Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tbird on May 16, 2008, 06:58:23 PM
-
Noticed this morning a new update. Updated and it said it needed to restart. When I did that just my desktop loaded and nothing else for a good five minutes. I was scared to death something was really wrong and I didn't have a clue as to how to fix it. What was in the last update to cause this? I just waited and waited and finally everything loaded - Avast, Online Armour, AdMuncher, Accelerator Program and a desktop calendar. Any ideas what to do or should I revert back to the previous version and if so where can I get a copy of it. I have never had a problem with Avast updates before this and I love the program. Thanks
Am using Win XP SP 2
-
Before doing anything, have you tried just rebooting a couple of times?
What's your OS?
-
That's the problem. When I reboot it takes a good 5 minutes before anything loads. This just started happening after the update this morning. Operating system is Win XP SP 2.
-
Just went into Troubleshooting and disabled Rootkit scan at startup. Rebooted and things started normally. I did not have this disabled in the previous version. Is there anything I can do to correct it or do I have to leave it disabled?
-
I have no such issue on winXP Pro SP2 and my system is no speed freak.
What other security software is on your system ?
With 4.8.1201 there is a log created by the rootkit scan C:\Program Files\Alwil Software\Avast4\DATA\log\aswAr.log.
Open this using notepad, at the top 'header' information there is a start time, at the bottom, 'footer' information is the end time, using these two how long does the scan take ?
Example mine started at 14:49 and ended at 14:50 so that is one minute and even that is likely to be less as there is no seconds recorded in the start and end time to get a more accurate picture.
-
Just an additional comment to DavidR's ...
the scan does not actually run immediately at system startup at all (the times in the log DavidR has referred you too should confirm this). The scan is currently set to run 8 minutes after the system startup.
It is puzzling that changing that setting seems to have affected your initial startup slowdown. It might prove interesting to see if turning it on again later brings back the same startup issue.
-
Thanks Alan I forgot to mention that bit as it is strange that for five minutes nothing loads yet the rootkit scan doesn't start for 8 minutes, interesting.
-
The scan is currently set to run 8 minutes after the system startup.
Thanks for the info. I'll update the avast4.ini file thread.
-
I think it was Vlk that said they are still considering the final start point for this scan, so 8 minutes may not be the final delay.
-
I think it was Vlk that said they are still considering the final start point for this scan, so 8 minutes may not be the final delay.
Anyway... if it changes in the future, I'll change the avast4.ini file thread again.
I wish to be informed, just this.
-
I'm sorry but I was reading todays posts, and "latest update 4.8.1201" where is this version? I have 4.8 1195 with the latest update of 080516-2. I'm assuming that the version I have listed is correct. ???
Yes ;) ?????
Liz
-
I'm sorry but I was reading todays posts, and "latest update 4.8.1201" where is this version? I have 4.8 1195 with the latest update of 080516-2. I'm assuming that the version I have listed is correct. ???
Yes ;) ?????
Liz
Right click the 'a' blue icon and chose Update > Program...
-
You mean there is another program update? I thought I updated the newest program yesterday ??? What was wrong with 4.8 1195
Liz
-
Ah I see...just checked out the homepage, a few minor adjustment I see... ;)
Liz
-
Okay, went back and enabled the startup rootkit scan and restarted and it works fine now. Rebooted at 7:12 and checked the log and it began at 7:21:24 and ended at 7:21:28. So that wasn't the problem. I have a new problem now. Am using Firefox and when I open it it freezes up on me. Am using IE to post this. My other security programs are SpywareBlaster SuperAntiSpyware(on demand) and Online Armour. Any suggestions. I don't want to give up Firefox.
-
I am running with Firefox (2.0.0.14) without any problems along with avast 4.8.1201.
Sorry you are having some issues today. Does Firefox still hang if you start it in "Firefox safe mode"
Note: You can also start Firefox in Safe Mode by clicking Start, selecting Run (or use the Start Search box in Windows Vista) and then entering the following in the text field:
firefox -safe-mode
Firefox safe mode just runs plain Firefox without starting any of your add-ons or plugins.
Are you running a software firewall?
-
I don't want to give up Firefox.
Why do you have to do so?
What is your problem with Firefox and avast?
-
Same as Alan using firefox 2.0.0.14 and 4.8.1201, no problems, what version of firefox are you using.
Can you be a little more detailed in what you were doing and what you mean by freezing, e.g. cursor also freezes, high CPU on firefox, are you able to browse for a while and then freeze, etc. ?
-
Sorry I am so late getting back to you but as David once said you learn to have patience with slow dial up but last night my patience ran out and just shut the computer off. This morning I started over and only had avast and online armour running and firefox started okay. When I added my program AdMuncher that is when Firefox froze up. Since the two were working fine together before the latest update of avast it seems there must be a conflict between the two since nothing else has changed. Does anyone have any suggestions and thanks for all your help.
-
What changes have you made to have admuncher and the web shield work together ?
I don't use ad muncher (which I know requires tweaking, try a forum search for admuncher) but I do use the firefox add-on AdBlockPlus and that is a great little ad blocker that requires no tweaking and runs seamlessly with firefox and web shield.
-
Downloaded and install without a hitch. Thanks Avast for the superior program and this forum for being there to support with the quick response time
-
Thanks all. David I took your advice and installed AdBlockPlus. Thanks again.
-
No problem, glad I could help.