Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: TVCS on October 05, 2006, 03:45:21 PM

Title: How do I Recover my Avast Professional Key
Post by: TVCS on October 05, 2006, 03:45:21 PM

I have e-mailed avast support several times requesting my Avast Professional License Key.  I have received no e-mails back.  I don't know what to do from here.  I registered using tvcsjim@tds.net and I thought that giving them my e-mail would be enough.  What steps should I take to recover my 2 year license from them?????
Suggestions....

Title: Re: How do I Recover my Avast Professional Key
Post by: DavidR on October 05, 2006, 05:20:48 PM

When did you purchase your license ?
You could also try sales @ avast.com without the spaces.

If you purchased avast Pro on-line you will have had your license and payment dealt with by share*it they should have sent you an email with your registration key.

Is this where you purchased your Professional license http://www.avast.com/eng/how-to-buy-avast-professional-edition.html ?
If so then this link from the above page might help http://shareit1.element5.com/ccc/index.html?publisherid=26451

Or did you buy it from a reseller & Distributor (http://www.avast.com/eng/distributors-and-resellers.html you would need to contact them) or directly from ALWIL Software (exceptional circumstances).

Title: Re: How do I Recover my Avast Professional Key
Post by: chocholo on October 06, 2006, 09:18:08 AM

Key to your e-mail address was sent after your request on 21 XI 2006.
I sent you your key again.