers. I'll like to here if that solves the problem (with the service either on or off - but it shouldn't be too relevant).
Thanks
Vlk
Got here from the WoW forums... I was going crazy from what I thought were "lag" issues as my keys were not triggering what they should have. But I can't wait to try this fix! Love Avast and love Warcraft too... use Avast on all 3 computers at home and 2 have been displaying this problem (need to test the last one too). Will report on it as soon as I can.
This doesn't cripple Avast does it? *worried*
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Neverwinter Nights ( not NWN 2 ) and Unreal Tournament 2004 have the same problem:
keystrokes lag but mouse does not
At least in UT2004, all graphics appear to be rendered correctly and at normal speed
What are my best options?
#1 Wait on a fix
#2 Try the steps in reply #57
#3 Just try driver 3 from reply #57
#4 Downgrade to Avast 4.7
Thank you for your time and thank you for Avast Home.
Dig
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Hi,
Just to let you know Avast 4.8 is affecting Nvidia users too (8500GT). As soon as i updated to 4.8 my pings in battlefield 2142 went really erratic like jumping from 25ms to 1000ms then back to 25ms in a split second. I would go to move my character and he would not stop for a few seconds. I was getting this keyboard problem a little on 4.7 too, 4.8 made it worse. Since uninstalling avast my pings have been the lowest i have seen 18ms constant normally they are 25ms upwards. Keyboard problems also gone. Hope you get to the bottom of this as I am using avg at the mo and it is horrible to use compaired to Avast.
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Hi again guys,
so, whoever's having the Wow (or other game) issues with avast 4.8 and is willing to help us find the cause of the problem, here's what we'd need you to do (this assumes you have some working knowledge with computers, i.e. are comfortable with copying files, modifying reg keys, booting into Safe Mode etc.).
We have prepared four test versions of the aswSP.sys driver (which seems to be responsible for the issue).
What we'd need you to do is try installing the new drivers (in the given order) until the problem is resolved.
That is:
1. boot into "Safe mode with networking", and place this file
http://public.avast.com/~vlk/wow-fix/1/aswSP.sys
to the \windows\system32\drivers folder (overwrite existing).Then reboot the system.
...
Hello, as I also got few lags in WoW (2-4 seconds freeze sometimes) since the last update, i tried modifying the file as you proposed; However, the first file makes my system crash after less than a minute (2 times a blue screen + reboot in a row). So I stopped my investigation there and just put back the original file.
For information, I have a windows Vista Ultimate x64 and an Nvidia gfx card.
I really hope a solution (which doesn't make my system crash :-p) can be found :-D
Best regards.
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Valpha, the drivers Vlk put online are for 32bit OS only, certainly not x64.
However, knowing a bit about the changes in these drivers, I somehow doubt they would apply to Vista x64 anyway (even if they were 64bit builds) - unless you have SP1, that is.
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<snip>
Got here from the WoW forums... I was going crazy from what I thought were "lag" issues as my keys were not triggering what they should have. But I can't wait to try this fix! Love Avast and love Warcraft too... use Avast on all 3 computers at home and 2 have been displaying this problem (need to test the last one too). Will report on it as soon as I can.
This doesn't cripple Avast does it? *worried*
If you read back through this topic you will see it doesn't cripple avasts normal functions. Ulon basically asked the same question in reply #83 and Vlk basically it didn't.
Second, I would like to ask a question. When performing those changes to the registry, will Avart! antivirus still work properly? Or there will be problems and I'm vulnerable to virus?
The procedure (described in the "Reply #57" of this thread) does not require you to change any registry entries.
And in any case, the basic functionality of avast (e.g. scanning for viruses) will not be altered.
Thanks
Vlk
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Im am considering degrading back to 4.7. What are the disadvantages of doing this. I noticed someone said this was not a good thing to do but I was wondering why.
Thanks
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Could you guys please try one more thing?
1. with avast 4.8 installed, boot into Windows Safe Mode
2. from there, run regedit and navigate to HKLM\System\CurrentControlSet\Services
3. in the aswSP and aswFsBlk subkeys, change the value called "Start" to 3 (manual start).
4. reboot the system
Got here from the WoW forums... I was going crazy from what I thought were "lag" issues as my keys were not triggering what they should have. But I can't wait to try this fix! Love Avast and love Warcraft too... use Avast on all 3 computers at home and 2 have been displaying this problem (need to test the last one too). Will report on it as soon as I can.
This doesn't cripple Avast does it? *worried*
Thanks for the replies... sorry I didn't read further to see the answer to my concern had already been given.
To update: Applied the above work-around to one of my systems. Tested WoW, and believe I saw some improvement in gameplay (ie: commands actually executed promptly from button presses), but I only had 15 min to play-test this.
System #1:
WinXP Pro SP2
Intel Core2 Quad CPU 2.4G
ATI Radeon HD 2400 video card
edit: I run WoW in full-screen mode only.
Hope this helps.
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oritsuru, that "workaround" works, but avast! self-protection modules are disabled that way.
I would be better to check the new drivers, as Vlk posted here (http://forum.avast.com/index.php?topic=34347.msg289323#msg289323).
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oritsuru, that "workaround" works, but avast! self-protection modules are disabled that way.
I would be better to check the new drivers, as Vlk posted here (http://forum.avast.com/index.php?topic=34347.msg289323#msg289323).
Ah. My misunderstanding (was just so happy to have WoW work better I guess!). When I have more time this evening I will give those a try and report back here with results.
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I will disable avast self-defense module until this problem will be solwed by AVAST team.
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After day-long testing on 2 computers it seems with driver 1 lags are pretty much gone. None were observed on laptop, and on my main computer I've noticed it 3 times, but just for 2-3seconds and gone again for a long time. I suspect (well, noticed it once, did not check for it on the other lag-ocassions) they occured when Avast was updating (or cheking for) new virus definitions, so not sure if that's even related to the driver as apart that - no lags at all.
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I did test up through three of the files on my system with WoW last night.
#1 seemed okay at first but went right back to lagging after 5-10 min or so (or after heavy keyboard activity - hard to tell).
#2 did the same, but the improvement stayed for a longer time.
File #3 seemed to dramatically improve my keyboard response time the whole time I played with it installed. I didn't have any incidences of my keys "sticking" and making my character run out of control with the third file (like others had mentioned and had happened to me several times before) and moves seemed to be executed when I asked them to be (as a rogue character, timing is essential so this is very evident to me). However the WoW server I play on has been suffering surges in latencies in the 150-350 range lately so I had to take the server's slowed response into account too. To offset this, it meant I played for about 45min to an hour with each Avast file to see if, overall, I could tell if it was my server or the file causing the delays.
But I didn't test further as #3 seemed to be the 'best' fix for me.
I hope this is solved soon, as I very much like Avast and have recommended it widely to friends and family.
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Hi i am a new poster here as you can see,i bought yesterday a magazine that had the game Flat-out with it.Before some days i bought also a new graphics card Hd3850 512 mb agp and i wanted to test this game with max settings.
The game was unplayable due to massive keyboard lag from the start,i remember last year i had tested the same game demo and i was very satisfied with the performance of my older graphics card.
I didnt knew the problem with avast then.
So today i started up wow (i play once a week) and i have witnessed the same lag but in a minor scale.I tried to check if others had the same problem and voila i am here now.
The flat-out game problem stayed the same after many reinstalls and because i was so pissed i gave it to 1 of my friends to test it in his pc.I will try to get it back and test it with your fixes so i can see what happens.
I made this post to inform you that also this game "flat-out" has this problem and the problem starts from the start and not on random times.And in single championship mode with other cars in the track.When i was alone it didnt lag.
I will check back at you after my tests :P
bye
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Hey guys.
Also having a problem with Avast. I decided to try Avast as its the program to have these days. Unfortunately soon after installing, I started having major lag spikes (from 50ms up to 1800ms), and a lot of disconnecting. I did have Avast turned off while playing, however it wouldn't leave the taskbar, and the processes in my Task Manager still showed them all running.
I assume that even though the program is 'stopped', things are still running in the background when they shouldn't be. Like the firewall is still running, but its not supposed to be - which would explain the lag spikes & dcs.
I ended up last night having to uninstall Avast due to the 1.5k spikes, and the disconnects. Any fix for this issue?
EDIT: Will try the fixes later tonight.
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I had this problem, ive tried test number 1 and its been working fine for the past 4 hours.
WOW
Avast 4.8
ATI Graphics card
Windows XP
Cheers
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I ran the post 57 tests. My test to see if it "worked" was to load WoW and try typing characters into the password edit in the login screen. Versions #1 and #2 both seemed fine the first time I'd load WoW and mess around with the password, but if I quit and loaded it again I'd immediately see the lag. Version #3, though, seems fine even after 3 loads and playing around for several minutes.
Some additional information:
- I never touched my registry. The start field for aswFsBlk is 2 and for aswSP is 1.
- The only providers I run are "Standard Shield", "Instant Messaging", and "P2P Shield".
- Athlon 2100+ & Radeon 9800 Pro.
Hope it helps. :)
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All having the problem, can you please try updating to the latest pre-release version as described here: http://forum.avast.com/index.php?topic=34612.0 and report back if the problem is still there?
Thanks
Vlk
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On my side, everything works great : no lag, no problem.
(as usual, tested on PES 2008)
Thanks.
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Blakeman your talking about the new pre-relase update (4.7.1178), right?
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Yes, sorry, I didn't mentioned it... I've install the new pre-release udpate and it's still working fine.
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Same here,
Works perfect with the last version before the upgrade to 4.8
System:
AMD
ATI grafic card
Avast
And WoW
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Not much game-time with new pre-release build yet, but the little time I had - it works good on both computers, no lags.
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Same here,
Works perfect with the last version before the upgrade to 4.8
System:
AMD
ATI grafic card
Avast
And WoW
Narsil, did you try the latest pre-relase version of avast yet?
http://forum.avast.com/index.php?topic=34612.0
Thanks
Vlk
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New forum user here (although I've been using Avast! for a long time) - and I've had horrible problems with EQ2 and Avast since upgrading to V4.8.
I changed the registry values as suggested much earlier in this thread and that corrected the problem as far as I could determine (although I gather that it also gimped my Avast protection somewhat).
Then I downloaded and installed the aswbeta.exe file, upgrading to V4.8.1178, and everything seems to working be okay so far.
Thank you!
:D
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I also tried the pre-release version after experiencing mouse and keyboard lag in Team Fortress 2.
I played for about 2 hours and had no problems at all. Good work!
EDIT: My computer:
AMD Athlon 64 3700+
1gb RAM
ATi Radeon HD2600XT
Windows XP
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Hi
This is my first time using these forums. I'm not too clued up on changing things in my registry, so I don't want to play around there. I was just wondering if there was maybe an ETA on when the issue with avast and World of Warcraft would be resolved.
Thanks
Jancia
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New forum user here (although I've been using Avast! for a long time) - and I've had horrible problems with EQ2 and Avast since upgrading to V4.8.
I changed the registry values as suggested much earlier in this thread and that corrected the problem as far as I could determine (although I gather that it also gimped my Avast protection somewhat).
Then I downloaded and installed the aswbeta.exe file, upgrading to V4.8.1178, and everything seems to working be okay so far.
Everything seems OK, but the question is did you restore the changes you made to the registry. Otherwise you won't know if it was the changes you made to the registry or the 4.8.1178 beta build that is working.
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I am still experiencing the mouse and keyboard lag in World of Warcraft after installing the Beta. It is different now (the mouse disappears but the keyboard responds a bit better, although there are still issues) but the problem definitely is still there.
AMD Athlon 64 FX-55 Processor 2.6
ATI Radeon HD 2600 XT
2.0 GB RAM
Windows XP
All drivers and Windows current with Updates
Ill keep an eye on thsi thread for any more updates.
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I've tested files 1 and 2 so far. 1 didn't help, but 2 looks promising after testing about 30 minutes with no issues. Unfortunately, it's getting late so I can't test too much longer at this point in time.
Game: Warcraft 3 Expansion - patch 1.21 (playing offline)
Issue: Sporadic Keyboard Lag (mouse lag is minimal or nonexistent)
FPS: 30+
OS: WinXP SP2
Video Card: 128MB ATI Radeon 9600
CPU: Athlon XP 2500
RAM: 1GB
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New forum user here (although I've been using Avast! for a long time) - and I've had horrible problems with EQ2 and Avast since upgrading to V4.8.
I changed the registry values as suggested much earlier in this thread and that corrected the problem as far as I could determine (although I gather that it also gimped my Avast protection somewhat).
Then I downloaded and installed the aswbeta.exe file, upgrading to V4.8.1178, and everything seems to working be okay so far.
Everything seems OK, but the question is did you restore the changes you made to the registry. Otherwise you won't know if it was the changes you made to the registry or the 4.8.1178 beta build that is working.
Before installing aswbeta.exe, I changed (while in Safe Mode) the aswSP "Start" value to 1 and the aswFsBlk "Start" value to 2.
Is this correct?
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No more mouse lag here with 4.8.1178 (but it lagged once yesterday for 4-5s in 6h of WoW, perhaps server lag :p). Applied the beta patch and no modifications of the registry.
Win XP SP2
Nvidia 8800GTX
AMD Athlon 64 3700+
2 Go RAM
Only network, standard, P2P and web shields are running
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After installing #3 and getting lag issues to go away I installed 4.8.1178 and they are definitely back. As before, it only happens when when running fullscreen. Actually, as I type this I'm getting horrible lag, so apparently having WoW windowed can cause keyboard lag in Firefox.
Looks like it works for some people but not others. I don't envy you. :(
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Yep the pre-release seemed to fix the problem at first but after a while the lags came back and they last alot longer.
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The people having problems with WoW still, are you sure you got the latest driver (8.3), i only ask since that version fixed alot of WoW related problems and its working fine and smooth for me.
--lee
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After playing WoW alot on 2 computers (me and roomie that is) I can say that new pre-release build works in general with fixing lags in WoW, but not in 100%. Lags still shows at times, but only for 2-3 seconds, once per a couple of hours and vanishes quickly. Maybe when Avast is updating, can't be sure. So, I would say, for me problem was eliminated in 99%, but not 100% yet - it's good enough even though not perfect.
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I have AMD athlon with a Radeon 9800pro. Latest ati driver installed 8.3. Formatted the PC to get rid of this lag then found avast 4.8 was casuing this. Downgraded to 4.7 and everything works fine, disabled automatic software update. I have tried the pre-release build and it didn't fix the problem. I don't play WoW but the lags were experienced in counter strike source which makes it unplayable.
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I am getting in on this a bit late sorry for lack of loyalty. For the time being I am running another freeware tillt he fix is resolved. I have noted one thing that seams may be a common. With that said it loks like we all have an athlon 64 type processor I wonder 1 are we all running the 754 pin set. 2 is it passible the antivirus architecture built into the chip and running both of the processes maybe trips the cpu's flag? I could be talkin sideways out my hind side, but it may be worth looking into. The reason this comes to mins I installed Avaast on my girls laptop and she isnt having a problem. She runs an intel cpu and ati gpu.
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Nah, laptop that I test new pre-release on (and that had problem with standard 4.8 just like my main computer) has Barton Mobile 2500+ so not Athlon64 and different socket and chipset. But it is AMD in the end too.
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The people having problems with WoW still, are you sure you got the latest driver (8.3), i only ask since that version fixed alot of WoW related problems and its working fine and smooth for me.
--lee
I don't know what 8.3 refers to. The build number 4.7.1178 matches avast!'s about box, is that not sufficient?
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I believe it refers to the latest ati graphics driver.
That is if you are using an ati graphics card.
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Ah...yes, ATI 9800 PRO, Catalyst 8.3.
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Hmm ok so we all seem to be using the latest driver version (8.3), although i will note that i do not use the catalyst, i only use the driver itself.
Also i think xlander/Tinara made a good point about the CPUs, since people having the problems seem to have AMD chipsets, where as myself is using Intel 3ghz 32bit CPU (a bit old for gaming these days i know, but i not game much these days so not shoot me plx :P)
So yes maybe its the CPUs that could cause the problems, will a fallback being the ATI catalyst (unless anyone else having problems also does not have the catalyst installed), but i must admit i not know the technical ramifications of how they could effect/conflict with Avast.
P.S. Sorry about the ramblings above, i have a habit of thinking outloud :)
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iv hade the same problem regarding this temporary lag after gone for .8, but my selution was abit diffrent...
ust noticed that from some reason me dissableing the ATItools whud solv it, and what i heard (gona try next startup) ust disableing ati heat monitoring.
even tho i think the base problem lies on avast, as it started when i upgraded it to 4.8 + latest ati drivers (8.3?)
maybe im wrong but... it fixed it for me atleast...
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Anyone having the problem with the pre-released build 4.8.1178: does it help if you disable the avast self defense module (avast settings -> Troubleshooting page)?
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I am runnin lastest ATI Drivers. I have the Beta installed. I am having tons of lag and had a few hard crashes.
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Running Avast 4.8 Professional with pre-release Beta thing installed. I can play World of Warcraft without any lag, but when i run Ventrilo in the background while playing, all lag returns and it's even worse than before applying beta patch. When i press Push-To-Talk key, it actually stays pushed for 5 minutes or so, lag is that bad. This leads me to conclusion that lag might actually be caused by some other conflict than WoW vs Avast? I tried also with Self-defence mode switched off, but lag persisted. When i quit Ventrilo, i can play WoW without problems again. Haven't tested Teamspeak's behaviour yet. So far, i'm forced to uninstall Avast before raid so i can play smoothly, and then install it back after we finish. It's getting quite annoying but have to cope with it for now as we have to use Ventrilo.
CPU - Intel Pentium 4 3.4GHz
GPU - nVidia GF 7600GT
(so AMD/ATI chipsets do not seem to be the cause of lag either)
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For me, disabling the self-defense module does make the problem go away. I tried turning it off and on a couple times and every time when SD was on the lag was on, and when SD was off the lag was off.
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I tried with Protection off and it seems not bad. havent had a chance to truly test. There was a few hiccups still.
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when i upgrade avast to 4.8 i found one thing to point
i have 2 platform
1:intel e2140, ati x1600 pro, intel 945gc, 2g ram
2:amd athlon 3200+, ati x2600 pro, nforce 4, 2g ram
platform 1 upgrade to 4.8, nothing happened, wow worked very good ,no lag and other situation.
platform 2 upgrade to 4.8, nothing happened, wow became so lag and response slow,the keyboard sluggish.
i don't why this happen, the intel platform seems ok, so have to install the 4.7 to amd platform is the temporary
resolvent.
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I have intel.
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So it seems like a software problem :
- VGA Drivers ?
- Special App who require push to talk (Ventrilo, Teamspeak, internal game voice chat) ?
- keyboard/mouse drivers ? (logitech, microsoft, razer) ?
All of us must have a software in common (apart from the games...) that may cause the lags.
In my case, my keyboard doesn't lag, but my mouse does a lot with the beta. I assigned shortcuts to the buttons (logitech G5).
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Well I can't say what software we have in common but I do know if I update to the latest catylist software I blue screen of death when i watch video's.
But going by the reply from the person that has an intel system and an athlon his intel didnt have a problem but hi athlon did... goes along with what I am saying. It could be a cpu architecture issue.
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Well I can't say what software we have in common but I do know if I update to the latest catylist software I blue screen of death when i watch video's.
But going by the reply from the person that has an intel system and an athlon his intel didnt have a problem but hi athlon did... goes along with what I am saying. It could be a cpu architecture issue.
Roth stated that he was having the problem and has an intel cpu.
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Some people are saying that the lag comes back after a while (after installing the pre-release), but it hasn't done that for me and I've been playing every day since then. (My issue was with Half Life 2: Episode Two and Team Fortress 2).
I'm using the latest Omega drivers, I have Ati Tray Tools running and here are more complete specs:
CPU: AMD Athlon 64 3700+
Graphics Card: ATi Radeon HD2600XT
Motherboard: ABIT AN8-V (Nforce 4)
1gb Ram
Drivers updated of course.
Installing the pre-release version fixed the mouse/keyboard problem for me and I didn't do any changes to the registry. The self-defense module is not disabled.
Someone mentioned issues with Ventrilo, I remember having the same problem in CSS, can't remember if I ever fixed it though.
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I am running the latest Logitech Drivers for SetPoint.
I am not running any extra talk software.
I am running the latest ATI Catalyst Drivers for my ATI 1650XT.
I upgraded from an unaltered 4.8 Avast to the BETA.
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hi,
I usually played wow untill patch 2.4, then my pc had a big crash and after that i had to reinstall also the antivirus and so i got Avast!, that is not so bad.
Also I updated all the drivers I could.
I didn't experienced keyboard lag, but the latency in game (full screen) was like >9000 ms and also very low fps (9-35).
Then i found that in windowed mode the latency was better (<300 ms) even if the fps were still low.
I read about this thread and I had tryed the beta-patch: nothing changed in game
After this i tryed to disable the autodefense module: the full screen mode seems to work good again, latency <260 but still 14-40 fps.
I tasted this way for more than 4 hours.
now i reactivated the self protection and i can see in the task menager that while i'm writing this the CPU goes to 100% every 4 seconds, then decrease to 5, then goes up again o_O.
Also firefox is a bit low.
I made a deep scan and havn't found any virus, i tryed spyware terminator and nothing, i used the avast antirootkit and nothing as well; now I only have 3pages of firefox opened and the taskmenager.
my pc:
Processore
Modello : AMD Duron(tm) processor
Velocità : 1.29GHz
Numero : 1294 (stimato)
Performance Rating (PR) : PR1876 (stimato)
Core per Processore : 1 Unità
Thread per Core : 1 Unità
Cache Dati Interna : 64kB Sincrono, Write-Back, 2-way set, 64 byte line size
Cache L2 On-board : 64kB ECC Sincrono, Write-Back, 16-way set, 64 byte line size
Mainboard
Bus : ISA AGP PCI USB i2c/SMBus
Supporto MP : 1 Processori
MP APIC : No
BIOS Sistema : Award Software International, Inc. 6.00 PG
Mainboard : SiS-745
Memoria Totale : 1GB DDR-SDRAM
Chipset 1
Modello : Silicon Integrated Systems (SiS) SiS745 CPU to PCI Bridge
Velocità Front Side Bus (FSB) : 2x 100MHz (200MHz vel. dati)
Memoria Totale : 1GB DDR-SDRAM
Velocità Bus di Memoria : 2x 100MHz (200MHz vel. dati)
Sistema Video
Monitor/Pannello : Monitor Plug and Play
Adattatore : NVIDIA GeForce 6200
and avast! as antivirus and sygate as firewall
...is really avast the problem??
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now i reactivated the self protection and i can see in the task menager that while i'm writing this the CPU goes to 100% every 4 seconds, then decrease to 5, then goes up again o_O.
Also firefox is a bit low.
If you check the Task Manager - what process is using the CPU?
Does avast! tray icon spin during the "spikes"?
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while that was happening i only had opened 1firefox with 3 pages and the task menager.
I'm trying to repeat now with 4 pages(in one firefox window) and it seems firefox is using 95-100% of the CPU, and the avast icon is spinning during the spikes..... but now it's not like yesterday, i can't see any "periodic" spike, and after 5 minutes, in this very moment, with 5 opened internet pages firefox is using less than 10-20% of CPU.
Closing 2 pages...
ok i could see this "zigzag pattern" with firefox using 97-50% of the CPU and the avast icon spinning. All this for i think 2 minutes, then the CPU seems to be working for max 20% again.
opening one more page and waited 2 minutes..
nothing strange.
opening another firefox and waited 2 minutes..
nothing strange
closing the previously opened page
avast icon spinning but no issue with cpu.. 5 minutes had passed..
opening 2 other different pages and closing them again
waited 2 minutes and nothing strange
I told Avast "manual update" since i installed it, firefox is 2.0.0.13
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If avast! icon is spinning, it means it's scanning something. It's possible that the browser (or any other application) may do some heavy logging, opening and writing a file many times. If this were the case (you could find out by opening the avast! resident protection window - left click the blue tray icon, selecting the particular provider - most likely the Standard Shield, and watching the "Last scanned" field), it might be a good idea to place such a file into the list of Standard Shield exclusions.
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I saw the last scanned file was an avast file, but since i was not sure about what I was doing (hehe :P) because when I controlled this there was no "zigzag" issue, I decided to uninstall avast 4.8 and reinstall the 4.7 from your site and upgrade only the "AVS" and not the "program".
Now it seems that wow latency in full screen is working correctly (even if fps is still lower than "normal"), i'll test more with firefox tomorrow.
thanx for the help ;D
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Here is my report:
Since installing of Home 4.8 I got a hellish lag in most games (like Need for Speed or Space Empires V) funny thing is that games based on Quake 3 engine works almost fine.
Installing beta 4.8.1178 didn't fix any problem...but disabling the self-defence module in troubleshooting menu fixed everything (so far).
No registry change.
My config:
Win XP SP 2
ATI Radeo 9550
AMD 64 2.6+
Assus mainboard
Could someone tell me is it dangerous to have self-defence module off????
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Hi ,I'm back, now i have to change my antivirus software,after installed and update the latest version, WOW work very well, no any problem.
BTW:my vga driver:8.4.
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And just as last info - in beta version all works good unless Avast is updating (checked it and now I am sure), as then it can lag in WoW alot (just like first v4.8 did without updating), and Avast takes eternity to update then, so I have to alt-tab to Windows (WoW CPU usage drops almost to 0 then), wait for Avast to update and then back to WoW. Minor inconvenience. ;)
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You can either do a manual update before you start your session and then avast wouldn't check for the next 4 hours (the default duration to check again if you remain on-line). Or set the VPS Updates to Manual before starting your session and it won't check, don't forget to reset it to auto after the session ends.
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ok... i had the same problem plus a lagging dvb viewer which i'm running on my 2nd screen. i deactivated the avast! self protection (set start to 3) and the lagging dvb viewer is gone. but i still have input lags in firefox (while typing this...) and miranda while WoW is opened in background in maximized windowmode, for example. i'll test WoW now if there are input lags also.
btw, my system:
AMD 64 3200+ @2,39Ghz atm
1GiB DDR1 RAM
HD2900Pro with 8.3
win xp pro sp3 32bit
and... i got some input lags in WoW also while doing my daylies. but i have no input lags when i turned off WoW.
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OK So is there a fix yet? last time I checked it was still laggin my comp... I really want to dump kaspersky it's a pain in the butt to use. However until avast is fixed I can't see using it.
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Well I would say that it is or this topic would still be somewhat active, last post was May 3rd. The current version is 4.8.1201.
When did you last check and what version did you use ?
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If I guess correctly around the 20 days ago as there are only 10 days of trial time left on this headache I have right now.
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The version you used is more important, as the completion of the beta trial and two program updates that may fall into the 20 day time frame.
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Just signed up so I could say a big THANK YOU for the awesome Avast anti-virus. I am a freebie user and think you customer support is amazing. I was suffering from these lags when I upgraded from nVidia to ATI but, having played Doom 3 & Halo for some time, there are no lags with this new version.
Thanks and thanks and thanks. I will be sure to tell EVERYONE I know with a PC that Avast is the best!
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Welcome to the forums.
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Mh now i have the same problem with the newest version 1227.
System: Vista 64 Bit, 6GB Ram, Intel C2D 3.2ghz
graphic: Nvidia 9800 GTX with the newest driver
Is there already a possibility to fix this problem?
Forget my question ... i just found out, that fix #1 did it :)
... after a while the problem appears again :( with all 4 fixes
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edit2:
ok after deinstalling avast! the problem did not disapear, so i checked out every single process and every single programm that was running on my pc ...
after deactivating a miranda plugin for my logitech g15 ... the problem was gone ... well i think i can now reinstall avast :)
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anyfixes out yet?
just installed avast and had the mysterious keyboard lag
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I am running into the same problem. I am using 4.8.1296. Warcraft says I am behind a firewall but there isn't one and avast is the only thing that is running. Heck, I am not even playing the game... just trying to download the patches.. one of which is a whopping 2.6 gig.
It's taking forever. Should I try this old fix that is posted or has anyone come up with anything new ???
Athlon xp 3200
windows 2000 SP4
ati catalyst 6.5
Gigabyte x700 pro video card